Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Regional Sales Director

Company: Finite State

Location: Remote

Posted Dec 26, 2025

Finite State promotes a mission to secure the connected world through innovative cybersecurity solutions. The job description highlights a Regional Sales Manager role with responsibilities spanning business development, customer partnerships, and technical expertise. The company emphasizes core values like transparency, results, and innovation, offering benefits such as equity, learning stipends, and remote work flexibility.

Software Licensing SSA Student - Colombia

Company: IBM

Location: Bogota, CO

Posted Dec 27, 2025

IBM Software focuses on transforming client challenges into innovative solutions, emphasizing innovation, growth, and global impact. The role involves software licensing, compliance issue resolution, and data analysis tasks, requiring skills in MS Office and collaboration.

Technology Seller Leader

Company: IBM

Location: Minneapolis, US

Posted Dec 27, 2025

The role emphasizes selling complex IT solutions, collaboration, leadership, and career growth within IBM's Global Sales team, highlighting innovation, client impact, and professional development opportunities.

Application Developer - STUDENT CONVERSION

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 27, 2025

The text describes IBM Consulting roles emphasizing collaboration with clients, innovation in technology, career growth opportunities, and the impact of software development on hybrid cloud and AI solutions. It highlights a culture of curiosity, problem-solving, and strategic stakeholder engagement.

Recovery Analyst Underpayments

Company: Trend Health Partners

Location: Remote

Posted Dec 27, 2025

TREND Health Partners seeks an Underpayment Recovery Analyst to optimize client reimbursement through collaboration and detailed claim analysis. The role involves reviewing claims, managing payer follow-ups, and ensuring accurate reimbursements. The company offers competitive salaries, health insurance, and a collaborative work environment.

Hardware Developer

Company: IBM

Location: Austin, US

Posted Dec 27, 2025

IBM Research emphasizes innovation, growth, and impactful technological solutions. The role involves advancing hardware/software development, evaluating emerging technologies, and collaborating on interdisciplinary projects. Required skills include hardware expertise, programming languages, and a passion for technology, with a focus on real-world applications and continuous learning.

Staff Software Engineer Backend with Close 10 years of experience

Company: Outreach

Location: Hyderabad

Posted Dec 26, 2025

Outreach, an AI-driven sales platform, seeks experienced engineers to join their innovative team. The role involves developing scalable solutions with competitive benefits and a focus on diversity.

Manager, Technology Sales Leaders - HCLS

Company: IBM

Location: Multiple Cities

Posted Dec 27, 2025

This role involves leading technology sales teams, driving innovation, and fostering collaboration to solve complex business challenges while emphasizing growth, expertise, and impactful client relationships.

Application Developer-SAP ABAP HANA

Company: IBM

Location: Pune, IN

Posted Dec 27, 2025

This role involves collaborating with clients to develop software solutions, requiring a bachelor's degree and expertise in ABAP on HANA. It emphasizes innovation, stakeholder collaboration, and continuous learning through technical development and industry expertise.

Senior Operations Analyst

Company: IBM

Location: RESEARCH TRIANGLE PARK, US

Posted Dec 27, 2025

This job posting seeks a Senior Operations Analyst with expertise in business applications, data analysis, and cross-functional teamwork. Required skills include SOP management, financial tasks, and advanced Excel proficiency. Preferred experience includes SaaS environments and project management tools.

アーキテクト(製造領域)

Company: IBM

Location: Osaka, JP

Posted Dec 27, 2025

This role involves collaborating with global clients to drive innovation and manage projects using IBM's technologies, emphasizing career growth and creative problem-solving. The position requires expertise in manufacturing sectors and experience with IT solutions, while offering opportunities for professional development and technological advancement.

Entry Level Software Developer: 2026

Company: IBM

Location: Multiple Cities

Posted Dec 27, 2025

This job description outlines a Software Developer role involving real-world projects, collaboration with designers and developers, and use of modern web technologies. Responsibilities include Agile development, UI design, and working with APIs and cloud services. Requirements include HTML/CSS/JS proficiency, backend knowledge, and familiarity with tools like Git and cloud platforms.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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