Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Sr. Backend Developer (Magento 2)
Company: Nutrafol
Location: Remote
Posted Nov 16, 2025
Nutrafol is seeking a Senior Backend Developer with Magento 2 expertise to join their collaborative and innovative team. The role involves developing and maintaining custom modules, integrating with external systems, and mentoring others. Nutrafol offers a competitive salary range of $150,000 to $165,000 USD.
Community Engineer (multiple roles and seniority levels)
Company: Canonical
Location: Remote
Posted Nov 16, 2025
Canonical is seeking a Community Engineer to help build community management at scale. The role involves facilitating community initiatives, supporting volunteer developers, and representing community interests. The position offers a distributed work environment with opportunities for travel and personal development.
Mid-Level Giving Officer
Company: Oxfam America
Location: Remote
Posted Nov 16, 2025
Oxfam is a global organization that fights inequality to end poverty and injustice. They offer lifesaving support in times of crisis and advocate for economic justice, gender equality, and climate action. The MidLevel Giving Officer position involves managing and growing a portfolio of high-capacity midlevel donors, implementing one-to-one strategies, and collaborating with various teams to create personalized donor journeys and enhance donor engagement.
Strategic Community Specialist - Swedish speaker
Company: Reddit
Location: Remote
Posted Nov 16, 2025
The job posting is seeking a strategic community management and operations expert to join the International Community team and help grow outside of the US. The role involves jumpstarting and fostering local communities, particularly in the Swedish market, and working cross-functionally with various teams to achieve aggressive growth goals.
Staff Data Scientist - Operations
Company: Mozilla
Location: Remote
Posted Nov 16, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make groundbreaking products like Firefox and focus on diverse areas including AI, social media, and security. The company is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.
Staff Software Engineer - IAM
Company: Mozilla
Location: Remote
Posted Nov 16, 2025
Mozilla Corporation, a nonprofit-backed technology company, has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.
Director of Customer Success Management
Company: Hostaway
Location: Remote
Posted Nov 16, 2025
Hostaway is a market-leading SaaS company in the vacation rental industry, seeking a Director of Customer Success Management to lead the customer success organization into its next phase of growth. The role involves taking ownership of the customer success function, building strong client relationships, driving key metrics, and leveraging AI to scale the CS function. Hostaway offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, annual paid leave, geographic-specific benefits, and a dynamic team culture.
Technical Architect
Company: Tether
Location: UK
Posted Nov 16, 2025
Tether is a global financial revolution company that provides cutting-edge solutions for businesses to integrate reserve-backed tokens across blockchains. They offer innovative products like the trusted stablecoin USDT, digital asset tokenization services, energy solutions for Bitcoin mining, and data solutions for AI and peer-to-peer technology. Tether aims to democratize access to digital learning and push the boundaries of technology and human potential.
Enterprise Account Executive
Company: Array
Location: Remote
Posted Nov 16, 2025
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs bring consumer products to market faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or API. As a remote-first company, they focus on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.
Senior Software Engineer - Developer Experience Infrastructure
Company: Reddit
Location: Remote
Posted Nov 16, 2025
The Developer Experience team aims to create efficient and reliable tools and processes for developers. The senior engineer role involves building a vision for developer experience, improving frameworks and tooling, scaling infrastructure, and collaborating with cross-functional teams. The position requires experience in large-scale distributed systems, Go, developer tools, and Kubernetes.
Senior Software Engineer - ML Feature Platform
Company: Reddit
Location: Remote
Posted Nov 16, 2025
The Machine Learning Platform team at Reddit is seeking a Senior Software Engineer to work on their ML Feature Platform. The role involves architecting, implementing, and maintaining foundational ML infrastructure used for computing, storing, and retrieving features that power various Reddit features. The ideal candidate should have experience working on large-scale ML systems, building feature stores and feature engineering infrastructure, and be comfortable with distributed systems and big data.
Senior Software Engineer - GraphQL
Company: Reddit
Location: Remote
Posted Nov 16, 2025
The job posting describes a remote-friendly role at Reddit for a GraphQL engineer. The role involves working on the foundational platform for Reddit's GraphQL infrastructure, improving functionality, scalability, and efficiency. The ideal candidate has experience in designing and developing large-scale distributed backend systems, proficiency in Go, and experience with cloud infrastructure. The position offers comprehensive healthcare benefits, 401k match, family planning support, gender-affirming care, mental health benefits, flexible vacation, and paid parental leave.