Support And Enhance Jobs in New York City, NY

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Looking for Support And Enhance jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the New York City, NY area.

Lead AI Engineer (FM Hosting, LLM Inference)

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Lead Software Engineer

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Manufacturing Operator

Company: Chemelex

Location: Redwood City, CA

Posted Oct 02, 2025

Safety and compliance: follow all safety protocols and guidelines to ensure a safe working environment for yourself and your colleagues.

Senior Software Engineer, Full Stack

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Lead Software Engineer, Full Stack

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

CDL-A Dedicated Solo Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Jersey City, NJ

Posted Oct 02, 2025

3+ months of current CDL-A driving experience. Home Time: Most drivers get home weekly but you will be home at least every other weekend for 34-hour reset.

Principal Data Scientist, Consumer Identity Machine Learning

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

Hybrid Graphic Designer - Mon - Fri - 10am-6pm

Company: Williams Lea

Location: New York, NY

Posted Oct 02, 2025

Understand the restrictions and limitations of the design deliverables process and manage client expectations (where appropriate) through providing education in…

Principal Associate, Data Scientist - US Card (New To Credit Team)

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Master’s Degree in “STEM” field (Science, Technology, Engineering, or Mathematics) plus 3 years of industry experience in data science, or PhD in “STEM” field (…

Distinguished AI Engineer

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Sr. Manager Software Engineering, Full Stack

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Information Security Access Analyst

Company: Softinc

Location: New York, NY

Posted Oct 02, 2025

Access Management Analyst will work with customers to provision access using established processes, complete access certifications, manage customer feedback for…

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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