Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Business Development Representative (Thai Speaking)
Company: GitLab
Location: Singapore
Posted Nov 14, 2025
GitLab is seeking an enthusiastic Business Development Representative to join their Go To Market team in Singapore. The role involves leading initial outreach to targeted accounts, generating qualified meetings and pipeline, and collaborating with various teams. The ideal candidate should have proficiency in Thai and English, positive phone skills, experience in developing business in SEA countries, and knowledge of business process roles.
Corporate Marketing Events Analyst
Company: InvGate
Location: Argentina
Posted Nov 14, 2025
InvGate is a fast-growing SaaS company seeking a Corporate Marketing Project Manager to plan, manage, and coordinate experiential initiatives for internal and external audiences. The role involves coordinating participation in industry events, supporting sales and customer success teams, developing employer branding activities, creating PR initiatives, and contributing to corporate branding. The ideal candidate should have 5+ years of corporate event planning experience and strong critical thinking skills.
Staff Software Engineer - Structure
Company: Webflow
Location: USA
Posted Nov 14, 2025
Webflow is a platform that empowers creators with tools for building and managing websites. It combines visual development, content management, AI-driven personalization, hosting, and analytics. The company seeks a Staff Software Engineer to help empower creators and guide them towards component-first design. Webflow values scalable architecture, exceptional user experiences, and technical depth combined with product vision.
Senior Data Platform Engineering Services
Company: Newsela
Location: Argentina,Brazil,Mexico,Chile,Colombia,Costa Rica
Posted Nov 14, 2025
The job posting is seeking a senior-level data platform engineer contractor based in Mexico, Brazil, Costa Rica, Colombia, Chile, or Argentina. The role involves working with app developers and data stakeholders to create data system changes, respond to data inquiries, and contribute to initiatives. The contractor will build and maintain data pipelines, establish a data catalog, and optimize SQL query performance.
NOC Team Lead
Company: Twilio
Location: Colombia
Posted Nov 14, 2025
The job posting is for a NOC Team Lead position at Twilio to monitor carrier partner network performance and troubleshoot issues across Voice, SMS, and Identity services. The role involves leading day-to-day operations, acting as an escalation point, overseeing monitoring and alerting, managing reports and documentation, collaborating cross-functionally, driving automation initiatives, and fostering a positive team culture. The ideal candidate should have a proven track record in incident ownership, 8+ years of relevant experience, strong communication skills, and expertise in troubleshooting and reporting tools.
Employer Brand Manager
Company: Kraken
Location: USA
Posted Nov 14, 2025
Kraken promotes its mission to advance crypto adoption through a global, mission-focused team. The role emphasizes employer branding, talent attraction, and crypto education while highlighting opportunities for impactful work in a diverse, merit-based environment.
Technical Operations Manager
Company: Mercury
Location: USA
Posted Nov 14, 2025
This job posting seeks a Technical Operations Manager to lead team transformation, focusing on scalable systems and tech integration. Key responsibilities include team leadership, metric management, and innovation. The role offers competitive compensation and a diverse work environment.
Sales Development Representative
Company: Grafana Labs
Location: USA
Posted Nov 14, 2025
The job description for a Sales Development Representative (SDR) at Grafana Labs highlights the core missions of helping users navigate their Grafana journey, partnering with the sales team to identify new business opportunities, and developing transferable skills. The role involves balancing reactive and proactive work, using AI tools, and collaborating with cross-functional teams. The company values team-first attitude, humility, and continuous learning.
Senior Software Engineer - Billing Platform
Company: Grow Therapy
Location: USA
Posted Nov 14, 2025
The role is for a Software Engineer on the Billing Platform team at Grow Therapy, focusing on evolving a foundational billing system. The position involves designing scalable backend systems, writing high-quality code, conducting code reviews, driving architectural decisions, and proactively identifying system reliability risks. The ideal candidate has 6+ years of backend engineering experience, a systems thinking mindset, technical depth in backend languages and data modeling, and an execution-oriented approach.
Senior React Native Engineering Services
Company: Newsela
Location: Argentina,Brazil,Mexico,Colombia,Costa Rica,Chile
Posted Nov 14, 2025
The job posting is seeking a skilled Contract Sr Machine Learning Engineer based in Argentina, Brazil, Colombia, Chile, Costa Rica, or Mexico. The role focuses on developing machine learning algorithms, data analysis, and optimizing data pipelines. The ideal candidate should have strong expertise in machine learning, natural language processing, and experience with large-scale data systems. The job also involves building and maintaining a scalable iOS application using React Native, working closely with various teams, and ensuring app store compliance.
Named Enterprise Account Executive
Company: Databricks
Location: Italy
Posted Nov 14, 2025
Databricks is seeking a creative Enterprise Account Executive to join their team in Italy. The role involves driving growth, deepening engagement with strategic customer partnerships, and implementing big data and AI transformation goals. The ideal candidate will have experience selling SaaS solutions, working in Big Data or Cloud industries, and driving consumption-based engagement models.
Senior Automation Analyst - GTM Engineering
Company: HubSpot
Location: Ireland
Posted Nov 14, 2025
HubSpot's Sales Automation Team is seeking a Senior Automation Analyst to design, build, and scale AI-powered automations that improve GTM, increase rep productivity, accelerate pipeline velocity, and unlock new efficiency across the sales motion. The role bridges strategy and execution, requiring strategic thinking, hands-on building, collaboration, and clear communication. The ideal candidate has 3+ years of experience in SaaS automation, RevOps, or adjacent roles, proficiency in iPaaS tools, SQL, and coding, and experience with AI tooling and modern software development practices.