Support And Enhance Jobs in Washington DC

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Looking for Support And Enhance jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the Washington DC area.

Advisor Business Analyst - Modeling & Analytics (Open to Remote)

Company: Fannie Mae

Location: Washington DC

Posted Jan 28, 2025

Fannie Mae is seeking a business analyst for its Multi Family Credit Works application team. The role involves developing critical analytics software, interfacing with business users, and translating requirements into software requirements. The ideal candidate will have 6 years of experience in application development lifecycles, strong data analysis skills, and technical proficiency in Oracle stored procedures and advanced querying. A bachelor's degree in a relevant field is required, with an advanced degree preferred. The position offers opportunities for career growth and contributing to the future of the housing industry.

Senior Director - Head of Acquisition Risk and Portfolio Management (Open to Remote)

Company: Fannie Mae

Location: Washington DC

Posted Jan 28, 2025

Fannie Mae is seeking a Senior Director for Head of Acquisition Risk and Portfolio Management. The role involves leading risk monitoring, forecasting, and reviews for the organization, coordinating risk mitigation activities, and providing risk mitigation assistance to other groups. The ideal candidate will have 8-12 years of experience in risk management for a financial institution, a strong understanding of Single Family mortgage business and risk, and proficiency in Excel, PowerPoint, Tableau, SQL, and Python. The role offers opportunities for career growth, impact on the housing industry, and a flexible work environment.

User Terminal Program Manager - Third-Party Programs

Company: Telesat

Location: Washington DC

Posted Jan 28, 2025

Telesat, a leading global satellite operator, is seeking a UT Program Manager with experience in satellite user terminal technologies. The role involves managing third-party type approval programs, working with external vendors, and ensuring timely delivery of compliant solutions. The ideal candidate should have a Bachelor's degree in engineering, a minimum of 6 years of program management experience, and type approval experience. The position is based in Bethesda, MD, with occasional international travel.

VP, Commercial Strategy

Company: Compass Business Solutions, Inc.

Location: Washington DC

Posted Jan 28, 2025

The job posting is for a Vice President of Commercial Strategy position at a dynamic hotel company. The role involves developing and executing commercial strategies for a diverse hotel portfolio, optimizing revenue, managing sales departments, and overseeing PR, social media, and digital media strategies. The ideal candidate should have at least 10 years of hospitality industry experience, strong analytical skills, and excellent communication abilities. The company offers a competitive compensation package, including health insurance, paid time off, and a 401k with a company match.

Deals - Technology and Data Solutions Intern - Summer 2026 - Women's Consulting Experience

Company: PwC

Location: Washington DC

Posted Jan 28, 2025

PwC is offering a Deals Technology and Data Solutions Internship, inviting applications from female students pursuing a Bachelor's degree. The intern will support consulting solutions, participate in transaction services projects, and gain exposure to PwC's technology practices. The ideal candidate should have a learning mindset, strong analytical skills, and the ability to work in a fast-paced environment. Preferred majors include Management Information Systems, Data Analytics, Statistics, Computer Science, Software Engineering, Applied Mathematics, Computer Engineering, Business Analytics, Electrical Engineering, and Computer Science. The intern will support teams, conduct research, and contribute to the team's success. PwC is an equal opportunity employer, offering a competitive salary range and comprehensive benefits.

Senior Business Analyst - Modeling and Analytics (Open to Remote)

Company: Fannie Mae

Location: Washington DC

Posted Jan 28, 2025

Fannie Mae is seeking a Senior Business Analyst with 2 years of relevant experience for a role involving business analysis, writing requirements, and testing financial models. The role offers flexibility, opportunities for career growth, and the chance to impact the housing industry. The ideal candidate will have a degree in a relevant field, strong analytical skills, and experience in the financial services industry. Fannie Mae is an equal opportunity employer offering comprehensive benefits.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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