Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Distinguished Software Engineer (Security)
Company: HubSpot
Location: USA
Posted Nov 10, 2025
HubSpot is seeking a Distinguished Software Engineer to define and build secure systems at scale. The role involves leveraging expertise to elevate the future of security, bridge gaps between teams, assess risks, and implement controls. The ideal candidate will have 15+ years of experience in software development and information security, with a focus on security architecture, risk assessment, and threat modeling. They will also drive the evolution of AI security strategy and mentor others.
AVP Sales
Company: Zafran.io
Location: Remote
Posted Nov 10, 2025
The Area Vice President of Sales East will drive hypergrowth customer acquisition and bookings through effective leadership of the regional sales organization. The role involves talent acquisition, team development, strategic partnership management, and ensuring consistent pipeline generation and revenue achievement. Zafran, the company behind the role, aims to stop the exploitation of vulnerabilities everywhere and is backed by Sequoia Capital and Cyberstarts.
SaaS Engineer - Productivity and Collaboration
Company: Dropbox
Location: Poland
Posted Nov 10, 2025
The role is for a SaaS Engineer to manage and optimize Dropbox's SaaS ecosystem. The ideal candidate has experience administering collaboration platforms like Google Workspace, Slack, Zoom, and Dropbox, along with strong scripting and automation skills. The responsibilities include administering SaaS platforms, evaluating new features, measuring adoption trends, identifying AI automation opportunities, troubleshooting incidents, and delivering documentation and training. The requirements include 5+ years of experience administering enterprise SaaS platforms, experience with automationscripting, familiarity with SaaS APIs and integrations, strong analytical skills, excellent troubleshooting and communication skills, and the ability to work independently and crossfunctionally. Preferred qualifications include certifications in Google Workspace or Slack administration, experience with SaaS adoption programs, familiarity with AI/ML-powered SaaS features, and a background in SaaS spend optimization and vendor management.
Senior Fullstack Engineer
Company: FAIRTIQ AG
Location: Remote
Posted Nov 10, 2025
FAIRTIQ seeks a Software Engineer to develop a scalable web service for account management, working in an agile environment with a focus on innovation and global expansion. The role offers growth opportunities and a dynamic international team.
Senior Software Engineer - Community Support Engineering(Multiple roles)
Company: Airbnb
Location: China
Posted Nov 10, 2025
Airbnb is hiring 2 Senior Software Engineers in China to join the Community Support Engineering team. The role involves developing and evolving CS engineering foundations, working cross-functionally, and leading project execution to enhance customer and agent experience. The ideal candidate should have 5+ years of industry experience, proficiency in programming languages, and experience in building large and scalable systems.
Platform Engineer
Company: Scene Health
Location: USA
Posted Nov 10, 2025
Scene Health is a company on a mission to solve medication nonadherence. They provide a platform of mobile and web-based applications used in the US and abroad. The company works with world-renowned clinicians and scientists to help patients facing significant health challenges. They are looking for a Platform Engineer to join their team and help establish a vision for DevOps, recommend and deploy changes to infrastructure, and help achieve higher levels of compliance certification.
Senior DevOps Engineer - AI & Data Infrastructure
Company: Goodnotes
Location: Asia,Singapore
Posted Nov 10, 2025
The AI team at Goodnotes is seeking a talented engineer to join their distributed team across Europe and Asia. The role involves building and maintaining infrastructure for running end-to-end AI technology, including large language models, math solvers, and handwriting recognition systems. The ideal candidate will have experience with lakehouse architecture, backend development, Linux and networking fundamentals, network and container security, AWS products, Kubernetes, distributed databases, and CICD pipelines.
Financial controller
Company: Dalstrong
Location: Remote
Posted Nov 10, 2025
Dalstrong is a fast-paced, high-growth international kitchen knife and cookware ecommerce company based in Canada with a fully remote team. They seek a Financial Controller with CPA certification, 7+ years of experience, and expertise in GAAP, ERP systems, and financial reporting. The role involves financial management, internal controls, and compliance with global accounting standards.
Product Manager - Data Analytics
Company: Massive Bio, Inc.
Location: Remote
Posted Nov 10, 2025
Massive Bio is a healthtech startup seeking a Product Manager to lead data analytics products and expand their portfolio. The role involves applying data mining techniques, overseeing usability testing, conducting market research, and developing AI algorithms. The ideal candidate has a background in software development, product management, and data analytics, with experience in healthcare data and AI algorithms.
Solutions Engineer
Company: Torchlight Analytics LLC
Location: Remote
Posted Nov 10, 2025
The Solutions Engineer role at Torchlight is a senior technical consultant responsible for partnering with the Account Team to solve complex customer business problems. The role involves architecting and demonstrating tailored solutions using Catalyst's API services and platform capabilities. Key responsibilities include pre-sales solutioning, technical enablement, designing custom demonstrations, architecting technical solutions, and providing post-sales implementation support. The role requires applied technical expertise, solution architecture skills, technical consulting, excellent communication, problem-solving, and collaboration abilities.
Android Engineer - App Analysis
Company: Data Theorem
Location: Remote
Posted Nov 10, 2025
Data Theorem is a cybersecurity company focused on creating a more secure world for data. They are searching for exceptional talent to grow and take ownership of projects. As an Android engineer, you will work on tools to analyze Android applications for security and privacy issues, collaborate with the security research team, and be part of a global engineering team.
Principal Customer Success Manager
Company: Aidoc
Location: Remote
Posted Nov 10, 2025
Aidoc is seeking a Principal Customer Success Manager to drive strategic partnerships and transform healthcare through AI. The role offers impactful collaboration with global health systems, career growth, and comprehensive benefits, reflecting the company's mission to improve patient outcomes with innovative technology.