Support And Enhance Jobs in Washington DC

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Looking for Support And Enhance jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the Washington DC area.

Azure Consultant

Company: Planet Technologies

Location: Washington DC

Posted Feb 03, 2025

Planet Technologies, a leading Microsoft services provider to the public sector, is seeking a highly motivated Azure Consultant to join their growing team. The Azure Consultant will support impactful projects, scoping, assessing, planning, leading, designing, delivering, testing, and creating technical documentation for customer implementation projects. The role requires a deep understanding of cloud computing technologies, including Azure, O365, and Entra ID, with demonstrated hands-on experience in several domains. The ideal candidate will possess excellent communication skills, problem-solving abilities, and the capacity to navigate new or unknown technical areas. The position operates in a professional office environment, both onsite and remotely, and requires familiarity with standard office equipment and Microsoft Office Suite.

Applications Developer - Expert

Company:

Location: Washington, DC

Posted Feb 03, 2025

Assistant Nurse Manager (RN) - Med/Surg

Company:

Location: Washington, CT

Posted Feb 03, 2025

Senior Network Engineer

Company:

Location: Washington, DC

Posted Feb 03, 2025

Bioenvironmental Engineer

Company:

Location: Washington, UT

Posted Feb 03, 2025

Cloud Developer Mid TS/SCI REQUIRED

Company:

Location: Washington, DC

Posted Feb 03, 2025

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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