Support And Enhance Jobs in USA

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Looking for Support And Enhance jobs in USA? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the USA area.

Manager - Workforce Management

Company: Platform Science

Location: USA

Posted Dec 04, 2025

Platform Science is an open IoT platform founded in 2015 that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. The company values diversity, innovation, and empathy, and is looking for a Manager of Workforce Management to lead a team and drive strategic initiatives.

Alliances & Channels Sales Strategy & Operations Business Partner

Company: Stripe

Location: USA

Posted Dec 04, 2025

Stripe seeks an analytical lead to drive growth through strategic insights and operational efficiency, emphasizing collaboration and data-driven decisions.

Senior Analyst - Product Analysis, Data Science Infrastructure

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 05, 2025

The job description is for a Senior Analyst Product Analysis role in the USDS Earnix team at Liberty Mutual. The role involves designing and building major pricing programs in Earnix, collaborating with modeling, data, and technology teams, and ensuring accuracy of pricing and nonpricing outputs. The position requires a bachelor's degree, 3+ years of relevant experience, and proficiency in data query languages and tools.

Strategic CES Operations Manager

Company: Figma

Location: USA

Posted Dec 04, 2025

The role is a global position responsible for building operational infrastructure, insights, and governance for post-sale activities. The individual will partner with various teams to ensure operational excellence and consistent performance management worldwide. The role involves defining operational frameworks, establishing reporting and metrics frameworks, defining performance metrics, and acting as a strategic connector between different teams. The ideal candidate should have 8+ years of experience in sales, customer success, or post-sales operations, strong expertise in systems including Salesforce and BI tools, and a proven ability to define operational frameworks and scale teams.

Director of Machine Learning - Safety & Mods

Company: Reddit

Location: USA

Posted Dec 04, 2025

Reddit is seeking a Director of Machine Learning to lead safety initiatives with remote flexibility, focusing on AI-driven solutions for community protection and scalable ML systems. The role emphasizes innovation, ethical AI practices, and collaboration across teams to ensure a safe and positive user experience.

Customer Experience Team Lead

Company: Found

Location: USA

Posted Dec 04, 2025

Found is a company that provides tools and services for self-employed individuals, including a business bank account that automates taxes and expense tracking. The company is looking for a Customer Experience leader to manage a team of associates who support customers at every stage of their journey. The role involves coaching, supporting customers, growing the team, reviewing performance metrics, managing schedules, and partnering with product teams.

Account Executive, Mid-Market

Company: Muck Rack

Location: USA

Posted Dec 04, 2025

Muck Rack is seeking a confident and driven Account Executive to join their team and help win new business. The role involves serving as the primary point of contact for sales leads, achieving sales goals, responding to inbound demo requests, prospecting for opportunities, demoing Muck Rack at meetings and events, negotiating contracts, and closing deals. The ideal candidate should have at least 2 years of experience in SaaS sales or a PR role, full-cycle sales experience, proven ability to carry and exceed quotas, strong relationship-building skills, and familiarity with tools like Google Drive, Salesforce, Slack, LinkedIn Sales Navigator, Gongio CPQ, and Guru.

Customer Service Representative - Clinical

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 04, 2025

American Specialty Health Incorporated is seeking a Customer Service Representative to join their Customer Service Clinical department. The role involves answering calls from providers, members, and health plans to assist with various topics such as benefit information and problem resolution. The position is remote and requires a stable internet connection.

Enterprise Support Specialist - Spanish Speaking

Company: Figma

Location: USA

Posted Dec 04, 2025

The role of Enterprise Specialist on the Product Support team at Figma involves partnering with the Enterprise Support Manager to define and elevate the Enterprise Support function. The team will be responsible for crafting exceptional support experiences for Figma's top customers, working closely with Sales, Product, and Engineering teams. The ideal candidate should have 3+ years of experience in a technical SaaS support environment, proficiency in Spanish, and experience working with system administration for large end-user communities.

Senior Sales Manager

Company: Cendyn

Location: USA

Posted Dec 04, 2025

Cendyn is seeking a Senior Sales Manager for the Eastern Region who is results-driven, experienced in SaaS sales, highly organized, and passionate about the hotel industry. The role involves developing and executing a territory sales plan, identifying potential customers, cold calling, lead generation, analyzing market data, and building strong relationships with key stakeholders. The ideal candidate has a proven track record of sales performance, strong analytical and communication skills, and the ability to work in a fast-paced environment.

Global Corporate Sales Director

Company: Cendyn

Location: USA

Posted Dec 04, 2025

The Global Corporate Sales Director is responsible for driving sales and strategic growth of Cendyn's relationships with top global Corporate TMC and Consortia demand partners. The role focuses on building strong relationships, identifying new opportunities, and collaborating with internal teams to maximize revenue and customer success.

Sr. Analyst - CRM

Company: MyFitnessPal

Location: USA

Posted Dec 04, 2025

This job posting highlights a Sr Analyst role at MyFitnessPal focused on driving business growth through data analytics, product experimentation, and collaboration with cross-functional teams. The position emphasizes impactful work on user retention, data-driven decisionmaking, and contributing to the company's mission of promoting healthy habits. It also outlines competitive compensation and comprehensive employee benefits.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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