Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Clinical Trial Assistant
Company: Scout
Location: USA
Posted Nov 16, 2025
Scout, a company established in 1996 and rebranded in 2024, offers clinical trial patient travel and reimbursements, as well as an online learning management system. They are seeking a Clinical Trial Assistant to join their remote US team, with responsibilities including coordinating study activities, managing documentation, and communicating with stakeholders. The ideal candidate should have a degree or equivalent experience, 1-2 years of clinical research experience, and strong computer skills.
Clinical Research Operational Management Consultant
Company: Vitalief
Location: USA
Posted Nov 16, 2025
Vitalief seeks a Clinical Research Consultant to optimize operations, reduce costs, and improve patient care through strategic assessments and recommendations. The role involves leading operational evaluations, collaborating with teams, and delivering transformation roadmaps for healthcare systems.
Technical Assistant
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 16, 2025
The text describes a Technical Assistant position at Liberty Mutual Insurance's Claims Department. The role involves providing administrative support, technical assistance, and customer service. It requires a high school degree, 3+ years of related experience, and knowledge of Microsoft Office. The company offers competitive pay, benefits, and a supportive work environment.
Team Manager - Regional Development
Company: Aidoc
Location: USA
Posted Nov 16, 2025
Aidoc is recruiting a Team Manager for Regional Development in the United States. The role involves leading a team to build early-stage sales pipeline within large health systems for Aidoc's clinical AI solutions. The ideal candidate should have experience in B2B hypergrowth SaaS sales, stakeholder mapping, account research, and multipersona engagement.
Sr Cloud Engineer
Company: Ollion
Location: USA
Posted Nov 16, 2025
Ollion is a company that connects businesses and capabilities globally to help organizations make the most of their transformation while maintaining independence. They value innovation, bold steps, and making a difference. Ollion offers cloud engineering services, focusing on creating new and better ways to work by solving business challenges using technology. They prioritize customer satisfaction, root cause analysis, and compliance. The company seeks experienced cloud engineers with strong communication and problem-solving skills.
Personal Lines Underwriter
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 16, 2025
The role involves evaluating risks, making subjective decisions, and communicating with agents to ensure a profitable book of business. Responsibilities include reviewing risk acceptability, managing agents, developing relationships, and mentoring newer underwriters. Qualifications include a degree or experience in underwriting, knowledge of products and regulations, and strong communication skills.
Senior Software Engineer - Integrations
Company: First Advantage
Location: USA
Posted Nov 16, 2025
First Advantage is seeking a Senior Software Engineer to join their FA Integrations team. The role involves leading code reviews, mentoring junior developers, and collaborating with cross-functional teams to deliver high-quality software solutions. The company values diversity, inclusion, and fairness, and is undergoing a technology transformation.
SLED Inside Account Executive
Company: Insight
Location: USA
Posted Nov 16, 2025
This remote sales role offers a competitive salary with base plus commissions, opportunities for career growth, and benefits like flexible work arrangements. Insight emphasizes a people-first approach with strong company values and a focus on technology solutions.
Clinical Technology Consultant
Company: Lingraphica
Location: USA
Posted Nov 16, 2025
Lingraphica is a company dedicated to improving the lives of individuals with speech and language challenges through advanced augmentative and alternative communication (AAC) devices, software, and community-based services. The Clinical Technology Consultant role involves providing clinical support, device training, and fostering relationships with consumers, support persons, and professionals to ensure a positive experience. The company values action, empowerment, improvement, and integrity, and strives to create an inclusive and supportive workplace.
Supervisor Underwriting Support
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 16, 2025
The job description outlines the responsibilities and qualifications for a role managing a team of underwriting support specialists. The position involves providing supervision, ensuring first contact resolution, maintaining compliance, and fostering a collaborative team environment. The ideal candidate should have intermediate knowledge of property and casualty insurance, in-depth knowledge of commercial lines underwriting, and strong communication and problem-solving skills.
Director - Fraud Financial Analysis
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 16, 2025
The role is a strategic leadership position responsible for leading fraud detection and deterrence strategies across multiple verticals. The leader will manage a team, collaborate with various departments, and drive innovation to minimize financial loss and reputational risk. The ideal candidate should have 5+ years of leadership experience in investigative, underwriting, or billing/finance teams, with strong analytical and communication skills.
Pricing Analyst
Company: GitLab
Location: North America,Latin America,EMEA
Posted Nov 16, 2025
This job description outlines a Pricing Analyst role at GitLab, focusing on pricing strategy, data analysis, and collaboration with cross-functional teams. Responsibilities include evaluating usage-based pricing, building dashboards, and conducting pricing research. The role requires expertise in SQL, Python/R, and Tableau, with emphasis on AI and compute-intensive features.