Support And Enhance Jobs in New York City, NY

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Looking for Support And Enhance jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the New York City, NY area.

Senior Software Development Engineer - Rails ART19 - Shaping the Future of Podcast Technology

Company: Amazon.com Services LLC

Location: Culver City, CA

Posted May 14, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

Director, Data Science Platform | Data Science Platform

Company: Rockefeller University

Location: New York, NY

Posted May 16, 2025

Ph.D. or equivalent degree in data science, machine learning, artificial intelligence, computer science, electrical engineering, statistics or a related field.

Project Manager II

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted May 15, 2025

Develop and maintain detailed project plans, coordinate project resources, track milestones and deliverables, provide scope management and change control,…

Customer Service Representative - Bilingual Spanish

Company: Continuum Global Solutions

Location: Brooklyn, NY

Posted May 15, 2025

We are hiring *Spanish Bilingual Customer Service Representatives* for our office in Brooklyn, New York who will support incoming calls from New York City…

Multi-State Licensed Per Diem Pharmacist - Online (closed-door)

Company: Animus Veterinary Group

Location: Union City, CA

Posted May 15, 2025

Maintain accurate records of prescriptions, patient profiles, and pharmacy transactions using pharmacy software. No patient consultations are required.

Technical Architect Salesforce (Agentforce & Data Cloud)

Company: IBM

Location: New York, NY

Posted May 14, 2025

This position requires a blend of architectural vision, hands-on technical skill, and excellent communication abilities to articulate complex concepts to both…

Clinical Specialty Pharmacist Hybrid Work Schedule

Company: LeMed Specialty Pharmacy

Location: Bronx, NY

Posted May 15, 2025

Active Pharmacist license in good standing issued by the New York State Board. You will participate in the clinical and operational pharmacy workflow, managing…

Lead Software Engineer, DevOps

Company: Capital One

Location: New York, NY

Posted May 15, 2025

Utilize programming languages like Java, Python, SQL, Ruby and Go, Container Orchestration services including Docker and Kubernetes, CM tools including Ansible…

Machinist

Company: DEPT OF ENVIRONMENT PROTECTION

Location: New York, NY

Posted May 15, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Gen AI Engineer - Marquee - Associate - NYC - GBM Public

Company: Goldman Sachs

Location: New York, NY

Posted May 15, 2025

Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber…

Machinist's Helper

Company: DEPT OF ENVIRONMENT PROTECTION

Location: New York, NY

Posted May 15, 2025

In addition to field work, the Machinist’s Helpers will assist machinists in the machine shop to make parts needed for Infrastructure repairs.

NYS Teachers Students with Disabilities B-2 Certification (Full-Time)

Company: Positive Beginnings Inc.

Location: Queens, NY

Posted May 14, 2025

Attend teacher meetings, team meetings and staff developments as scheduled. Record and report on the student’s progress, and update goals quarterly.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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