Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Application Consultant-EAI

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

IBM Consulting offers career growth through client collaboration, hybrid cloud, and AI innovation, emphasizing technical expertise and problem-solving in a supportive environment.

Business Transformation Consultant-HR Reinvention

Company: IBM

Location: Multiple Cities

Posted Dec 16, 2025

This text describes a senior Business Transformation Consultant role at IBM Consulting, emphasizing global client collaboration, hybrid cloud/AI innovation, and career growth opportunities through strategic transformation programs and technology integration.

Data Engineer-Data Integration

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

This job description outlines a role in IBM Consulting's delivery centers focusing on optimizing Ab Initio graphs, collaborating with cross-functional teams, and ensuring efficient data processing for ETL processes. Responsibilities include design reviews, technical expertise, and implementing data quality practices.

OpenSearch Engineer

Company: IBM

Location: San Jose, US

Posted Dec 16, 2025

This role involves developing AI PaaS solutions and collaborating with teams to innovate. IBM offers growth opportunities and a focus on cutting-edge technology.

SAP ABAP HANA Developer

Company: IBM

Location: Multiple Cities

Posted Dec 16, 2025

This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, technical expertise in SAP HANA, and opportunities for skill development. It highlights responsibilities involving application development, optimization, and DevOps practices, while outlining required and preferred qualifications for the position.

Talent Acquisition Partner

Company: IBM

Location: Tokyo, JP

Posted Dec 16, 2025

IBM HR combines AI and human-centered design to enhance work experiences, streamline processes, and drive innovation through collaboration between hiring managers and recruiters, offering impactful career opportunities globally.

Package Consultant-Oracle Business Analytics Cloud

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

The text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and career growth. It outlines responsibilities, required skills in technology integration, and the importance of continuous learning. The role involves working with global clients and leveraging IBM's technology to drive impactful results.

Package Consultant-Oracle Business Analytics Cloud

Company: IBM

Location: BANGALORE, IN

Posted Dec 16, 2025

The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration, and innovation in hybrid cloud and AI solutions. It highlights growth opportunities, technical expertise, and the importance of skills like data migration and API integration for the role.

Site Reliability Engineer Intern

Company: IBM

Location: Multiple Cities

Posted Dec 16, 2025

IBM seeks Site Reliability Engineer Interns to contribute to scalable systems, collaborate on innovation, and solve complex challenges in tech. The role involves designing infrastructure, troubleshooting issues, and applying best practices for reliability.

Package Specialist-Oracle Business Analytics

Company: IBM

Location: Mumbai, IN

Posted Dec 16, 2025

This job description outlines a Consultant role at IBM Consulting, involving software development for hybridcloud and AI initiatives, with responsibilities spanning the software development lifecycle. Required qualifications include a bachelor's degree, experience with database migration, API integration, and continuous learning, along with preferred skills in risk management and quality assurance.

Global Talent Marketing Specialist

Company: IBM

Location: Multiple Cities

Posted Dec 16, 2025

This role combines traditional employer branding with innovative tactics to attract talent globally, requiring data-driven strategies, presentation skills, and expertise in the India market. It emphasizes problem-solving and cross-functional collaboration to enhance candidate experiences and support hiring initiatives.

Application Developer-Experience Fullstack

Company: IBM

Location: NO City, BR

Posted Dec 16, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients and technical expertise. It outlines responsibilities involving full-stack development, DevOps practices, and cloud technologies, along with required skills in languages like Golang, Python, and tools such as Kafka and Kubernetes.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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