Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Production Engineer

Company: IBM

Location: Mulhuddart, IE

Posted Dec 18, 2025

IBM Software seeks a Platform Production Engineer to scale and optimize multicloud infrastructure. Responsibilities include ensuring platform reliability, automating operations, and collaborating with teams to enhance stability and security. The role emphasizes innovation, growth opportunities, and impactful contributions to digital transformation.

SAP FI CO Complex Project Manager

Company: IBM

Location: LISBOA, PT

Posted Dec 18, 2025

This text describes a senior consulting role at IBM with opportunities to work on innovative projects, lead complex engagements, and contribute to business growth. It emphasizes collaboration, technical expertise, and leadership in SAP implementations while highlighting the impact of the role on clients and IBM's services revenue.

Data Engineer-Data Integration

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 18, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth. It highlights roles in hybrid cloud and AI, technical expertise, and professional development while outlining required skills and responsibilities.

SAP ABAP Hana specialist

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth. It highlights roles involving cloud-native development, integration of SAP systems, and delivering impactful solutions through technical expertise and supportive work environments.

Application Developer - Experience Fullstack

Company: IBM

Location: NO City, BR

Posted Dec 18, 2025

The text describes a career opportunity at IBM Consulting emphasizing long-term client relationships, collaboration, and innovation in hybrid cloud and AI solutions. It outlines technical requirements for a role involving microsservices, Docker, Kubernetes, and cloud technologies, while highlighting growth opportunities and a culture of curiosity and empathy.

Product Manager, Compilation Technologies and Enterprise Products

Company: IBM

Location: Markham, CA

Posted Dec 18, 2025

This text promotes an IBM Software career opportunity, emphasizing innovation, growth, and impactful work in AI-powered cloud-native solutions. It outlines a Product Manager role with responsibilities in strategic direction, cross-functional collaboration, and modernization initiatives, requiring technical expertise and leadership skills.

Senior Engineer I - HashiCorp

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

This role involves contributing to IBM's cloud solutions, collaborating with teams on infrastructure and security, and offering growth opportunities in a dynamic environment.

Application Developer-SAP UX

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth. It highlights roles in hybrid cloud and AI development, long-term client relationships, and professional development. Required skills include SAP UX, BTP services, and programming expertise, with a focus on delivering impactful solutions.

DELIVERY MANAGER-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

This job description highlights a career in IBM Consulting focused on digital transformation, hybrid cloud, and AI initiatives. The role involves managing employee benefits, compensation processes, and ensuring compliance with policies. It emphasizes collaboration, career growth, and working with global clients through strategic partnerships and technology platforms.

Java Fullstack Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 18, 2025

IBM promotes its AI and data platform capabilities while seeking a Java Fullstack Developer with 7-10 years experience. The role involves AI integration, MCP server design, API architecture, and containerization. Requirements include Java proficiency, Reactjs expertise, RESTful API design, and MCP knowledge.

Senior Consultant - Azure / Power Platform

Company: IBM

Location: Multiple Cities

Posted Dec 18, 2025

IBM Consulting offers a career focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and long-term growth. The role requires expertise in Microsoft Azure and Power Platform, with a strong emphasis on delivering impactful results through strategic partnerships and technical leadership.

Supply Chain Sustainability Intern: 2026

Company: IBM

Location: RESEARCH TRIANGLE PARK, US

Posted Dec 18, 2025

This internship offers a unique opportunity to explore sustainability in global supply chains using IBM's technologies. Responsibilities include analyzing data, developing policies, and collaborating on cross-functional projects. Requirements include a bachelor's degree and experience with AI tools.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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