Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Analytics Engineer
Company: Earnest
Location: USA
Posted Nov 21, 2025
This job description outlines a Senior Analytics Engineer role requiring expertise in data transformation, collaboration with cross-functional teams, and development of scalable data models. Key responsibilities include ensuring data reliability, using tools like dbt and Looker, and working with cloud platforms. The position demands experience in fintech, AWS services, and SQL.
Commercial Account Executive - Mid-Market
Company: GitLab
Location: USA
Posted Nov 21, 2025
The text describes the role of MidMarket Account Executives at GitLab, who are the primary point of contact for prospective and existing customers. They manage a broad book of business, work closely with other teams, and are responsible for meeting or exceeding quotas while fostering strong customer relationships. The role requires excellent communication, negotiation, and presentation skills, as well as experience with SaaS sales and Git software development tools.
Licensed Child & Adolescent Therapist
Company: Fort Health
Location: USA
Posted Nov 21, 2025
Fort Health is a mental health company focused on improving access to care for children and adolescents. They partner with organizations like the Child Mind Institute to create a comprehensive support system. The company is hiring remote Licensed Child and Adolescent Therapists to join their clinical delivery team, offering a flexible schedule, competitive compensation, and a supportive work environment.
Senior Graphic Designer & Videographer
Company: Grafana Labs
Location: USA
Posted Nov 21, 2025
Grafana Labs is seeking a versatile visual designer and video producer to transform complex ideas into clear, compelling stories. The role involves driving video and design projects, empowering teammates, adding production and design value, and creating content for events and GTM programs. The ideal candidate should have a portfolio of videos, slide decks, and visual assets that communicate technical concepts, significant experience designing high-impact digital or marketing solutions for SaaS B2B or technical products, and proficiency in video editing and production.
Senior Cloud Security Engineer
Company: ExtraHop
Location: USA
Posted Nov 21, 2025
ExtraHop is seeking a Senior Product Security Engineer to build and operate a security program for their cloud services and infrastructure. The role involves implementing and operating security tools, developing standards, performing threat modeling and code reviews, managing vulnerability management processes, and participating in incident response activities. The ideal candidate should have experience securing cloud environments, modern computing infrastructure, and container technologies.
Product Marketing Manager
Company: Newsela
Location: USA
Posted Nov 21, 2025
The Product Marketing Manager for Newsela's Social Studies and STEM products will lead go-to-market strategies, positioning, messaging, and cross-functional execution. They will partner with Product, Sales, Content, and Marketing teams to drive product adoption, support revenue growth, and represent the voice of educators and district decision-makers throughout the product lifecycle.
Strategic Account Executive
Company: GitLab
Location: Latin America,Mexico
Posted Nov 21, 2025
The role of a Strategic Account Executive for the Mexico market at GitLab involves leading enterprise growth by helping influential organizations adopt, implement, and expand their use of GitLab's AI-powered DevSecOps platform. The role focuses on strategic enterprise accounts, guiding customers through complex digital and DevOps transformations, and driving pipeline generation that translates into measurable Net ARR and long-term expansion. The successful candidate will build a strong enterprise portfolio in Mexico, create repeatable sales motions, and consistently forecast and report on deal progress and account health.
Industry Architect - New AI Cybersecurity Concept
Company: Red Cell Partners
Location: USA
Posted Nov 21, 2025
Red Cell is seeking an Industry Architect to lead a new cybersecurity concept with a path to become the future technical founder. The role involves monitoring emerging technologies, collaborating with engineering, developing product roadmap and go-to-market strategies, and engaging prospective customers. The ideal candidate has an entrepreneurial mindset, experience building AIML systems, and strong research and communication skills.
Portfolio Transaction Manager
Company: Truehold
Location: USA
Posted Nov 21, 2025
The Portfolio Transaction Manager role involves overseeing and executing real estate transactions across a property portfolio, ensuring accuracy, compliance, risk mitigation, and operational excellence. Key responsibilities include end-to-end execution, coordination with internal teams and external partners, maintaining accurate records, identifying risks, leading diligence reviews, driving continuous improvement, and ensuring regulatory compliance. The role requires extensive experience in real estate transactions, strong organizational and analytical skills, and excellent communication abilities.
Senior Backend Engineer (Ruby) - Tenant Scale, Geo
Company: GitLab
Location: North America,Latin America,EMEA
Posted Nov 21, 2025
The role of a Senior Backend Engineer on the Geo team involves driving the development of scalable and performant product features for GitLab Replication, Disaster Recovery, and Backup & Restore. The engineer will lead technical initiatives, mentor team members, and actively learn from customer experience to guide the team in supporting customer needs. The role requires extensive experience with Ruby on Rails, PostgreSQL, and designing fault-tolerant distributed systems.
Integration Engineer - Client Experience
Company: TrueML
Location: USA
Posted Nov 21, 2025
The job posting is for a client-facing Integration Engineer role within the Client Experience team. The role involves designing and building custom integrations, improving operational efficiency, and providing technical support. The ideal candidate should have a bachelor's degree in a related field, 5+ years of experience in a technical role, expertise in Python and Golang, and experience with cloud-based technologies and API integrations.
Senior Software Engineer
Company: Mozilla
Location: UK
Posted Nov 21, 2025
Mozilla's mission to build an open internet drives their work on Firefox and open-source projects. They seek a Senior Software Engineer to enhance AMO, offering competitive benefits and a collaborative environment.