Support And Enhance Jobs in Remote

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Looking for Support And Enhance jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the Remote area.

Program Director

Company: Bounteous

Location: Remote

Posted Feb 03, 2025

Bounteous, a leading digital transformation consultancy, is seeking a Program Director with extensive project management experience, particularly in Agile methodologies. The role involves leading diverse teams, managing project scope, budget, and timeline, and ensuring client satisfaction. The ideal candidate will have a strong understanding of digital development processes, technologies, and data privacy standards. They will also serve as a Scrum Master, facilitating Agile ceremonies, and managing project risks. The candidate should have excellent communication skills, the ability to resolve conflicts, and experience working in regulated environments. Bounteous values diversity and inclusion, and offers opportunities for continuous learning and career growth.

Head of Engineering

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Feb 03, 2025

Senior Product Marketing Manager, Customer Success

Company: Spring Health

Location: Remote

Posted Feb 03, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. The company aims to revolutionize mental healthcare by removing barriers and offering tailored solutions, including therapy, coaching, and medication. Spring Health has raised capital from prominent investors, reaching a valuation of $33 billion. The Senior Product Marketing Manager Customer Success role involves strategic alignment, messaging, cross-functional collaboration, market research, content development, and performance analysis to drive upsell and renewal goals.

Senior Actuarial Analyst

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

Actuarial Analyst

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

Senior Product Marketing Manager, Customer Experience and SpringWorks

Company: Spring Health

Location: Remote

Posted Feb 03, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. Their innovative platform has generated a net positive ROI for employers, and they've raised capital from prominent investors, reaching a valuation of $33 billion. The Senior Product Marketing Manager Customer Experience will play a crucial role in shaping and communicating the company's core messaging and positioning, collaborating with cross-functional teams and conducting market research to inform product positioning and go-to-market strategies.

IT Project Manager 2

Company: Enterprise Mobility

Location: St. Louis, MO / Remote

Posted Feb 03, 2025

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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