Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Telephonic Case Manager

Company: Sedgwick

Location: Remote

Posted Dec 16, 2025

Sedgwick promotes a caring culture, career growth, and work-life balance. They offer comprehensive benefits and a collaborative environment, making it an attractive workplace.

Behavior Technician

Company: RYZ Labs

Location: Orlando

Posted Dec 16, 2025

RYZ Labs is hiring a Behavioral Technician for a role involving working with children with autism and developmental delays. The position requires strong communication skills and experience in behavioral support. The company emphasizes growth, innovation, and customer focus, offering remote opportunities with a collaborative team environment.

Solution Engineer Inside Sales Support

Company: Illumio

Location: Remote

Posted Dec 16, 2025

Illumio promotes itself as a leader in ransomware containment and Zero Trust security solutions, emphasizing operational resilience and cyber resilience. The job posting highlights technical expertise, sales methodologies, and company benefits, portraying a confident and growth-oriented organizational culture.

Application Developer-Cloud FullStack

Company: IBM

Location: Pune, IN

Posted Dec 17, 2025

This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and the impact of working with advanced technologies. It highlights the role's focus on solving real-world challenges and leveraging IBM's technology platforms.

Software Engineer II Golang

Company: Stacklok

Location: Remote: Spain

Posted Dec 16, 2025

Stacklok's Toolhive platform enables secure AI integration for enterprises, trusted by Fortune 500 companies. The solution addresses security compliance while allowing scalable AI operations, with opportunities for software engineers to contribute to backend systems and open-source communities.

Lead Digital Media Planner Buyer

Company: Bluelight Consulting

Location: Granada

Posted Dec 16, 2025

Bluelight is a leading software consultancy focused on innovation and customer satisfaction, expanding with a mission to create cutting-edge applications and foster a collaborative work environment. They seek a media-savvy candidate proficient in digital advertising tools.

Commercial Property Claims Adjuster

Company: Reserv

Location: Remote

Posted Dec 16, 2025

Reserv, an insurtech company, seeks passionate adjusters to automate claims processes. They offer competitive salaries, benefits, and a dynamic work environment focused on innovation and customer satisfaction.

Senior Software Engineer

Company: Ninety

Location: Remote

Posted Dec 16, 2025

Ninety seeks a Senior Software Engineer to join a supportive team offering flexibility, comprehensive benefits, and growth opportunities. The role involves leading software development, mentoring, and ensuring system scalability within a mission-driven environment.

Commercial Account Representative

Company: Illumio

Location: Remote

Posted Dec 16, 2025

Illumio promotes its leadership in ransomware containment and Zero Trust segmentation solutions, highlighting job opportunities for Commercial Account Representatives. The text emphasizes cybersecurity innovation, team collaboration, and company values while outlining role responsibilities and qualifications.

Outlast

Company: Outlast

Location: Remote

Posted Dec 16, 2025

The text describes a job posting requiring applicants to include specific keywords and tags to demonstrate they read the post. It explains the purpose of a beta feature to filter spam applicants and how companies can use these keywords to identify human candidates.

Career

Company: Syngenta

Location: Not specified

Posted Dec 16, 2025

Syngenta offers a vital role in global food security. Applicants must mention 'SUSTAINABLE' and tag RMTYzLjUuOTQuMjI4 to show they read the post. This beta feature helps companies filter human applicants.

Senior Security Operations Analyst

Company: The Voleon Group

Location: Berkeley

Posted Dec 16, 2025

This job posting highlights a Senior Security Operations Analyst role with opportunities for growth, leadership in security operations, and remote/hybrid work options. It emphasizes contributing to a leading quantitative investment firm's security posture while requiring applicants to mention 'HEROIZE' and a specific tag to verify they read the post.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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