Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Software Engineer - Pricing & Availability
Company: Airbnb
Location: USA
Posted Nov 11, 2025
The text describes the role of a Senior Engineer in Pricing and Availability at Airbnb. The team focuses on quality, reliability, and simplifying the complexity of pricing and availability. The Senior Engineer will lead projects, build efficient backend components, and mentor team members. The role requires expertise in backend systems, strong communication skills, and a passion for efficiency and user experience.
Senior Software Engineer II, Backend - Intelligence Team
Company: HubSpot
Location: UK
Posted Nov 11, 2025
The text describes a Senior Software Engineer II position on HubSpot's Customer Journey Intelligence Backend team. The role involves designing and building scalable backend systems for personalized customer experiences, collaborating with AI, data, and product teams, and improving data integrations. The ideal candidate has strong backend engineering skills, experience with distributed systems and recommendation services, and a product mindset.
Senior Manager - Account Management
Company: Branch
Location: USA
Posted Nov 11, 2025
Branch is a fintech company on a mission to empower workers with financial freedom through accessible financial services and inclusive products. They value diversity, innovation, and collaboration, and are seeking a Senior Manager of Account Management to lead a team in managing client accounts, driving revenue growth, and delivering exceptional customer experiences.
Senior Product Marketing Manager
Company: Immersive
Location: UK
Posted Nov 11, 2025
Immersive Labs is a leading cyber resilience solution provider that helps organizations futureproof against cyber threats. They offer an immersive platform to simulate real-world threats, test skills, and measure performance. The company is growing rapidly, with over 300 employees globally and significant funding. They are hiring a Senior Product Marketing Manager to help build a new market category and drive sales and renewals.
Senior Full-Stack Developer
Company: Kodify
Location: Europe,Spain
Posted Nov 11, 2025
Kodify is a company with over 15 years of experience in producing world-class video content and managing high-traffic websites. They prioritize their employees' growth and wellbeing, offering a fully remote position with a flexible schedule. Kodify values innovation, clean code, and testing, and is looking for a Senior FullStack Developer with experience in React, Node.js, and NoSQL databases.
Senior Cloud Platform Engineer
Company: Mapbox
Location: Germany
Posted Nov 11, 2025
Mapbox is a leading realtime location platform that provides tools for navigation and location-aware businesses. The Cloud Platform team at Mapbox provides infrastructure and frameworks to power Mapbox services in AWS. They are seeking a Senior Cloud Platform Engineer to onboard AWS resources to a declarative gitops-based framework, maintain legacy cloud infrastructure, architect Kubernetes deployments, and lead migration of deployment pipelines.
Technical Manager - PX Platform
Company: Scopely
Location: Canada,Spain
Posted Nov 11, 2025
Scopely is seeking a Technical Manager for the PX Platform to join their ambitious AAA cross-platform game team remotely in Spain or Canada. The role involves building and operationalizing systems to power the global Player Experience organization, managing daily operations of PX systems, and collaborating with various teams to enhance service improvements and ensure compliance with data privacy standards.
IoT Security Consultant
Company: GuidePoint Security
Location: USA
Posted Nov 11, 2025
GuidePoint Security is seeking highly skilled IoT security professionals for upcoming projects. The company is growing and looking to hire a Senior IoT Security Consultant with expertise in securing IoT devices and environments. The role requires strong technical skills, the ability to foster client relationships, and a desire to continuously learn and improve.
Integration Engineer - QA
Company: Figma
Location: USA
Posted Nov 11, 2025
Figma is seeking an Integration Engineer QA to join their Business Systems team. The role involves ensuring the reliability, accuracy, and compliance of integrations between core business systems like NetSuite, Salesforce, Workday, and Snowflake. The candidate will own QA strategy and automation for critical financial workflows, collaborate with various teams, and contribute to building QA best practices.
Senior Accountant
Company: Mapbox
Location: Japan
Posted Nov 11, 2025
Mapbox is a leading real-time location platform for businesses, offering tools for navigation and location-aware applications. The company values high-performing, creative individuals and emphasizes diversity and inclusion. The job posting outlines responsibilities for an accounting role, including accounts payable, receivable, payroll, tax, and treasury management. Strong English and Japanese communication skills, accounting experience, and familiarity with NetSuite and HRIS software are required.
Senior Product Manager
Company: Immersive
Location: UK
Posted Nov 11, 2025
Immersive Labs is a leading cyber resilience solution provider that helps organizations futureproof against cyber threats. They are hiring a Senior Product Manager to own the Immersive One platform and drive its evolution. The role requires experience in enterprise or SaaS technology, cybersecurity, and product marketing. Immersive Labs offers a range of benefits and a supportive, inclusive work environment.
Google Ads & SEM Specialist
Company: GrowthAssistant
Location: Philippines
Posted Nov 11, 2025
This job posting seeks a Google Ads SEM Specialist for a growth marketing team, offering remote work, bonuses, and career development. Requirements include SEM experience and tools proficiency, with benefits like health insurance and paid time off.