Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Enterprise Account Executive

Company: Level AI

Location: Remote

Posted Dec 16, 2025

Level AI seeks an Enterprise Account Executive to revolutionize customer sales experiences through AI innovation. The role involves strategic deals, building relationships, and leveraging cutting-edge technology. Compensation is market-leading with opportunities to shape sales processes and culture.

Java Software Engineer

Company: capital.com

Location: Remote

Posted Dec 16, 2025

This job posting highlights a leading trading platform seeking backend engineers with expertise in FinTech and blockchain. The role involves designing scalable systems, ensuring security, and contributing to a dynamic team. Competitive benefits include remote work options, performance bonuses, and career growth opportunities.

Senior Full Stack Engineer - Core UX

Company: Kalepa

Location: Europe

Posted Dec 16, 2025

This job offers a competitive salary, equity, and opportunities to work with a global team on impactful projects. It emphasizes growth, quality, and a premium user experience, with benefits like 20 days PTO and global offsites.

New Business Account Executive

Company: GitLab

Location: USA

Posted Dec 16, 2025

This job description highlights a high-impact role in GitLabs new business sales, emphasizing growth strategy, market expansion, and direct influence on company growth. The position requires strong B2B sales skills, prospecting expertise, and a startup mentality, with competitive compensation and a dynamic team environment.

Senior Svelte Software Engineer

Company: Array

Location: USA

Posted Dec 16, 2025

The text describes Array as a remote-first fintech company offering competitive pay, generous benefits, and opportunities for high-impact roles. It highlights a collaborative engineering culture, modern tools, and a focus on innovation in financial technology.

Account Executive

Company: Qualio

Location: Remote

Posted Dec 16, 2025

Qualio seeks an Account Executive to drive growth through consultative sales, offering competitive benefits and a mission to empower life science teams. The role involves building relationships, navigating sales cycles, and contributing to a diverse, inclusive team.

Events Marketing Manager

Company: Alpaca

Location: Remote - North America or South America

Posted Dec 16, 2025

Alpaca, a US-based broker-dealer, highlights its growth, global team, and commitment to financial inclusion. They seek passionate individuals for their Events Marketing Manager role, emphasizing community and innovation.

Client Support Specialist

Company: Clipboard Health

Location: Europe, Canada, South Africa, Philippines, Jamaica

Posted Dec 16, 2025

This job posting highlights a B2B Support Specialist role at Clipboard Health, emphasizing proactive customer support, cross-functional collaboration, and career growth opportunities in a fast-paced startup environment. It outlines responsibilities, qualifications, and benefits such as remote work flexibility and impactful customer interactions.

Senior Backend Engineer - Client integrations

Company: Kalepa

Location: Europe

Posted Dec 16, 2025

This job description highlights a software engineering role with competitive compensation, equity options, and benefits like PTO and remote work flexibility. It emphasizes collaboration with a global team and opportunities for growth, while outlining technical requirements and career development prospects.

Senior Full Stack Engineer - Core UX

Company: Kalepa

Location: USA

Posted Dec 16, 2025

This job posting highlights a senior software engineering role with a competitive salary range of $170K-$210K, offering equity options, global team collaboration, and benefits like 20 days of PTO. The position emphasizes iterative improvement, system design expertise, and working with cutting-edge technologies while contributing to a transformative global industry.

Senior Product Analyst

Company: Grafana Labs

Location: Spain

Posted Dec 16, 2025

This job posting describes a fully remote Senior Product Analyst role at Grafana Labs in Spain, focusing on analytics for documentation artifacts, collaboration with cross-functional teams, and measuring documentation effectiveness. It highlights competitive compensation and opportunities to work with tools like Grafana, BigQuery, and dbt.

Staff Backend Engineer - New Products

Company: Kalepa

Location: Europe

Posted Dec 16, 2025

This job posting highlights a high-impact software engineering role with competitive compensation, equity options, and opportunities to innovate in AI. The position emphasizes autonomy, rapid iteration, and working with a global team, while outlining specific technical requirements and benefits like PTO, reimbursement programs, and career growth potential.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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