Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Affiliate Growth Manager - Fogo
Company: Douro Labs
Location: Remote
Posted Nov 16, 2025
The job posting seeks an Affiliate Growth Manager to drive growth through affiliate partnerships in a dynamic DeFi environment, offering remote work and global collaboration opportunities.
Operations Associate - Workforce Scheduling & Systems Admin
Company: Grow Therapy
Location: USA
Posted Nov 16, 2025
The job posting is for an experienced Workforce Scheduling and Systems Admin to manage the Assembled WFM tool. The role involves setting up, maintaining, and optimizing the tool to enhance customer satisfaction and support operations efficiency. The ideal candidate should have strong project management skills, understanding of customer support metrics, and experience with the Assembled WFM software.
SEO Specialist
Company: Outliant
Location: Latin America
Posted Nov 16, 2025
Ignite Visibility is an award-winning digital marketing agency known for its innovative approach and strategic solutions. They recently expanded through the acquisition of Outliant, integrating their product and website development expertise. The company values excellence, ingenuity, and empowers team members to push boundaries and deliver exceptional digital experiences.
Machine Learning Manager - PF&O (Recommendations & Forecasting)
Company: Reddit
Location: Canada
Posted Nov 16, 2025
Reddit is building a first-class ads platform with new products to connect advertisers with engaged communities. The Advertiser Optimization org is driving this by building autobidding and conversion-based products. The PFampO team is building advertiser and sales tools, including ML systems and data-driven recommendations to teach advertisers how to use Reddit campaigns effectively.
Strategic Finance Manager - User Growth
Company: Reddit
Location: USA
Posted Nov 16, 2025
This job description outlines a high-impact Strategic Finance Manager role at Reddit, focusing on user growth through data-driven models and cross-functional collaboration. It highlights key responsibilities, qualifications, and benefits including competitive compensation and comprehensive employee perks.
Customer Growth Manager
Company: Cloudbeds
Location: APAC
Posted Nov 16, 2025
The role of Customer Growth Manager focuses on upselling and cross-selling to existing customers through outbound and product-led growth initiatives. The ideal candidate should be dynamic, results-driven, and able to build strong relationships with key stakeholders. They will identify upselling opportunities, understand customer needs, and collaborate with other teams to ensure smooth implementation of upsold products.
Senior Backend Engineer
Company: Checkly
Location: Spain,Poland,Ukraine,UK,Germany,France
Posted Nov 16, 2025
Checkly is a fully remote SaaS company that provides a DevTool for developers to ensure application performance and reliability. They are looking for a Senior Backend Engineer to join their team and work on expanding their backend infrastructure, implementing new features, and scaling their platform. Checkly offers a transparent salary, flexible work hours, and a remote-first culture.
Verifications Analyst
Company: Airtm
Location: Remote
Posted Nov 16, 2025
Airtm is a financial infrastructure company empowering digital entrepreneurs in the Global South by providing a swift and comprehensive platform for low-value cross-border payments and local cashouts. They aim to build the necessary infrastructure for the online work economy to thrive, giving individuals, communities, and countries the tools to control their financial destinies.
Cyber Security Architect
Company: Guidehouse
Location: Remote
Posted Nov 16, 2025
This job posting seeks a Cybersecurity ArchitectEngineer with extensive experience in designing security systems, compliance, and incident response. The role requires expertise in cybersecurity frameworks and certifications, with benefits including competitive compensation, retirement plans, and professional development opportunities.
Senior Manager, Solution Architect Quote-to-Cash
Company: GitLab
Location: North America
Posted Nov 16, 2025
GitLab is seeking an experienced Solution Architect Manager to lead Quote to Cash transformation initiatives. The role involves designing and implementing end-to-end QuotetoCash solutions, leading transformation efforts, optimizing CPQ and Salesforce integration, and managing a team of engineers and analysts. The ideal candidate should have 10+ years of experience in enterprise B2B SaaS QuotetoCash solutions, expert-level knowledge of CPQ systems, and a proven track record in digital transformation initiatives.
Account Executive - Commercial Install Base
Company: Vercel
Location: USA
Posted Nov 16, 2025
The role is for a Sales Executive at Vercel, a fast-growing company that helps customers in the developer, operations, marketing, product, and IT fields. The position involves driving revenue growth, building relationships with key stakeholders, and partnering with other teams to deliver customer outcomes. Vercel offers a competitive compensation package, inclusive healthcare, opportunities for learning and growth, flexible time off, and a WFH budget.
Customer Growth Manager
Company: Cloudbeds
Location: North America
Posted Nov 16, 2025
The role of Customer Growth Manager involves focusing on upselling and cross-selling to existing customers through outbound and product-led growth initiatives. The ideal candidate should be dynamic, results-driven, and able to build and manage a customer pipeline to achieve above-quota sales performance. Strong relationship-building, problem-solving, and communication skills are essential, along with proficiency in relevant tools and a willingness to travel.