Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Data Scientist (L5) - Promotional Media Measurement Science
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Promotional Media Measurement Science team conducts research and develops metrics to improve promotional assets and member engagement. The team seeks a senior data scientist to drive technical innovation and produce business impact by developing models, metrics, and insights to optimize promotional assets.
Data Engineering Manager - Ads
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They offer a wide variety of TV series, films, and games across multiple genres and languages. Netflix recently added an advertisement branch to their business, making their service accessible to a broader member base with ad-supported plans. The Ads data engineering team focuses on building centralized and large-scale datasets to support the overall goals of their Ads data initiatives.
Internet Measurement and Geolocation Software Engineer (L5)
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Open Connect group builds and manages a content delivery network that delivers streaming video and leverages physical infrastructure. The GNI team focuses on mapping devices to real-world locations and leveraging network insights to improve the business while protecting member privacy.
Senior Product Designer - Enterprise XD
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a global entertainment company that aspires to entertain the world by innovating on how entertainment is imagined, created, and delivered. The company is expanding its business in new ways to serve its global members, including evolving how it offers best-in-class entertainment content and new forms of entertainment like games and live events. Netflix leverages vast data sets and cutting-edge AI technology to improve operational workflows and enhance content decision-making. The role described is for a Senior Designer on the Enterprise Experience Design team, which focuses on developing products to help Netflix and its partners plan, produce, launch, and promote the best content for its members at a global scale.
Technical Director - Internal Game Studio (ISX1)
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is seeking a visionary Technical Director to lead the development of a new transmedia gaming experience for their cloud gaming platform. The ideal candidate will have deep technical expertise, experience building and leading engineering teams, and a passion for creating innovative and delightful player experiences. The role involves owning the technical strategy, building a world-class engineering team, and collaborating closely with other studio leads to align product, technology, and creative goals.
Senior Design Engineer
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is seeking a Design Engineer to help advance their mission of entertaining the world. The role involves leveraging design and engineering skills to create high-fidelity prototypes, tools, and services that accelerate the product development lifecycle. The ideal candidate should have 7+ years of experience with JavaScript, TypeScript, React, and Node.js, and a portfolio showcasing thoughtful UX interaction design.
Product Manager - Games Developer Tools
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is expanding its games division with opportunities to develop developer tools and grow its Games on TV product globally. The role combines product management with developer advocacy, requiring strategic collaboration and technical expertise. The company offers competitive compensation and comprehensive benefits.
Machine Learning Engineer (L5 - Senior) , Ads Inventory Management & Forecasting
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier to attract new members and advertisers. The Ads Platform Engineering team builds advertising systems and integrations to deliver ads using Netflix's content delivery ecosystem. They seek highly motivated engineers to join their team and build unique value propositions in the rapidly growing Connected TV advertising space.
Engineering Manager - Ads Campaign Management
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an adsupported tier and are building an inhouse ad tech ecosystem. The Ads Platform team is dedicated to creating a worldclass advertising ecosystem and is seeking a people manager to lead initiatives and build a dream team.
Site Reliability Engineer (L4/L5) - Netflix Ads
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Ads Reliability Engineering SRE team is responsible for ensuring the stability, resilience, and scalability of the critical systems powering the Netflix Ad Suite. The role involves designing and maintaining scalable infrastructure, collaborating with engineering and product teams, developing automation tools, and championing a culture of reliability.
Staff Product Designer - Cloud Infrastructure
Company: Netflix
Location: USA
Posted Nov 17, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Staff Product Designer to drive the future of cloud infrastructure experiences at Netflix. The role involves designing intuitive visualizations and interfaces for complex infrastructure systems, shaping critical initiatives, and collaborating with product managers and engineers.
Manager - Localization
Company: Airbnb
Location: Remote
Posted Nov 17, 2025
The text is a job description for a Manager Localization position at Airbnb. It highlights the company's mission, growth, and the role's responsibilities, including leading a team, providing linguistic expertise, and collaborating with various teams to drive international growth and deliver a native user experience.