Strong Customer Service Skills Jobs

1,810,432 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

Account Executive

Company: Telnyx

Location: USA

Posted Nov 19, 2025

The job posting is for experienced Account Executives to sell SaaS products to enterprise companies in the US. The role involves sourcing and closing opportunities, managing a sales funnel, articulating value propositions, and working closely with sales engineering teams. The ideal candidate should have proven success in SaaS sales, experience selling into enterprises, and strong communication skills.

Senior Fullstack (MERN) Developer

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have a network of 5000+ talented developers. Proxify offers career-accelerating positions, flexible working hours, and predictable project hours. They are looking for a Senior Fullstack Developer with strong MERN stack knowledge and experience in various technologies.

Senior Fullstack Developer (React.js - Node.js)

Company: Proxify

Location: Time zone: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have 5000+ talented developers in their network. Proxify offers remote full-time positions for senior fullstack developers skilled in Reactjs and Nodejs, with a focus on building libraries, frameworks, and low-latency applications. They provide benefits such as on-time monthly payments, predictable project hours, flex days, career-accelerating positions, and handpicked opportunities.

Senior Data Engineer (Azure)

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have 5000+ talented developers in their network. Proxify offers a supportive global network, flexible remote full-time jobs, and a commitment to members' success. They are seeking a Senior Data Engineer with deep expertise in Microsoft Azure to join their fast-growing network.

Senior Golang Developer

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify connects developers globally with opportunities, offering flexible work arrangements, competitive pay, and career growth. The job posting highlights a Senior Golang Developer role with benefits like predictable hours, remote work, and exclusive company opportunities.

Senior Front End Engineer - Experimentation

Company: Reddit

Location: Remote

Posted Nov 19, 2025

Reddit is rapidly innovating and growing, with the Experimentation Platform being a critical accelerant. The team is seeking a Senior Software Engineer to help build a world-class experimentation platform, with challenges including designing a UX for product teams, developing high-scale data products, increasing developer efficiency, and collaborating cross-functionally. The role offers the opportunity to work with teams across Reddit and have a huge impact.

Senior Data Engineer

Company: Proxify

Location: Time zone: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have a strong reputation, with high ratings on Glassdoor and Trustpilot. Proxify is looking for a Senior Data Engineer with experience in data engineering, cloud platforms, and data governance. The role offers benefits such as on-time payments, predictable work hours, flex days, and career-accelerating positions.

Big Data Manager - Professional Services

Company: Databricks

Location: Remote

Posted Nov 19, 2025

The job posting is for a Big Data Manager position in the Professional Services team. The role involves working with clients on big data challenges using the Databricks platform, providing data engineering, data science, and cloud technology projects. The ideal candidate should have extensive experience with Big Data technologies, people management skills, and experience working across multiple cloud platforms.

Senior Java Backend Developer

Company: Proxify

Location: Time zone: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have 5000+ talented developers in their network. Proxify offers a supportive environment for remote full-time jobs, with a focus on career growth and success.

Senior Mobile/Full Stack Engineer - React Native

Company: Zepz

Location: USA

Posted Nov 19, 2025

Zepz seeks passionate engineers committed to customer experience, with expertise in multiple tech stacks and a focus on collaboration and quality code.

Senior Fullstack Developer (.NET)

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have a network of 5000+ talented developers. Proxify is looking for a Senior Fullstack .NET Developer to join their fast-growing network and help design and implement backend services and APIs using .NET technologies.

Senior ML Engineer (Python)

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a global network connecting top developers with remote full-time opportunities. They have successfully worked with 1200+ clients and have 5000+ developers in their network. Proxify offers career-accelerating positions, flexible working hours, and predictable project hours. They are looking for Machine Learning Engineers with strong Python experience to join their fast-growing network.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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