Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Security Software Engineer (L5) - Client Security Integrations
Company: Netflix
Location: Remote
Posted Nov 19, 2025
The text describes Netflix's global entertainment services, security integrations, job opportunities, employee benefits, and commitment to diversity. It highlights the company's infrastructure, security strategies, and workplace culture while outlining compensation structures and inclusion initiatives.
Senior Cloud Security Engineer
Company: Vercel
Location: USA
Posted Nov 19, 2025
The company is seeking a Senior Cloud Security Engineer to join their Security Engineering team. The role involves designing and implementing scalable security controls, hardening infrastructure components, building secure infrastructure and CICD pipelines, collaborating with platform and infrastructure teams, staying ahead of cloud security trends, conducting threat modeling and risk analysis, driving improvements in monitoring and incident response, and building relevant tooling. The ideal candidate should have 8+ years of experience in infrastructure or platform security roles, deep understanding of secure cloud infrastructure, proficiency with tools like Terraform, CDK, Kubernetes, and CICD security, and a proven track record of shipping secure and resilient systems at scale.
Data Scientist (L5) - Performance Marketing
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix promotes its growth as a global entertainment leader with 300 million members, emphasizing original content and data-driven strategies. The job description highlights opportunities for senior data scientists to impact marketing decisions through analytics and innovation.
Customer Success - Team Manager
Company: Canonical
Location: Remote
Posted Nov 19, 2025
Canonical promotes itself as a leading open-source provider with global impact, offering a remote role in Customer Success Team Management. The position emphasizes growth, collaboration, and innovation in a distributed work environment with opportunities for travel and professional development.
Data Scientist (L5) - Mobile & Search
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Member Experience Data Science and Engineering team drives innovations in Netflix's core product experience through data, collaboration with Product and Engineering teams, and leveraging emerging technologies. The role involves shaping the direction of Netflix's core product on Mobile, driving product innovation, and ensuring a coherent overall product experience for members.
Senior Backend Engineer
Company: Kalepa
Location: USA
Posted Nov 19, 2025
The job posting is for a core engineer role at a company that values smart programmers who love coding and seek challenging problems. The role involves working on advanced systems including NLP, firmographic data, entity resolution, and more. The company offers a competitive salary, equity options, and various benefits.
Billing Invoice Product Manager
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company offers a wide variety of TV series, films, and games across different genres and languages. Netflix provides a flexible and consumer-friendly billing experience, ensuring transparency, compliance with local regulations, and adaptability to evolving business models. The Billing Invoice Product Manager role is crucial in enhancing Netflix's billing and invoicing systems, collaborating with cross-functional teams to ensure compliance and effective integration with other consumer platforms.
External Contractor - Mentor role for Data Product Manager track
Company: Udacity
Location: USA
Posted Nov 19, 2025
The text describes the role of a mentor in a Nanodegree program, outlining the required skills, qualifications, responsibilities, and benefits of the position. Mentors provide technical support to students, host live sessions, and contribute to a vibrant international student community.
Engineering Manager - Title and Launch Management
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Title and Launch Management (TLM) team is responsible for building and innovating the technology foundations that enable the ingest, setup, launch, and global distribution of all types of entertainment on Netflix. The company is forming a new team within TLM to automate large-scale content ingestion, replacing existing manual processes. The team will collaborate closely with many partners and stakeholders to orchestrate ingestion, validation, and conformance of assets and metadata across many domains.
Data Engineer (L5)
Company: Netflix
Location: Remote
Posted Nov 19, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They focus on delivering high-quality streaming content across various genres and languages, while continuously improving the user experience. Netflix also emphasizes the importance of data in decision-making and relies on data engineers to build systems for processing and modeling data across various domains.
Digital Associate
Company: MissionWired
Location: USA
Posted Nov 19, 2025
MissionWired is a digital marketing agency that helps nonprofits and Democratic organizations create effective fundraising strategies and campaigns. They have a strong track record of success, having converted over $45 billion in donations for various clients. The company values diversity, inclusion, and social change, and is seeking a full-time Digital Associate to join their team.
Sales Representative (Debt Collections)
Company: TrueML
Location: USA
Posted Nov 19, 2025
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. They use machine learning to engage customers digitally and adjust strategies in real time. The company values diversity and inclusion, and offers a comprehensive benefits package.