Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Engineering Manager, Data - Personalization
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with a personalized experience for members. The Personalization Algorithm & Innovation Data Engineering team builds large-scale datasets to improve the member experience. The team is seeking a leader with experience in distributed systems, data products, and building high-quality data processing systems. The ideal candidate should have a strategic mindset, focus on development and operational efficiency, and embody Netflix's core values.
Distributed Systems Engineer (L5) - Data Platform
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading global entertainment service with over 300 million paid memberships across 190 countries. The company provides a wide variety of TV series, films, and games, allowing members to play, pause, and resume watching anytime, anywhere. Netflix's data platform teams enable the company to leverage data to bring joy to members and make critical data-driven decisions. The company is looking for distributed systems engineers to help evolve and innovate its infrastructure, with a focus on building a diverse and inclusive team.
Security Software Engineer (L5) - Authentication Engineering
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Security Software Engineer to help mature its enterprise authentication platform, tackle complex security challenges, and shape its security posture. The role offers high autonomy, strategic impact, and the opportunity to work with modern programming languages and cloud platforms.
Senior Data Scientist - Ads
Company: Reddit
Location: Remote
Posted Nov 17, 2025
Reddit is a remote-friendly company with a flexible workforce. The company's primary revenue driver is advertising, and they aim to build a highly differentiated ads business. The Ads Data Science team at Reddit leverages data to maximize advertiser value through robust data foundations, metrics, and strategic insights. They are looking for a Senior Data Scientist to join their team and develop cutting-edge data science solutions to improve the advertising platform.
Senior Engineer I - Consumer Payments Portal
Company: TrueML
Location: Remote
Posted Nov 17, 2025
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. They use machine learning to engage customers digitally and adjust strategies in real time. The company values diversity and inclusion, and offers benefits such as unlimited PTO and medical benefit contributions.
Software Engineer - Build Infrastructure
Company: Vercel
Location: Remote
Posted Nov 17, 2025
The role is for a Software Engineer on the CICD team at Vercel, responsible for building and maintaining the mission-critical build system and microservices. The position requires 6+ years of relevant software engineering experience, practical experience with distributed systems, and strong proficiency in JavaScript/TypeScript or Go. The role offers competitive compensation, inclusive healthcare, learning and growth opportunities, flexible time off, and a WFH budget.
Engineering Manager - Cloud Architecture Tooling and Security (CATS)
Company: Netflix
Location: USA
Posted Nov 17, 2025
This text describes Netflix's cloud security initiatives, a job opening for a cloud security leader, required qualifications, benefits package, and diversity commitments. It presents factual information about the company's operations and hiring practices without overtly positive or negative language.
Web Software Engineer 4 - Client API Foundations
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company offers a wide variety of TV series, films, and games across different genres and languages. Netflix's commerce engineering team is responsible for driving subscriber growth and increasing value from each member. The team collaborates with cross-functional teams on initiatives focused on acquisition, retention, plans, pricing, user identity, customer support, and more. They build and maintain foundational systems powering billing, payments processing, identity, and the consumer web application platform at Netflix.
Security Software Engineer (L5) - Cloud Infrastructure Security
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company operates its streaming service on Amazon Web Services and prioritizes cloud security. The Cloud Infrastructure Security (CIS) team designs and implements strategic cloud security controls and core building blocks for Netflix's AWS deployment. The company is seeking an experienced security software engineer to help scale cloud security for Netflix.
Senior Software Engineer (L5) - Open Connect Edge Accelerator
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix describes its global entertainment services and Open Connect CDN infrastructure, outlines a senior software engineer role with technical requirements, and details compensation and benefits. The text emphasizes company culture, diversity, and job opportunities.
Software Engineer L5 - Offline Inference, Machine Learning Platform
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix promotes its leading entertainment services and seeks a Software Engineer L5 to join their Offline Inference team, emphasizing scalable ML infrastructure and competitive benefits.
Engineering Manager - Live Discovery
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix, a leading entertainment service with 300M+ members, excels in live content and seeks engineering leaders to enhance member experiences through innovation and scalability.