Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Quote to Cash Professional-French

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 16, 2025

This role offers an exciting opportunity to join a collaborative global team focused on supporting sellers through presales activities, streamlining processes, and driving client success with strategic sales tactics.

Software Developer (IBM Verify Identity Access Digital Credentials)

Company: IBM

Location: Bundall, AU

Posted Dec 16, 2025

This job posting highlights opportunities to work on innovative digital identity solutions at IBM, emphasizing collaboration, secure technologies, and professional growth in a dynamic environment.

Machine Learning Engineer - IBM Client Innovation Center - H/F

Company: IBM

Location: Bois Colombes Cedex, FR

Posted Dec 16, 2025

This role involves collaborating with global clients to innovate in cloud and AI, offering career growth and technical expertise in cutting-edge technologies. Responsibilities include developing ML pipelines, ensuring compliance, and integrating models with cloud infrastructures. The position emphasizes innovation, teamwork, and professional development in a supportive environment.

Software Developer

Company: IBM

Location: Kochi, IN

Posted Dec 16, 2025

This job description outlines a software engineering role at IBM focusing on developing high-quality enterprise cloud solutions using React, Java, and Agile methodologies. The position emphasizes collaboration, technical expertise, and innovation in a continuous delivery environment with opportunities for professional growth.

Package Specialist-SAP HR Comp & Payroll

Company: IBM

Location: Kolkata, IN

Posted Dec 16, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth. It highlights working with global clients on hybrid cloud and AI projects, leveraging IBM technology, and fostering a culture of curiosity and empathy. The role requires SAP HR expertise and involves implementing compensation management solutions.

Proposal Specialist_TH_Proper conversion

Company: IBM

Location: Tokyo, JP

Posted Dec 16, 2025

This job description outlines a Japanese-speaking role in Japan focused on service contract processing for IBM's Expert Labs. Responsibilities include contract handling, process improvement, AI automation, and cross-team collaboration. Requirements emphasize Japanese/English proficiency, communication skills, and adaptability to business needs.

Assistente Administrativo Fiscal Pleno

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 16, 2025

The text describes a job role at IBM Consulting involving fiscal document validation, ERP system management, tax analysis, and collaboration with internal teams. It emphasizes career growth, technical expertise, and compliance with fiscal legislation while highlighting structured responsibilities and required qualifications.

Application Architect - Oracle Cloud

Company: IBM

Location: Multiple Cities

Posted Dec 16, 2025

This job description outlines a role as an Oracle Cloud EPM Architect, emphasizing collaboration with clients, project delivery excellence, solution innovation, and required technical expertise. It details responsibilities like guiding customers through Oracle functionality, leading project execution, and developing EPM solutions while highlighting qualifications and preferred experience.

AWS Cloud Full Stack Application Developer

Company: IBM

Location: London, GB

Posted Dec 16, 2025

IBM CIC offers diverse career opportunities with training, flexible work, and growth. They seek AWS Cloud Full Stack Developers for innovative projects with benefits like certifications, remote work, and career advancement.

Senior Sourcing Professional - Marketing Services

Company: IBM

Location: RESEARCH TRIANGLE PARK, US

Posted Dec 16, 2025

This job description outlines a strategic sourcing role requiring extensive experience in marketing services, leadership in category strategies, and expertise in negotiating complex contracts. The position emphasizes performance excellence, team leadership, and compliance with regulations, with preferred qualifications including advanced education and certifications.

Security Consultant - Accops

Company: IBM

Location: Mumbai, IN

Posted Dec 16, 2025

This job description outlines a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for long-term growth. The role requires technical expertise in IT infrastructure and problem-solving skills, with a focus on delivering impactful solutions through strategic partnerships and technology platforms.

Application Developer Intern - Cloud FullStack

Company: IBM

Location: Giza, EG

Posted Dec 16, 2025

IBM Consulting offers career opportunities focused on long-term client relationships, hybrid cloud, and AI solutions. The role involves fullstack development with MERN stack technologies, collaboration with experienced teams, and growth in a supportive environment. Required skills include Node.js, React, and teamwork with cross-functional teams.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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