Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Analista de Automação

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on test automation, CI/CD integration, and required technical skills in tools like Selenium and JUnit. It highlights opportunities to work with global clients and drive innovation through technical expertise.

Application Developer-Open Source

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for professional growth through Agile environments and technical expertise. It highlights required skills in SAP Hybris Commerce and Java, along with preferred soft skills in teamwork and creativity.

Talent Acquisition Coordinator

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

IBM's job posting highlights opportunities for growth, collaboration, and innovation in a supportive environment. The Offer Specialist role emphasizes teamwork, attention to detail, and career development within a global network.

DevSecOps Specialist

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

The role involves DevSecOps engineering with responsibilities in infrastructure setup, code lifecycle management, and security compliance. IBM Cloud emphasizes growth, innovation, and expertise in cloud technologies.

Business Transformation Consultant-IoT & PLM

Company: IBM

Location: Taipei, TW

Posted Dec 18, 2025

This text promotes IBM Consulting as a career path emphasizing collaboration, innovation, and professional growth. It highlights opportunities to work with global clients on hybrid cloud and AI solutions, along with skills development and impactful projects. The role requires technical expertise and problem-solving abilities in a dynamic, supportive environment.

HR onboarding professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

This text describes an HR onboarding specialist role at IBM, outlining responsibilities such as coordinating pre-onboarding activities, ensuring compliance with policies, and creating positive employee experiences. It emphasizes collaboration across teams and the importance of HRIS tools in streamlining processes.

IBM Java Internship

Company: IBM

Location: TIMISOARA, RO

Posted Dec 18, 2025

The IBM Consulting internship offers growth opportunities, collaboration with industry experts, and a supportive environment for learning and innovation.

Package Consultant - SAP SCM SD

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

The text describes a career in IBM Consulting focused on client collaboration, hybrid cloud/AI solutions, and innovation. It highlights opportunities for growth, technical expertise, and customer-centric problem-solving in global delivery centers.

SAP Full Stack Developer

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

This text describes a SAP full stack developer role at IBM, emphasizing opportunities for innovation, collaboration with global clients, and career growth through technical expertise and digital transformation initiatives.

Talent Acquisition Coordinator

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

The text describes IBM's recruitment role for an Offer Specialist, emphasizing teamwork, innovation, career growth, and a supportive work environment. It highlights the importance of attention to detail, communication skills, and process improvement in the offer management process.

Package Consultant-SAP HANA Application Security

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

The role involves working in IBM's delivery centers to deliver technical expertise and innovate with clients. Responsibilities include SAP security implementation, project leadership, and technical testing. Required skills include ECC 60 role build and SOD understanding.

Project manager, Technology Expert Labs

Company: IBM

Location: BUDAPEST, HU

Posted Dec 18, 2025

The text describes IBM's Technology Expert Labs, emphasizing their role in helping clients adopt and optimize IBM technology solutions globally. It highlights services like strategic planning, AI implementation, and cloud adoption, along with job responsibilities for Project Managers focused on delivering successful outcomes through teamwork and agile methodologies.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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