Support And Enhance Jobs

1,889,257 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Partner Solutions Engineer

Company: Vercel

Location: USA

Posted Dec 09, 2025

This job description outlines a Senior Partner Solutions Engineer role at Vercel, focusing on technical engagements with partners, growth opportunities, and benefits like competitive compensation and flexible work arrangements.

Senior Product Manager - Goodnotes for Desktop

Company: Goodnotes

Location: Europe

Posted Dec 09, 2025

The job posting highlights a Senior Product Manager role focused on enhancing desktop experiences for Goodnotes, requiring expertise in productivity apps, cross-platform development, and user-centered design. The interview process includes meetings with leadership and a hands-on assessment.

Government Relations Executive Northeast Midwest Mid Atlantic

Company: Cartwheel

Location: Remote

Posted Dec 09, 2025

Cartwheel is expanding its mental health services for K12 schools, aiming to improve student well-being through early intervention, family engagement, and affordable care. The company seeks passionate individuals to join their mission of helping students thrive.

Cobalt Core Pentester

Company: Cobalt

Location: USA

Posted Dec 09, 2025

The Cobalt Core seeks skilled pentesters to join a collaborative community focused on security research and vulnerability assessments. The role involves manual penetration testing, teamwork, and contributing to secure software development. Applicants must reside in the USA and demonstrate expertise through certifications and technical assessments.

Account Executive, Mid-Market

Company: Figma

Location: USA

Posted Dec 09, 2025

Figma seeks an Account Executive MidMarket to drive sales, build relationships, and grow their career. The role offers opportunities for professional development, networking, and a competitive compensation package.

Video Content Creator

Company: Cloudbeds

Location: Canada,Ireland,Portugal,Spain,UK

Posted Dec 09, 2025

Cloudbeds seeks a video creator to produce engaging content across platforms, manage social media, and experiment with new formats to enhance hotel tech outreach. The role requires storytelling, strategic thinking, and technical skills to develop high-quality videos and podcasts that drive action and growth.

Growth Account Executive

Company: Webflow

Location: USA

Posted Dec 09, 2025

Webflow is seeking a Growth Account Executive to expand their presence through sales and customer relationships. The role involves building pipelines, maintaining stakeholder relationships, and aligning with cross-functional teams. The company emphasizes innovation, inclusivity, and competitive benefits while promoting a remote-first culture with opportunities for growth and equity.

Business Systems Analyst - Finance (AR Automation)

Company: HubSpot

Location: USA

Posted Dec 09, 2025

This job description outlines a Business Systems Analyst role at HubSpot focused on implementing and owning an AR automation platform. The position requires technical expertise in systems configuration, integration, and optimization, along with collaboration across finance, product, and engineering teams. Key responsibilities include system implementation, workflow automation, data analysis, and continuous improvement of AR processes.

Campaign Manager

Company: Buildout

Location: USA

Posted Dec 09, 2025

Buildout is a CRE software company empowering brokers with tools to maximize deal efforts and transform the industry. They seek a autonomous Campaign Manager to drive MQL growth through multichannel marketing, content creation, and analytics. The role offers competitive compensation, remote flexibility, and a supportive team environment with impactful benefits.

Engineering Manager (B2B)

Company: Sprout Social

Location: Poland

Posted Dec 09, 2025

Sprout Social seeks an Engineering Manager to lead a collaborative team, solve complex problems, and contribute to impactful projects. The role offers growth opportunities, competitive compensation, and a supportive work environment.

Senior Software Engineer Backend (Node/Nest)

Company: Trafilea

Location: Argentina,Brazil,Costa Rica,Mexico,Chile

Posted Dec 09, 2025

Trafilea is a tech platform driving AI-powered brand growth with global reach. They offer innovative solutions and competitive roles for experienced developers.

IAM/IGA Technical Account Manager

Company: Saviynt

Location: Canada

Posted Dec 09, 2025

Saviynt provides identity management solutions, aiding organizations in AI adoption with secure, efficient services. They offer competitive benefits and a positive work environment, emphasizing growth and innovation.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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