Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Data Engineer - ML Platform
Company: Reddit
Location: USA
Posted Nov 13, 2025
The Machine Learning Platform team at Reddit is a high-impact team that owns the infrastructure powering recommendations, content discovery, and user/content quantification. They are seeking a Senior Data Engineer to lead development of data pipelines and workflows for large-scale ML models, ensuring data is optimized for storage and use according to business and technical requirements.
Sr. Director - Growth Strategy
Company: iHerb
Location: USA
Posted Nov 13, 2025
iHerb is seeking a US market leader to establish a strong brand presence in the competitive yet rewarding US health and wellness market. The role requires a full-stack marketer with entrepreneurial spirit, cross-functional leadership skills, and deep experience in ecommerce growth and operations. The position offers a competitive pay scale and comprehensive benefits package.
Intermediate Site Reliability Engineer - Environment Automation
Company: GitLab
Location: EMEA
Posted Nov 13, 2025
The role of a Site Reliability Engineer at GitLab involves keeping user-facing services and production systems running smoothly by combining software engineering with infrastructure expertise. The ideal candidate should be comfortable debugging Go applications, designing scalable Terraform automation, and automating the lifecycle of many tenant environments. The role focuses on automating the provisioning, configuration, and management of GitLab environments using Terraform, Ansible, and Kubernetes.
Senior Product Manager
Company: MariaDB plc
Location: Romania
Posted Nov 13, 2025
MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a technical and customer-focused Product Manager to drive the strategy and execution for their distributed database engine, AI capabilities, and high-availability solutions. The role involves collaborating with engineering, open-source communities, and various stakeholders to contribute to the product roadmap and empower organizations to build resilient, high-performance applications.
Senior Software Engineer II, Backend - Customer Journey Product Line
Company: HubSpot
Location: UK
Posted Nov 13, 2025
The Customer Journey Product Line at HubSpot aims to reimagine the customer experience from first interaction to long-term success. The Global Search team, part of this product line, builds and operates backend systems that power discovery, navigation, and contextual recommendations across the platform. The role of Senior Backend Engineer involves designing, building, and maintaining scalable backend services to support global search and discovery experiences.
Marketing Data Assistant
Company: GrowthAssistant
Location: Remote
Posted Nov 13, 2025
GrowthAssistant is seeking a detail-oriented Marketing Data Assistant to support a US-based client in organizing and maintaining marketing performance data and dashboards. The role involves updating and maintaining dashboards in Google Sheets, pulling data from affiliate platforms, and ensuring accurate reporting. The ideal candidate should have excellent Google Sheets skills, strong attention to detail, and the ability to work independently in a fast-paced remote environment.
Licensed Child & Adolescent Therapist
Company: Fort Health
Location: USA
Posted Nov 13, 2025
Fort Health is a mental health company focused on improving access to care for children and adolescents. They partner with organizations like the Child Mind Institute to create a comprehensive support system. The company is hiring remote Licensed Child and Adolescent Therapists to join their clinical delivery team, offering a flexible schedule, competitive compensation, and opportunities for professional growth.
Senior Software Engineer - Full-stack - Growth Product
Company: Kraken
Location: USA
Posted Nov 13, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products, prioritize security, education, and client support, and operate as a fully remote company with a diverse global team.
Senior Product Manager
Company: MariaDB plc
Location: Serbia
Posted Nov 13, 2025
MariaDB is making a significant impact globally, powering everyday applications and serving major enterprises. The role involves leading product strategy for distributed databases and high-availability solutions, with opportunities to collaborate with open-source communities and cloud providers.
Licensed Child & Adolescent Therapist
Company: Fort Health
Location: USA
Posted Nov 13, 2025
Fort Health is a mental health company focused on improving access to care for children and adolescents. They partner with organizations like the Child Mind Institute to create a support system combining digital tools and virtual clinicians. The company is seeking remote Licensed Child and Adolescent Therapists to join their clinical delivery team, offering a flexible schedule, competitive compensation, and opportunities for professional growth.
Sr. Manager, Sales - PubSec
Company: Twilio
Location: USA
Posted Nov 13, 2025
The job posting is for a Senior Manager in Public Sector Sales at Twilio, focusing on growing the company's public sector business in North America. The role involves leading a sales team, developing account strategies, and collaborating with various teams to achieve revenue and social impact goals. The position requires extensive experience in strategic solution selling, public sector roles, and a consultative approach to sales.
Staff Machine Learning Engineer - ML Platform
Company: Reddit
Location: USA
Posted Nov 13, 2025
The Machine Learning Platform team at Reddit is a high-impact team that owns the infrastructure powering recommendations, content discovery, and user/content quantification. They are seeking a Staff ML Infrastructure Engineer to lead development of a platform for large-scale ML models, design end-to-end model lifecycle patterns, and optimize batch data processing and graph data structures.