Strong Customer Service Skills Jobs

1,810,432 open positions · Updated daily

Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.

Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.

Senior Creative Designer

Company: GrowthAssistant

Location: Remote

Posted Nov 10, 2025

The job posting is for a Sr Creative Designer role with a well-known brand, offering a salary range of PHP 70,000-85,000 per month. The role involves designing social media ads, newsletter graphics, and PowerPoint presentations for a US-based client, as well as video editing and podcast editing. The ideal candidate should have 3+ years of experience partnering with US-based clients, be well-organized, and have an entrepreneurial mindset.

Senior/Staff Product Designer

Company: Kraken

Location: Remote

Posted Nov 10, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They are seeking a Senior Product Designer to shape the future of Kraken by creating intuitive and aesthetically excellent user experiences for their consumer-focused trading apps.

Senior Product Manager - AI

Company: Daxko

Location: Remote

Posted Nov 10, 2025

Daxko is a company that powers wellness and helps health and wellness facilities operate efficiently and engage members. They are seeking a Senior Product Manager for AI to lead the development of AI capabilities for YMCAs, JCCs, fitness centers, and studios. The role involves defining the vision, strategy, and roadmap for the AI platform, partnering with engineering teams, identifying high-value AI use cases, and measuring adoption and performance.

Vice President of Product Management

Company: Modern Health

Location: Remote

Posted Nov 10, 2025

The role is a high-visibility position in a fast-growing company, working closely with the leadership team to build strategic product lines. It requires strong leadership, communication, and stakeholder management skills to drive measurable outcomes and inspire high-performing teams.

VP - Brand and Communications

Company: Aidoc

Location: Remote

Posted Nov 10, 2025

Aidoc is a healthcare AI company that helps health systems deliver smarter and faster care. It has FDA-cleared AI solutions deployed across 150+ health systems globally. The company aims to transform patient outcomes through clinical AI and eliminate preventable care gaps. Aidoc is backed by major investors and has raised $370 million to date.

Client Relations Specialist

Company: UZ Marketing (US Company)

Location: Latin America

Posted Nov 10, 2025

This job posting promotes a remote bilingual sales agent position with a US company offering a great salary, bonuses, and paid training. The role requires fluency in Spanish and English, with full-time hours potentially including weekends. Applicants need reliable tech equipment and must be comfortable with performance monitoring. The opportunity emphasizes earning potential through hard work and includes PTO benefits.

Sales Manager

Company: Cloudbeds

Location: Remote

Posted Nov 10, 2025

The text describes a Sales Manager role at Cloudbeds, focusing on expanding the company's presence in the hospitality industry. The role involves identifying new business opportunities, building relationships with prospects, and showcasing Cloudbeds' SaaS solutions. The ideal candidate should have experience in selling technology solutions to the hotel or hospitality industry, a self-motivated and results-oriented mindset, and excellent communication and negotiation skills.

Senior Applied Machine Learning Engineer - Search & Recommendations

Company: Upwork

Location: Remote

Posted Nov 10, 2025

Upwork is a global work marketplace connecting businesses with skilled independent talent. It offers AI-powered solutions and facilitates over $25 billion in economic opportunity. The company seeks a Senior Applied Machine Learning Engineer to leverage advanced techniques for improving user experience and platform performance.

Customer Success Manager

Company: Aidoc

Location: Remote

Posted Nov 10, 2025

Aidoc is recruiting a Customer Success Manager in the Western United States. The role focuses on championing customer-centric solutions and outcomes, working closely with internal teams to understand customers, enhance value, and demonstrate impact. The position requires a strong understanding of customers' business objectives and the ability to articulate how Aidoc's AI enterprise solutions support strategic goals.

Software Engineer - Commerce Platform

Company: Twilio

Location: Remote

Posted Nov 10, 2025

This job posting highlights a Software Engineer role at Twilio's Commerce Platform Team, focusing on building scalable systems and transitioning to a next-generation architecture. Responsibilities include designing services, troubleshooting, and collaborating with teams. Qualifications emphasize experience with AWS, Java, and cloud technologies. The role offers remote work from Ireland with competitive benefits.

Senior AI/ML Data Engineer

Company: Hostaway

Location: Remote

Posted Nov 10, 2025

Hostaway is a SaaS scaleup transforming the vacation rental industry with innovative solutions and partnerships. They are seeking a Senior Data Engineer to build and maintain data pipelines, develop embeddings and RAG systems, and collaborate with product and platform teams. The role offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven culture.

English Voice-Over Production Specialist

Company: HoYoverse

Location: Remote

Posted Nov 10, 2025

The job posting outlines the responsibilities and requirements for a Studio Monitoring and Quality Control role at HoYoverse. The position involves overseeing voice acting content, managing recording audio quality, preparing scripts, collaborating with teams, and ensuring timely delivery of voice assets. It requires near-native proficiency in Chinese and English, experience in game development and localization, technical skills with audio middleware, and strong communication and teamwork abilities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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