Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Sr Managing Consultant- Supply Chain Procurement

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

This job posting highlights opportunities to work with global industry leaders, drive transformative supply chain projects, and access career growth in an innovation-driven environment. IBM Consulting seeks a Senior Managing Consultant with expertise in supply chain transformation, AI, and global collaboration, emphasizing impactful client engagement and strategic leadership.

Procurement Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

This text describes a role in IBM Finance & Operations emphasizing collaboration, innovation, and career growth. It highlights responsibilities in procurement processes, compliance, and cross-functional teamwork while promoting IBM's culture of continuous learning and global impact.

Software Developer Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

This job description outlines the role of a Software Developer Intern, emphasizing hands-on experience with real-world projects, collaboration with designers and developers, and proficiency in modern web technologies. It details responsibilities such as Agile development, UI design, and API integration, along with required education and technical skills.

Procurement Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

This job description highlights IBM's Finance & Operations role, emphasizing career growth, skill development, and collaborative innovation in a dynamic global environment. The position requires procurement expertise in SAP and supply chain concepts, with opportunities for advancement and impactful contributions.

SAP MDG Consultant

Company: IBM

Location: Chicago, US

Posted Dec 18, 2025

The text describes the role of an SAP MDG Architect, emphasizing strategic and technical responsibilities in managing master data across SAP and non-SAP systems. It highlights collaboration with business teams, governance processes, and integration efforts to ensure data quality and compliance.

Package Specialist-Oracle Business Analytics

Company: IBM

Location: Mumbai, IN

Posted Dec 18, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and the opportunity to drive technological adoption. It outlines role responsibilities, required expertise in Oracle technologies, and preferred skills in agile methodologies and problem-solving.

Senior Managing SAP Advanced Variant Configuration (AVC)

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

This job description outlines the SAP AVC Lead role at IBM Consulting, emphasizing collaboration on hybrid cloud and AI projects, growth opportunities, and technical expertise in SAP systems. The role highlights responsibilities in configuration modeling, integration with business processes, and continuous improvement, while promoting a culture of innovation and career development.

Software Developer Internship 2026

Company: IBM

Location: Austin, US

Posted Dec 18, 2025

IBM's summer internship offers hands-on experience with emerging technologies, collaboration with professionals, and opportunities to develop skills in a global tech environment. The role emphasizes innovation, problem-solving, and contributing to impactful projects while gaining mentorship and industry exposure.

Enterprise Experience Designer Intern (May 4th - 4 month term - Toronto)

Company: IBM

Location: Toronto, CA

Posted Dec 18, 2025

This text describes a design role at IBM focusing on user-centered design, prototyping, and creating visually appealing interfaces. It highlights responsibilities like collaboration with stakeholders, user research, and maintaining design systems. The position requires technical skills in tools like Figma and Adobe Creative Cloud, along with knowledge of design principles and accessibility standards.

Talent Acquisition Partner (RPO) Querétaro

Company: IBM

Location: Mexico City, MX

Posted Dec 18, 2025

This text describes a Talent Acquisition Partner role at IBM, outlining responsibilities such as managing recruitment processes, collaborating with hiring managers, and ensuring client satisfaction. It details required qualifications, including a bachelor's degree, 7+ years of recruitment experience, and bilingual proficiency. The role emphasizes client management, data analysis, and contributing to talent acquisition strategies.

Analyste Développeur .Net OCR (Val de Fontenay)

Company: IBM

Location: Bois Colombes Cedex, FR

Posted Dec 18, 2025

The text promotes IBM Consulting's collaborative opportunities, innovation in cloud and AI solutions, and career development. It highlights technical expertise, strategic initiatives for digital identity, and requirements for developers with specific skills.

Talent Acquisition – Selection Specialist (Fixed Term)-PH

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

This job description for a Recruiting Selection Specialist at IBM highlights opportunities to lead in technology, solve complex problems, and collaborate with stakeholders. The role emphasizes continuous learning, innovative approaches, and contributing to global hiring initiatives while maintaining data integrity and system integrations.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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