Support And Enhance Jobs in Washington DC

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Looking for Support And Enhance jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the Washington DC area.

Junior Scrum Master (TS/SCI)

Company: Maxar Technologies

Location: Washington DC

Posted Jan 28, 2025

Maxar Technologies is seeking a junior-level Scrum Master with strong technical writing skills. The role involves assisting in Agile ceremonies, organizing and documenting whiteboarding sessions, mentoring cross-functional teams, managing priorities, and conducting gap analysis. The ideal candidate should have a Bachelor's degree in a relevant field with 2 years of Agile project management experience, US citizenship, and active TSSCI with CI poly. Proficiency in JIRA, Confluence, and other agile tools is required. The base pay for this position in the Washington DC metropolitan area is $88,000 - $146,000 annually.

SEO Account Strategist

Company: BluShark Digital

Location: Washington DC

Posted Jan 28, 2025

BluShark Digital, a leading digital marketing agency based in Washington DC, is seeking an experienced SEO Account Strategist. The role involves collaborating with legal and medical clients, tailoring digital marketing strategies, and managing multiple client accounts. The agency offers a competitive salary, comprehensive benefits, and a dynamic work environment. BluShark Digital is committed to a respectful and inclusive work culture.

Federal Regional Sales Director - FSI (Remote, DMV)

Company: Dynatrace

Location: Washington DC

Posted Jan 28, 2025

The job posting is for a sales role at Dynatrace, a leader in unified observability and security. The role involves developing a sales team, cultivating a sustainable product sales pipeline, monitoring competitors, and creating GTM plans. The ideal candidate should have a minimum of 5 years of enterprise software sales experience, preferably with sales management experience. Dynatrace offers competitive compensation, unlimited personal time off, an employee stock purchase plan, and a reward system. The company works with major cloud providers and uses cutting-edge technologies. Over 50 of the Fortune 100 companies are current customers.

Human Resources Director

Company: BLN24

Location: Washington DC

Posted Jan 28, 2025

BLN24 is a rapidly growing management consulting firm supporting the US Federal Government. They are seeking an experienced Human Resources Director to lead and manage all HR functions, including benefits compliance, employee engagement, and performance management. The role offers a high-energy, flexible corporate environment with opportunities for professional and personal growth. BLN24 emphasizes a positive work culture, continuous improvement, and employee well-being, providing generous medical, dental, and vision plans. They value diversity and inclusion, offering equal opportunities and reasonable accommodations for all employees.

DevSecOps Engineer (Openshift/Kubernetes) - TS/SCI

Company: Maxar Technologies

Location: Washington DC

Posted Jan 28, 2025

Maxar Technologies is seeking a skilled DevSecOps Engineer with expertise in LINUX, OpenShift, or Kubernetes to lead the modernization of their existing system. The role involves administering, troubleshooting, and tuning deployments, standing up automated pipelines, and designing hybrid cloud strategies. The ideal candidate should have 8+ years of technical experience, 4 years in OpenShift/Kubernetes, and experience with open source and custom application deployments. The position requires US citizenship and an active TSSCI clearance. The salary range for this full-time onsite position in the Washington DC metropolitan area is $131,000 - $219,000 annually.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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