Strong Customer Service Skills Jobs

1,810,432 open positions · Updated daily

Strong Customer Service roles thrive as companies pivot to AI‑assisted support and omnichannel engagement. Today’s demand is driven by the need to retain customers in high‑growth SaaS, e‑commerce, and fintech sectors, where every ticket can impact churn rates and revenue.

Within this category, you’ll find Customer Success Managers who monitor NPS and CSAT scores, Technical Support Specialists who resolve tier‑2 issues on Zendesk and Salesforce, CX Analysts who mine data from Intercom and Mixpanel, and Chatbot Ops Engineers who fine‑tune AI response models. Typical responsibilities include ticket triage, workflow automation, onboarding documentation, and cross‑functional collaboration with product teams.

Salary transparency is crucial for Strong Customer Service professionals because it levels the playing field in a field where experience, skill, and tool proficiency vary widely. Knowing the exact pay range for a role using specific platforms like Zendesk or Salesforce allows you to benchmark, negotiate, and pursue roles that match your expertise and career goals.

Lead – Data Engineer I

Company: Ollion

Location: Remote

Posted Nov 07, 2025

Ollion emphasizes innovation and independence, offering scalable solutions and a collaborative environment with competitive benefits. The company highlights its global team's ability to drive transformative change while prioritizing customer impact and flexible work arrangements.

Sr Software Engineer - Frontend

Company: Nurdsoft

Location: Remote

Posted Nov 07, 2025

The job description outlines the responsibilities and requirements for a Senior Software Engineer role. The position involves designing, developing, testing, and supporting frontend solutions in a fast-paced team environment. The ideal candidate should have extensive experience in software engineering, proficiency in languages like TypeScript, JavaScript, HTML5, and CSS, and familiarity with frameworks such as React, Svelte, and Angular. The role emphasizes collaboration, problem-solving, and staying updated with the latest technologies.

Content Producer

Company: Skyrocket Studios

Location: Remote

Posted Nov 07, 2025

The text outlines responsibilities and requirements for a production management role, including collaborating with directors, coordinating teams, planning productions, executing shoots, leading projects, participating in pitches, and staying informed on industry trends. Strong interpersonal skills, attention to detail, and commitment to meeting deadlines are emphasized.

Housing Senior Support Consultant

Company: NECSWS

Location: Remote

Posted Nov 07, 2025

NEC Software Solutions offers a positive work environment with competitive benefits, flexible hours, and opportunities to make an impact through innovative technology solutions. The job description highlights technical support roles with growth potential, emphasizing collaboration with public sector organizations and career development prospects.

Sales Representative

Company: Skrapp.io

Location: Worldwide

Posted Nov 07, 2025

Skrappio, a leading SaaS provider, is seeking an enthusiastic and results-driven Sales Representative to join their expanding team. The role involves prospecting, conducting sales presentations, building relationships, developing sales strategies, negotiating contracts, tracking sales metrics, gathering customer feedback, and staying updated with market trends. The ideal candidate should have proven sales experience, excellent communication skills, familiarity with CRM software, and a results-oriented mindset.

Strategic Deal Desk Manager

Company: Canva

Location: Remote

Posted Nov 07, 2025

Canva is seeking a Global Deal Desk professional to join their EMEA Sales team in London. The role involves shaping deal strategies, structuring complex deals, collaborating with cross-functional stakeholders, and driving continuous improvement in deal processes. The company offers a vibrant work environment, equity packages, inclusive parental leave, and a Vibe & Thrive allowance.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

Related Pages