Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Technical Support Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 26, 2025

The text promotes IBM Software careers, highlighting opportunities for growth, collaboration with global teams, and roles in technical support. It emphasizes customer satisfaction, problem-solving, and professional development within IBM's innovative environment.

Data Scientist-Artificial Intelligence

Company: IBM

Location: NO City, BR

Posted Dec 26, 2025

The text promotes IBM Consulting's career opportunities, emphasizing innovation, collaboration, and long-term growth. It highlights roles in hybrid cloud and AI, with a focus on impactful solutions and professional development.

Business Intelligence Analyst

Company: Teach For All

Location: Remote

Posted Dec 26, 2025

This job posting seeks a Business Intelligence Analyst to enhance data tools and support decision-making through data analysis, with a focus on educational impact and global collaboration. The role emphasizes strengthening data systems, creating dashboards, and fostering a data-driven culture across teams. The organization highlights competitive compensation, professional growth opportunities, and a mission to improve educational equity worldwide.

Technical Program Associate

Company: GiveDirectly

Location: London

Posted Dec 26, 2025

GiveDirectly aims to end extreme poverty by providing cash grants to the poorest, supported by research and recognized by major publications. The organization has raised over $1B, impacted 15 million people, and established itself as an innovative nonprofit with global operations across 21 countries.

Application Consultant-Edge & Network Cloud

Company: IBM

Location: BANGALORE, IN

Posted Dec 26, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for long-term career growth. It highlights required expertise in cloud technologies and networking, along with preferred qualifications like certifications and experience with IBM's offerings.

Staff Software Engineer Backend with Close 10 years of experience

Company: Outreach

Location: Hyderabad

Posted Dec 26, 2025

Outreach, an AI-driven revenue platform founded in 2014, offers innovative solutions for sales teams. The company seeks experienced software engineers to join their dynamic team, highlighting competitive benefits and a commitment to diversity. Job details emphasize technical leadership, scalable systems, and collaborative innovation.

Application Developer-Cloud FullStack

Company: IBM

Location: Hyderabad, IN

Posted Dec 26, 2025

This job description highlights a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for professional growth through strategic partnerships and technology integration.

Data Engineer-Data Integration

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 26, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth. It highlights working with global clients on hybrid cloud and AI projects, using advanced technologies to drive meaningful change. The role requires technical expertise in data integration and ETL processes, with a focus on delivering real results through innovative solutions.

Technical Program Associate

Company: GiveDirectly

Location: London

Posted Dec 26, 2025

GiveDirectly aims to end extreme poverty by providing cash grants to the poorest, with over $1B raised and global impact. Celebrated as innovative, it's reshaping international aid through evidence-based approaches.

Entry Level Software Developer New York - 2026

Company: IBM

Location: New York, US

Posted Dec 26, 2025

This job posting highlights IBM's opportunity for early-career software developers to grow in a collaborative Agile environment, work on impactful projects, and gain mentorship. It outlines requirements for programming skills, Agile experience, and preferred qualifications like cloud architectures and specific frameworks, emphasizing career development and real-world impact.

Application Developer-Open Source

Company: IBM

Location: Multiple Cities

Posted Dec 26, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration on hybrid cloud and AI projects, innovation, and professional growth. It highlights technical expertise, cross-functional teamwork, and the use of open-source technologies to deliver impactful solutions.

Business Analyst-ADM

Company: IBM

Location: Shanghai, CN

Posted Dec 26, 2025

IBM Consulting emphasizes career growth through collaborative innovation in cloud and AI, focusing on client solutions and long-term relationships with global partners.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

Related Pages