Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Pricing & Packaging

Company: IBM

Location: Multiple Cities

Posted Dec 10, 2025

The text describes a job opportunity for a Product Operations professional at IBM focused on pricing and packaging strategies for Data & AI products. It outlines responsibilities including competitive analysis, pricing model optimization, collaboration with cross-functional teams, and documentation. The role emphasizes analytical skills, attention to detail, and experience in technology-driven commercial strategy.

Senior Learning Facilitator: Faculty Shared Services

Company: IBM

Location: Heredia, CR

Posted Dec 10, 2025

This job posting outlines a faculty position for delivering IBM Consulting Partner & Professional Development education programs globally. The role requires experience in consulting, facilitation, and coaching skills, along with a two-year commitment. Qualifications include a bachelor's degree, training expertise, and teamwork abilities in a remote environment.

Intern 2026: Applied Quantum Science - Quantum Algorithms for Dynamical Systems

Company: IBM

Location: Dublin, IE

Posted Dec 10, 2025

This text describes a research role at IBM focusing on quantum algorithms, benchmarking classical methods, and developing quantum computing capabilities. It highlights innovation, problem-solving, and opportunities in cutting-edge technology with a strong emphasis on technical expertise and collaboration.

Application Developer-SAP ABAP HANA

Company: IBM

Location: Kolkata, IN

Posted Dec 10, 2025

This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP technologies, and requirements for education and experience in application development and industry-specific knowledge.

Operations Buyer

Company: IBM

Location: BANGALORE, IN

Posted Dec 10, 2025

This job description outlines an Operations Buyer role at IBM with responsibilities including procurement operations, vendor management, and client collaboration. It emphasizes opportunities to lead in technology innovation, solve complex problems, and utilize procurement skills. The position requires 13+ years of experience, strong communication abilities, and ERP tool proficiency.

Software Engineer

Company: IBM

Location: BUDAPEST, HU

Posted Dec 10, 2025

IBM Cloudant's Integrations Team develops SDKs and libraries for connecting applications to Cloudant, using various languages and APIs. They seek talented engineers to contribute to tools that simplify Cloudant usage, with opportunities in Go, Java, Node.js, Python, and more.

Consultor(a) SAP SD

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 10, 2025

This role involves working with clients on SAP SD processes, emphasizing career growth and technical expertise in hybrid cloud and AI initiatives. The position highlights collaboration with global clients, innovation in technology adoption, and professional development opportunities within IBM's ecosystem.

Package Consultant-SAP BTM

Company: IBM

Location: BANGALORE, IN

Posted Dec 10, 2025

This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on process mining, ETL data handling, and collaboration with technical/business teams. It requires expertise in tools like Signavio Process Intelligence, SQL, and data transformation, along with analytical and communication skills.

Data Engineer-Data Warehouse

Company: IBM

Location: Kochi, IN

Posted Dec 10, 2025

This job description outlines the role of a Data Engineer at IBM, focusing on data analysis, system design, and collaboration with cross-functional teams. It highlights required technical skills in tools like DBT, ETL, and programming languages, as well as preferred experience with cloud platforms and data integration technologies.

Quality Engineer-Data

Company: IBM

Location: New Delhi, IN

Posted Dec 10, 2025

This role involves working in IBM Consulting Delivery Centers to provide technical expertise to public and private sector clients. Responsibilities include teamwork, training in technical topics, and communication skills. Requirements include a bachelor's degree, SQL proficiency, Azure Databricks experience, and strong stakeholder management.

P-TECH Winter Internship 2026

Company: IBM

Location: Seoul, KR

Posted Dec 10, 2025

This text promotes IBM's internship program emphasizing innovation, collaboration, and professional development opportunities for PTECH students in Korea. It highlights the chance to work on impactful projects, gain technical skills, and experience IBM's culture while preparing for future careers.

Curador Júnior

Company: IBM

Location: NO City, BR

Posted Dec 10, 2025

This job description outlines a role focused on developing and maintaining virtual assistants through platforms like IBM Watsonx Assistant and Dialogflow. Responsibilities include analyzing conversations, gathering requirements, modeling intents, testing flows, and collaborating on documentation. Required skills involve Python, Git, and familiarity with NLP and AI technologies.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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