Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Solutions Architect - Automotive
Company: Mapbox
Location: Japan
Posted Nov 13, 2025
Mapbox is a leading real-time location platform for businesses, offering tools for navigation, mapping, and location-aware applications. The company seeks a Solutions Architect in Japan to design and deliver solutions using Mapbox's platform, working closely with customers and internal teams. The role requires technical expertise, business acumen, and strong communication skills.
Producer - Star Trek Fleet Command
Company: Scopely
Location: USA
Posted Nov 13, 2025
Scopely is seeking a Producer to join their Star Trek Fleet Command team. The role involves facilitating multidisciplined pods, improving communication channels, and ensuring team efficiency. The ideal candidate should have 3+ years of production experience, excellent communication skills, and a solid understanding of Agile practices.
Global HEOR manager
Company: Abbott
Location: USA
Posted Nov 13, 2025
Abbott is a global healthcare leader that helps people live more fully at all stages of life. The company offers a portfolio of life-changing technologies in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott is looking for a Health Economics and Outcomes Research manager to support market access activities for the ADC portfolio and ensure strong brand uptake and growth worldwide.
Staff Software Engineer - Data Platform
Company: Visa
Location: Brazil
Posted Nov 13, 2025
Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. They joined Visa in 2024 and leverage Visa's solutions to help large banks, marketplaces, and fintech companies migrate from legacy systems to more advanced technology. Pismo's cloud-based platform enables firms to build and launch financial products rapidly while maintaining high security and availability standards.
Account Executive
Company: Harris
Location: USA
Posted Nov 13, 2025
The job posting is for an Account Executive role at Sidwell, focusing on selling GIS solutions and services to local government accounts in the US. The role involves developing new business leads, territory planning, and targeted marketing campaigns. The ideal candidate should have a strong understanding of Esri technology, local government workflows, and excellent communication and negotiation skills.
Lead Software Engineer - ICHRA
Company: Gravie
Location: USA
Posted Nov 13, 2025
Gravie is a company that aims to improve healthcare access through innovative consumer-centric health benefit solutions. They are seeking a Lead Software Engineer to lead the design, development, and delivery of product features and services for their customer and member web portals. The role involves driving engineering excellence, fostering a high-performing team culture, and providing technical leadership for key initiatives. Gravie offers a unique benefits package and is on a mission to reinvent health benefits for small and midsize businesses.
Quality Assurance (QA) Tester
Company: Guidehouse
Location: USA
Posted Nov 13, 2025
Guidehouse Quality Assurance Testers play a crucial role in ensuring software quality across client engagements. They collaborate with development and business teams, design and execute test plans, and apply automation testing techniques. The position requires a bachelor's degree, 3+ years of testing experience, and familiarity with Agile/Scrum environments. Guidehouse offers a comprehensive benefits package and opportunities for professional growth.
Senior Manager - Development Operations and Research
Company: Empower Project
Location: USA
Posted Nov 13, 2025
The Senior Development Operations Manager is a key role responsible for building and maintaining operational systems, processes, and tools to drive successful fundraising. The role involves overseeing donor cultivation, solicitation, and stewardship systems, managing gift processing and finance liaison tasks, ensuring data integrity and reporting, and collaborating cross-functionally. The position is fully remote with occasional travel and requires strong skills in research, data analysis, and project management.
CCaaS Architect - Bilingual French & English
Company: TTEC Digital
Location: Canada
Posted Nov 13, 2025
TTEC Digital seeks a CCaaS Architect to lead AI solutions, emphasizing employee growth and customer experience. The role involves technical leadership and collaboration, with a focus on innovation and diversity.
Software Engineer (Python) - Analytics Platform Team
Company: Canva
Location: Australia
Posted Nov 13, 2025
Canva is seeking a software engineer to join their Analytics Platform team and work on developing next-generation features, APIs, and tools to make data insights accessible and scalable. The role involves collaborating with cross-functional teams, driving continuous improvement of CI/CD pipelines, and championing engineering best practices. Canva offers a flexible work environment, equity packages, inclusive parental leave, and other benefits.
Global Head of Community - Pexels
Company: Canva
Location: UK
Posted Nov 13, 2025
The job description is for the Head of Community role at Pexels, a large stock image library. The role involves leading the global community strategy, building connections with creators, and collaborating across teams. The company offers a vibrant work environment, equity packages, and various benefits.
Workday Certified Reporting & Prism Analytics Senior Consultant
Company: Guidehouse
Location: USA
Posted Nov 13, 2025
This job posting describes a Workday Consulting role with responsibilities in reporting and analytics, requiring specific certifications and experience. It outlines the compensation range, benefits package, and company commitment to diversity. The text also includes equal opportunity statements and recruitment guidelines.