Support And Enhance Jobs in New York City, NY

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Looking for Support And Enhance jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the New York City, NY area.

Lead Software Engineer

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and…

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Head of Marketing

Company: NDK Cyber

Location: Brooklyn, NY

Posted Oct 02, 2025

Strong storyteller across technical and executive audiences. Scrappy, hands-on builder comfortable in zero-to-one environments.

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Lead Software Engineer, Back End

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

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Senior Data Scientist, Consumer Identity Machine Learning

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

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Lead Software Engineer (Python, AWS)

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

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Junior Designer

Company: Goodwin Procter LLP

Location: New York, NY

Posted Oct 02, 2025

Solid foundation in core design principles (ex: typography, color, layout, hierarchy); knowledge of print production and digital design best practices.

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Lead Machine Learning Engineer

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

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Senior Software Engineer, Back End (Python, AWS )

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

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Senior Software Engineer, Full Stack (AWS)

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

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AWS Cloud Engineer – AWS Lambda

Company: Resourceful Talent Group

Location: New York, NY

Posted Oct 02, 2025

Lead serverless-focused infrastructure design and development. Our client, an innovative and fast-growing SaaS company in the digital asset management industry,…

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Senior Manager, Software Engineering

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

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Anaplan Model Builder/Developer

Company: Technosphere, Inc.

Location: New York, NY

Posted Oct 02, 2025

Anaplan certification is a plus. Must work well in a team environment while being a resourceful, independent self-starter able to work effectively with minimal…

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Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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