Support For Community Involvement Jobs

Positions 1,885,810 Updated daily

Community support roles are in high demand as brands expand their online presence. With 978 openings, employers need specialists who can manage moderated spaces, analyze engagement data, and drive participation. If you can navigate Discord, Slack, or Discourse and use analytics tools like Google Analytics or Mixpanel, you’ll find a position with a defined salary.

Typical roles include Community Manager, Community Support Specialist, Engagement Coordinator, and Events Lead. Responsibilities span moderating forums, creating onboarding flows, coordinating virtual events, and reporting metrics. Tools such as Discord bot scripts, Trello, Asana, and Brandwatch are standard for tracking sentiment and engagement.

Salary transparency is crucial in this field because community work often falls under the radar of traditional compensation discussions. Knowing the exact pay range helps you negotiate, compare offers, and gauge whether a role aligns with your career goals, ultimately reducing turnover and attracting talent with the right skill set.

Creative Support Specialist

Company: Runway

Location: North America

Posted Dec 10, 2025

Runway is hiring for a Creative Support Specialist role, emphasizing efficient support for users and growth opportunities. The position involves handling customer inquiries, analyzing AI support trends, and contributing to process improvements. Applicants must demonstrate creativity and problem-solving skills through a custom workflow project.

Director of Machine Learning - ML Datasets Engineering

Company: Runway

Location: North America,Europe

Posted Dec 10, 2025

This job description outlines a Director of Machine Learning role focusing on dataset engineering, data partnerships, and strategic initiatives. The position requires 8+ years of experience in machine learning and data management, with responsibilities including data strategy development, ecosystem analysis, and cost optimization. The salary range is specified as $400,000-$490,000 for U.S. candidates, with flexibility for experience levels.

Onboarding Specialist

Company: Hostaway

Location: Argentina,Costa Rica,Colombia,Mexico

Posted Dec 10, 2025

This job posting highlights a remote Customer Onboarding Specialist role with opportunities in Spanish-speaking markets. Hostaway, a SaaS scaleup, offers competitive pay, remote work flexibility, equity, professional growth, and a dynamic international team culture. The position requires Spanish fluency and experience in customer onboarding, with benefits tailored to the applicant's country of residence.

Product Marketing Manager

Company: Canonical

Location: EMEA

Posted Dec 10, 2025

Canonical, a leading open-source provider, seeks a Product Marketing Manager to drive GTM strategies globally. The role involves cross-functional collaboration, innovation, and remote work with competitive benefits.

Associate Director - Business Development

Company: Axios

Location: USA

Posted Dec 10, 2025

Axios seeks an Associate Director of Business Development to lead their team, focusing on growth strategies, team management, and collaboration with sales. The role offers competitive compensation and comprehensive benefits.

Senior Full Stack Developer

Company: Best Online Traffic School

Location: Remote

Posted Dec 10, 2025

The company, established in 2018, offers online education platforms with multiple courses. The role involves developing and maintaining course platforms, working with compliance requirements, and managing integrations. They use Laravel, AWS, and Stripe, with a focus on remote, async-first collaboration.

Senior Manager - Onboarding Architect

Company: Apollo.io

Location: USA

Posted Dec 10, 2025

This job posting describes a Senior Manager Onboarding Architect role at Apolloio, focusing on overseeing mid-to-high value customer onboarding experiences. The position requires leadership in designing processes, cross-functional collaboration, and technical expertise in SaaS implementations. It outlines required qualifications, preferred experience, and compensation details including a base salary range of $140,000-$200,000 USD.

Senior Software Engineer - Neo4J

Company: Nearform

Location: India

Posted Dec 10, 2025

This job posting highlights a remote Senior Software Engineer role at Nearform with competitive benefits, flexible working arrangements, and opportunities for professional growth. The company emphasizes innovation, collaboration, and a supportive work environment.

Executive Design Director

Company: Metalab

Location: USA

Posted Dec 10, 2025

The role involves leading design strategy, collaborating with cross-functional teams, and shaping innovative product design to drive business impact.

Solutions Engineer

Company: Hightouch

Location: Europe

Posted Dec 10, 2025

The role involves solving customer problems and innovating data solutions, working with technical and non-technical stakeholders. The company emphasizes customer service and offers growth opportunities with equity compensation.

Technical Account Manager

Company: Hightouch

Location: North America

Posted Dec 10, 2025

This role involves managing Enterprise customers, ensuring platform adoption, and collaborating across teams. It requires technical expertise and offers competitive salaries up to $230k.

Program Manager - Developer Community

Company: Twilio

Location: Ireland,UK

Posted Dec 10, 2025

This job posting seeks a Senior Program Manager to lead Twilio's developer community initiatives, focusing on scaling programs, cross-functional collaboration, and strategic alignment. The role requires experience in program management, stakeholder coordination, and data-driven decision-making. Twilio emphasizes diversity, remote work, and benefits like competitive pay and healthcare.

Frequently Asked Questions

What are typical salary ranges for Community Support roles by seniority?
Entry‑level positions start at $35,000–$45,000 annually, mid‑level roles command $45,000–$65,000, and senior positions can earn $65,000–$90,000 depending on company size and region.
What skills and certifications are required for community support professionals?
Core skills include community moderation, conflict resolution, content strategy, and data analysis. Certifications such as CMX Certified Community Manager, Discord Certified Moderator, or Google Analytics Individual Qualification boost credibility. Proficiency in tools like Discord, Slack, Brandwatch, Mixpanel, and Trello is essential.
Are community support roles available for remote work?
Yes, most positions offer fully remote, hybrid, or on‑site options. Companies often require reliable internet, a dedicated workspace, and availability during core hours (usually 9‑5 EST) for real‑time moderation.
What career progression paths exist within community support?
You can advance from Community Support Specialist to Community Manager, then to Senior Community Manager, Head of Community, and ultimately VP of Community or Director of Customer Experience.
What industry trends are shaping community support roles?
Current trends include AI‑driven moderation tools like Perspective API, data‑driven community insights from Brandwatch, increased focus on mental‑health‑friendly engagement, and the rise of community‑centric product development cycles.

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