Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Promontory Associate Risk Regulatory and Compliance

Company: IBM

Location: SYDNEY, AU

Posted Dec 15, 2025

This job description outlines a role as an Associate Consultant at IBM Promontory Australia, focusing on risk management, regulatory compliance, and client engagement. The position requires expertise in financial services, data analytics, and regulatory frameworks, with responsibilities including project management, client interaction, and delivering analytical insights.

Senior Consultant SAP RTR Fixed Assets

Company: IBM

Location: No City, US

Posted Dec 15, 2025

This job description highlights a career in IBM Consulting focused on SAP RTR GL Analyst roles, emphasizing collaboration with clients, hybrid cloud/AI innovation, and financial reporting expertise. Responsibilities include configuring SAP systems, ensuring data accuracy, and working with cross-functional teams. The role offers global opportunities and strategic technology platform integration.

Package Consultant-Oracle Finance Cloud

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This text describes a career opportunity at IBM Consulting emphasizing long-term client relationships, collaboration, and innovation in hybrid cloud and AI solutions. It outlines role responsibilities, required technical expertise in Oracle applications, and career development focus.

Package Specialist-SAP SCM MM

Company: IBM

Location: Hyderabad, IN

Posted Dec 15, 2025

The text describes a career in IBM Consulting focused on collaborative client work, innovation in hybrid cloud and AI, and professional growth opportunities. It highlights technical expertise in SAP implementations, project leadership, and a supportive culture emphasizing skill development and long-term career advancement.

SAP Project Manager

Company: IBM

Location: Jakarta, ID

Posted Dec 15, 2025

This job description outlines the role of an SAP Project Manager, emphasizing leadership in SAP implementations, lifecycle management, and requirements for extensive experience, PMP certification, and expertise in large-scale business transformations.

EWM Consultant

Company: IBM

Location: Buffalo, US

Posted Dec 15, 2025

This job description highlights a career in IBM Consulting focused on delivering high-quality SAP solutions, leading teams, and leveraging advanced technologies like AI and cloud platforms. It emphasizes collaboration, growth opportunities, and strategic leadership in a global environment.

AP Service Desk Analyst

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 15, 2025

IBM Consulting offers a role focused on digital transformation and client collaboration, with responsibilities in accounts payable support and a culture emphasizing innovation and professional growth.

IBM Client Financing Business Support Operations Professional - France

Company: IBM

Location: BUDAPEST, HU

Posted Dec 15, 2025

This job description outlines the role of an End-to-End Lease Specialist, emphasizing responsibilities such as managing lease lifecycle processes, ensuring customer satisfaction, maintaining compliance, and fostering team collaboration. It also lists required qualifications and skills for the position.

Software Developer - Dev / QA

Company: IBM

Location: Pune, IN

Posted Dec 15, 2025

This text describes a software engineer role focusing on API development, microservices architecture, testing automation, and cloud-native solutions. It outlines technical requirements, preferred qualifications, and collaboration expectations in an Agile environment.

Application Developer-Cloud FullStack

Company: IBM

Location: Pune, IN

Posted Dec 15, 2025

This role involves collaborating with clients on hybrid cloud and AI projects, working in innovation centers, and developing features with stakeholders. Required skills include Java, Springboot, and Angular.

Tester (HS)

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

IBM CIC offers extensive career growth opportunities, training programs, and a supportive work environment, emphasizing innovation and professional development through diverse projects and global client engagement.

IBM Power Security Product Manager

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

IBM promotes itself as a global tech leader offering innovative opportunities. The Product Manager role focuses on cybersecurity strategy, requiring expertise in security offerings and client collaboration.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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