Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Cyber Security Engineer SME – Associate Director
Company: Guidehouse
Location: USA
Posted Nov 28, 2025
The job posting is for a Cyber Security Engineer SME Associate Director position at Guidehouse. The role requires extensive experience in designing, implementing, and managing enterprise-level security solutions, particularly within federal government environments. The ideal candidate should have deep technical expertise in cybersecurity domains, experience with security frameworks and compliance standards, and familiarity with cloud security practices and technologies. The position offers a competitive salary range and a comprehensive benefits package.
Software Engineer (L5) – Commerce Data Engineering, Foundations Team
Company: Netflix
Location: USA
Posted Nov 28, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Commerce Data Engineering team ensures data availability, reliability, and quality to power product experiences and optimize customer acquisition. The Solutions Software Engineer role in the Foundations Team involves designing and building scalable systems to improve data processing efficiency, health, and developer productivity.
Sr. QA Automation Engineer - Growth
Company: Kraken
Location: USA
Posted Nov 28, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global crypto adoption. They offer premium products for traders, institutions, and newcomers, with a focus on security, education, and client support. The Growth team aims to expand Kraken's user base by optimizing the user journey and increasing activation rates.
Distributed Systems Engineer (L6) - Commerce Product Data Engineering
Company: Netflix
Location: USA
Posted Nov 28, 2025
Netflix is a leading entertainment service with over 300 million paid memberships across 190 countries. The company uses data insights to optimize customer experience and drive innovation. The Commerce Insights and Data Products Engineering team focuses on data critical to product experiences, empowering product managers and business leaders to experiment and innovate. The role involves providing strategic technical leadership for ML-oriented data products, designing distributed systems, and partnering with ML research and engineering teams.
Full-Stack Engineer L5, ML Insights & Visualizations, Machine Learning Platform
Company: Netflix
Location: USA
Posted Nov 28, 2025
Netflix seeks FullStack Engineers to develop ML tools, enhance observability, and drive innovation. The role involves cross-functional collaboration and offers a flexible compensation package.
Account Executive - Mid Market, Public Sector
Company: Sprout Social
Location: USA
Posted Nov 28, 2025
Sprout Social is hiring an Account Executive Mid Market Public Sector for their Sales & Success team. The role involves identifying sales opportunities, managing deal cycles, and building relationships with key stakeholders in the public sector. The company offers a supportive environment for career growth and development.
VP - Advisor Channel Consulting
Company: Sentinel Group
Location: USA
Posted Nov 28, 2025
This job posting highlights a remote sales role at Sentinel Group, focusing on developing new business in retirement plan services. The position requires strong sales skills, relationship-building, and familiarity with retirement plans. The company offers competitive compensation, benefits, and a supportive work environment.
Manager - CRM Programs
Company: iHerb
Location: USA
Posted Nov 28, 2025
iHerb, a global health and wellness leader, seeks a CRM Program Manager to oversee retention strategies and marketing channels, emphasizing data-driven approaches and cross-functional collaboration.
Financial Operations Representative
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 28, 2025
The job description outlines the role of a Customer Service Financial Specialist at Liberty Mutual's Safeco Billing Operations Billing Team. The position involves providing customer service support to internal CSRs, handling billing inquiries, and performing calculations and data analysis. The role requires strong math, communication, and customer service skills, as well as proficiency in Microsoft tools and knowledge of Safeco Billing Systems.
Developer Relations Engineer
Company: Warp
Location: USA
Posted Nov 28, 2025
Warp is seeking a second Developer Relations Engineer to help build their developer community and shape how developers learn and engage with Warp. The role involves creating trust and excitement among developers, designing programs, creating content, engaging with the community, and funneling feedback into product growth and engineering roadmaps.
Distributed Systems Engineer (L5) - Commerce Product Data Engineering
Company: Netflix
Location: USA
Posted Nov 28, 2025
Netflix promotes its global entertainment services and data-driven approach, highlighting job opportunities with competitive benefits and a focus on innovation and scalability.
Account Executive (English & Punjabi) - Factoring
Company: Bobtail
Location: Anywhere
Posted Nov 28, 2025
Bobtail is a company dedicated to increasing customer happiness by eliminating inefficiencies in the supply chain. They value teams over individuals, collaboration, communication, iteration, experimentation, and failing fast. They seek proactive, collaborative, and solution-oriented individuals with experience in B2B sales, SaaS, and the US Trucking Industry. They offer benefits such as mental health days, paid time off, and work-from-home options.