Support And Enhance Jobs

1,889,334 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

TRIRIGA Application Developer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves developing TRIRIGA applications for clients, requiring experience in TRIRIGA implementation and technical skills in Java/HTML. Educational background and specific expertise in facilities management or IT are preferred.

Content Management System Developer

Company: IBM

Location: Bucharest, RO

Posted Dec 09, 2025

This text describes a CMS developer role at IBM Consulting, emphasizing collaboration with global clients, hybrid cloud and AI innovation, and responsibilities involving CMS development, website implementation, and technical expertise in tools like Strapi. It highlights opportunities to make meaningful impact through strategic partnerships and technology platforms.

Senior OCP Consultant

Company: IBM

Location: Krakow, PL

Posted Dec 09, 2025

The role offers career growth in a collaborative IBM environment, focusing on cloud technologies and client solutions with a positive impact.

IBM Cloud Backend Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights opportunities for growth and innovation in IBM's Infrastructure team, focusing on cloud-native solutions and agile development. The role emphasizes collaboration, technical expertise, and contributing to transformative technologies.

Senior Consultant - SAP S/4HANA SCM EAM / APM (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves consulting on SAP S4HANA solutions, requiring a bachelor's degree, 3+ years of SAP experience, and fluency in English and German. The position emphasizes technical expertise, project management, and collaboration with clients across public and private sectors.

Experience Fullstack Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, career growth, and technical expertise. It outlines responsibilities, required skills, and preferred qualifications for a Software Developer role with opportunities for impactful work and professional development.

Developer Intern 2026 - (Baton Rouge, LA)

Company: IBM

Location: BATON ROUGE, US

Posted Dec 09, 2025

This text promotes an IBM Consulting internship offering career growth, collaboration with global clients, technical skill development, and opportunities to work on innovative projects. It emphasizes a supportive culture, mentorship, and exposure to cutting-edge technologies while outlining requirements and work expectations.

GCG Technology Expert Labs Solution Architect

Company: IBM

Location: Beijing, CN

Posted Dec 09, 2025

The text highlights career opportunities at IBM Technology Expert Labs, emphasizing collaborative culture, professional growth, and impactful work. It describes the role of a Solution Architect, required expertise in Data and AI technologies, and the benefits of contributing to world-class solutions.

Application Developer-Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The role involves collaborating with clients on hybrid cloud and AI solutions, requiring Java expertise and microservices development skills. It emphasizes long-term client relationships and innovation through strategic technology platforms.

Entry Level Software Developer Austin: 2026

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

IBM's entry-level software developer role offers mentorship, collaboration, and opportunities to build impactful applications, fostering growth in a supportive environment.

Cloud Data Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The Cloud Data Engineer role involves designing and optimizing data pipelines on GCP, collaborating with cross-functional teams, and ensuring data quality. Required skills include SQL, Python, Jenkins, and cloud technologies like BigQuery and Cloud Storage.

SAP ABAP HANA and Fiori Developer

Company: IBM

Location: Bucharest, RO

Posted Dec 09, 2025

This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, technical expertise in SAP technologies, and opportunities for professional growth across various industries and disciplines.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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