Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

2026 Intern – IBM Product Marketing (Austin, TX)

Company: IBM

Location: Austin, US

Posted Dec 18, 2025

This internship at IBM offers opportunities to work on innovative projects in hybrid cloud and AI, with a focus on collaboration, creativity, and impactful marketing strategies. The role includes mentorship, leadership exposure, and a chance to showcase work to senior leaders.

SAP HANA CONSULTANT FIN FI- Group Reporting

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, implementation of SAP solutions, and opportunities for skill development. It highlights responsibilities such as configuring SAP HANA and FI systems, delivering high-quality results, and working with industry expertise.

People Coordinator

Company: IBM

Location: Pune, IN

Posted Dec 18, 2025

This job description outlines the role of a People Coordinator supporting global HR functions and AI automation initiatives. The position requires 2+ years of HR operations experience, strong analytical skills, and proficiency with HR systems. Responsibilities include providing end-to-end HR support, managing HR tickets, and collaborating with vendors. Preferred qualifications include experience with AI tools and digital HR platforms.

Network Engineer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 18, 2025

IBM Consulting offers roles in cloud and AI innovation, emphasizing collaboration, technical expertise, and career growth through global client partnerships and continuous learning.

Systems Ops Administrator

Company: Twilio

Location: Remote

Posted Dec 18, 2025

This job posting seeks a Salesforce Administrator with 3+ years of experience to support operational and technical Salesforce needs across North America and Latin America. The role involves managing user setups, case management, automation, and integration with ERP systems, with remote work options and travel requirements. Benefits include competitive pay, generous time off, and opportunities for professional growth.

Analista de crédito junior

Company: IBM

Location: Bogota, CO

Posted Dec 18, 2025

The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration, and innovative solutions. It outlines responsibilities in credit management, including document processing, compliance, and customer support, while highlighting required skills and growth opportunities in a dynamic financial environment.

Consultant technico-fonctionnel - IBM CIC- H/F

Company: IBM

Location: Bois Colombes Cedex, FR

Posted Dec 18, 2025

This text describes a Business Analyst role involving collaboration with teams, process optimization, requirement gathering, and technical coordination. It outlines responsibilities, required skills, and preferred experiences in a professional consulting context.

Group Manager- Transition

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

This text describes a career opportunity at IBM Consulting focusing on global client collaboration, digital transformation, and innovation through agile methodologies and AI. It emphasizes career growth, strategic partnerships, and impactful work across industries.

Community Manager

Company: Manta Network, Powered by p0x labs

Location: any

Posted Dec 18, 2025

Manta is seeking a Community Manager for Korea to grow and manage their local presence, with responsibilities including community engagement, localization, advocacy, and partnerships. The role requires 2+ years of experience in Web3/crypto marketing, native Korean and fluent English skills, and cultural fluency in Korean crypto culture.

Java Developer (HS)

Company: IBM

Location: Leicester, GB

Posted Dec 18, 2025

IBM CIC offers career growth, training, and a collaborative environment with opportunities for innovation and professional development.

Software Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

This job description highlights a role in IBM's Finance & Operations team, focusing on backend development, collaboration, and innovation. It emphasizes career growth, technical expertise, and contributions to business transformation through technology and process excellence.

Apptio - Digital Sales Specialist

Company: IBM

Location: Austin, US

Posted Dec 18, 2025

The text promotes IBM's Global Sales role, emphasizing collaboration, innovation, career growth opportunities, and the impact of solving complex business challenges. It highlights required skills and the potential for professional development in a dynamic environment.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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