Support And Enhance Jobs in Washington DC

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Looking for Support And Enhance jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the Washington DC area.

ALM Actuary

Company: MassMutual

Location: Washington DC

Posted Feb 03, 2025

MassMutual is seeking a passionate and experienced actuary to join their Annuity ALM & Hedging team. The role involves owning all components of ALM for retail income annuities and institutional business, including business relationships, production, and ad-hoc analysis. The individual will also assist in cross-company initiatives and maintain ALM processes. The ideal candidate will have a Fellow of the Society of Actuaries (FSA) or Chartered Financial Analyst (CFA) designation, 7+ years of experience in actuarial business functions and risks, investments, ALM, or hedging, and proficiency in programming languages and actuarial software products. The role offers opportunities for continuous learning, mentorship, and networking within the organization.

Software Developer Sr. TS/SCI REQUIRED

Company:

Location: Washington, DC

Posted Feb 03, 2025

Help Desk Support Specialist

Company: Leidos

Location: Washington, DC

Posted Feb 03, 2025

Cloud Engineer- TS/SCI Required

Company:

Location: Washington, DC

Posted Feb 03, 2025

Information Security Consultant - Application Security Engineer

Company: MassMutual

Location: Washington DC

Posted Feb 03, 2025

MassMutual is seeking an experienced Application Security Engineer to join their dedicated team. The role involves driving security best practices, conducting in-depth security assessments, and collaborating with various teams to integrate security into the software development lifecycle. The ideal candidate should have a strong background in secure software development, knowledge of application security vulnerabilities, and experience with security tools. The company values collaboration, continuous learning, and innovation.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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