Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Desktop Integrations Engineer
Company: Mozilla
Location: Canada,UK
Posted Nov 10, 2025
Mozilla seeks a Senior Software Engineer to enhance Firefox's OS integration, offering competitive benefits and a collaborative environment focused on improving the web for users. The role involves working on cross-functional teams, contributing to open-source projects, and driving innovation in browser technology while aligning with Mozilla's mission to build an open internet.
Channel Manager
Company: Zafran.io
Location: USA
Posted Nov 10, 2025
Zafran is a cybersecurity company on a mission to stop the exploitation of vulnerabilities everywhere. They are looking for a Channel Manager to grow their partner ecosystem across the Western US. The role involves building relationships with resellers, distributors, and MSPs, driving revenue growth, and collaborating with internal teams to ensure partner success.
Enterprise Account Executive
Company: Hightouch
Location: EMEA
Posted Nov 10, 2025
Hightouch is seeking a Strategic Account Executive with 4+ years of enterprise sales experience in martech and/or data infrastructure to join their Southern Europe team. The role involves expanding the company's presence in the region, building pipeline through strategic outbound and land-and-expand motions, and navigating complex multistakeholder enterprise deals. The ideal candidate should have strong discovery skills, the ability to build executive-level relationships, and excellent verbal and written communication skills in English. Fluency in Italian, Spanish, or French is a strong plus.
Customer Support Engineer
Company: Naviant
Location: Remote
Posted Nov 10, 2025
Naviant is seeking Customer Support Engineers with strong technical expertise, problem-solving skills, and a passion for outstanding customer service. The role involves troubleshooting software issues, delivering timely solutions, and building lasting relationships with customers. Naviant is a fully remote software services company that drives business efficiencies through intelligent automation and cutting-edge technology.
SaaS E-Commerce Customer Onboarding Specialist
Company: SureDone
Location: Remote
Posted Nov 10, 2025
The Onboarding Specialist role at SureDone is a remote position that involves helping new customers get started with the platform, guiding them through data integration, and ensuring they are well-trained on its features. The role combines project management, customer training, Excel work, support, and scripting in an integrated automation system. The ideal candidate should have meticulous planning, time management, and communication skills, along with experience in SaaS onboarding and eCommerce.
Senior Product Analyst
Company: JustAnswer
Location: Ukraine
Posted Nov 10, 2025
The role of an Analyst at JustAnswer involves driving business impact through high-quality insights and recommendations. The position requires collaborating with cross-functional teams, conducting data analysis, and communicating findings to senior leadership. The ideal candidate should have 3+ years of experience in ecommerce, customer experience, or products, proficiency in Excel, SQL, and data analysis tools, and strong communication skills.
Inside Sales Representative
Company: Loka, Inc
Location: North Macedonia,Latin America
Posted Nov 10, 2025
Loka's Inside Sales Representative role offers remote work, flexible hours, and benefits including extra days off, relocation programs, and professional development. The position supports sales leads and collaborates with innovative startups, emphasizing clear communication and global impact.
Senior B2B Growth Marketing Manager - Organic
Company: Canva
Location: USA
Posted Nov 10, 2025
Canva is seeking a Senior B2B Growth Marketer to lead their organic and community-led inbound strategy. The role involves owning the strategy and performance of Canva's B2B website, scaling community-led growth, building high-impact organic loops, and driving experimentation. The ideal candidate should have 10+ years of experience in organic growth programs, a strong grasp of foundational and emerging channels, and a passion for using data to elevate marketing performance.
Campaign Manager (German speaker)
Company: MGID
Location: Germany
Posted Nov 10, 2025
MGID is a rapidly growing digital advertising company that helps publishers monetize their audiences and brands maximize performance through AI-powered native display and video ads. The role involves managing digital advertising campaigns, collaborating with internal teams, providing strategic support to clients, and identifying upselling opportunities.
Customer Service Representative
Company: Dalstrong
Location: Remote
Posted Nov 10, 2025
Dalstrong is hiring a remote Customer Service Specialist to join their team. The role involves assisting customers with product inquiries and concerns, ensuring customer satisfaction, and turning around dissatisfied customers. The ideal candidate should be fluent in English, experienced in customer service, and knowledgeable in MS Office, Google Sheets, and project management tools.
Account Coordinator - Direct Mail (Political)
Company: MissionWired
Location: USA
Posted Nov 10, 2025
MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping them create fundraising strategies and campaigns. They have worked with various organizations and believe in diversity and inclusion. They are seeking a full-time Account Coordinator to assist in developing marketing and fundraising strategies for clients.
Customer Success Director (Staffing Vertical)
Company: First Advantage
Location: USA
Posted Nov 10, 2025
First Advantage is a company that values its employees and fosters an inclusive, diverse workforce. The company offers a rewarding career and is a leading provider of mission-critical background screening solutions to top brands. The Customer Success Director role involves growing revenue in strategic accounts through consultative sales and account management.