Support And Enhance Jobs

1,889,257 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Staff Backend Engineer

Company: Kalepa

Location: Europe

Posted Dec 09, 2025

This job posting seeks experienced software engineers with expertise in Python, AWS, and distributed systems. It highlights competitive compensation, equity options, and benefits like PTO and stipends, while emphasizing collaboration with a global team and opportunities to work on impactful projects.

Hematology Oncology Account Manager

Company: Massive Bio, Inc.

Location: Greece

Posted Dec 09, 2025

Massive Bio seeks a Hematology-Oncology Account Manager in Greece to expand their clinical trial enrollment services. The role involves building physician networks, conducting outreach, and maintaining relationships with healthcare professionals. Candidates must have sales experience in pharma, a strong professional network, and fluency in English and the local language.

Senior Software Engineer in Test (mobile)

Company: InPost

Location: Poland

Posted Dec 09, 2025

InPost is a leading European delivery company with a strong market presence and a job offering automation testing roles with good benefits and remote work options.

Account Executive

Company: Regask

Location: Canada

Posted Dec 09, 2025

RegASK is an AI-driven regulatory solution enabling intelligent workflow orchestration and compliance across industries. The company seeks an Account Executive with sales experience in Life Sciences/Consumer Products to drive growth, offering flexible work arrangements and opportunities to work on innovative SaaS solutions. The role involves business development, client acquisition, and cross-functional collaboration with global teams.

M&A Sourcing Consultant

Company: Talus Holdings

Location: USA

Posted Dec 09, 2025

The text describes a part-time remote Sourcing Consultant role at Talus Group, focusing on identifying acquisition targets through market research, networking, and outreach. The position involves collaboration with corporate development teams, managing deal pipelines, and supporting strategic growth initiatives.

Team Lead, .Net Software Developer

Company: Blackbaud

Location: India

Posted Dec 09, 2025

This job description outlines the responsibilities and requirements for a Success Engineering Team Lead role, emphasizing team leadership, technical expertise, and collaboration across departments. It highlights the importance of fostering an inclusive work environment and aligns with the company's commitment to equal opportunity and flexible work arrangements.

Lead Criminal Data Analyst

Company: First Advantage

Location: USA

Posted Dec 09, 2025

First Advantage seeks a Lead Criminal Data Analyst to drive data-driven decisions, with a focus on innovation and collaboration. The role offers competitive compensation, remote work, and career growth opportunities within a supportive, inclusive environment.

Sr Manager, Marketing Analytics - Breakout Prop

Company: Kraken

Location: USA

Posted Dec 09, 2025

Kraken promotes crypto innovation with a global team, offering a Senior Marketing Analytics role focused on data infrastructure, analytics, and growth strategies, emphasizing security and education.

Surety Home Office Executive Underwriter

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 09, 2025

Liberty Mutual Surety emphasizes community dedication, offers comprehensive benefits, and values diversity. The role involves underwriting, collaboration, and professional growth within a supportive environment.

Talent Acquisition Partner

Company: Canva

Location: China

Posted Dec 09, 2025

The job description outlines a Talent Acquisition Partner role in the CJKI region, focusing on China. Responsibilities include end-to-end hiring, candidate experience, and collaboration with global partners. Qualifications require tech experience, China market knowledge, and bilingual skills.

Director - Social & Content

Company: Kraken

Location: USA

Posted Dec 09, 2025

Kraken promotes its mission to accelerate crypto adoption, highlights a global team of experts, and emphasizes innovation in crypto products and security. The job posting seeks a strategic leader to shape social media strategy while celebrating diversity and inclusion.

Senior Analyst - Advanced Analytics, Small Commercial

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 09, 2025

This job description highlights a Senior Analyst role at Liberty Mutual, focusing on underwriting tools and strategic decisions. The position offers growth opportunities and contributes to the company's goals, with competitive benefits and an inclusive work environment.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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