Technical Expertise Jobs in Atlanta, GA
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Senior Technical Writer
Company: MessageGears
Location: Atlanta, GA
Posted Apr 28, 2024
<p>MessageGears is the first and only customer marketing platform that connects directly to our customers enterprise data warehouse By combining the power and security of onpremises software with the efficiency and scalability of cloud delivery we enable marketers to capitalize on every message opportunity Were disrupting an industry by providing a solution that gives marketers complete control over their multichannel programs through advanced technology Our product is solving marketing challenges for Enterprise customers that undoubtedly reach every candidate applying for this position <p> <p>Were looking for a Senior Technical Writer to join our growing team As a Senior Technical Writer you will be responsible for creating editing and maintaining user documentation including trainingenablement guides user guides journal articles software product documentation tutorials release notes etc <p> <p>Youre most likely to be successful in this role if you are a motivated selfstarter Your ability to work as a primary writer and be responsible for evaluating analyzing and comprehensively delivering complex information will make you an ideal candidate <p> <p><strong>Responsibilities<strong> <p> <ul><li>Work and communicate effectively with software developers product marketing and product managers to write and maintain highquality documentation<li> <li>To plan write edit and revise technical information and documents including user manuals general overviews user interface elements configurationinstallation instructions tutorials and release notes<li> <li>Collaborate with the team of product designers to reviseedit on screen content<li> <li>Create state of the art technical documents including API Developer Guides User Guides InPlatform documentation such as welcome instructions and tooltips Integration Guide product documentation and more<li> <li>Create other client aids such as an online demo online video online help guided tour and other educational guidelines and techniques<li> <li>Transform complex documentation into simple concepts that are easy to understand by the endusers<li> <li>Study and evaluate the user feedback to retrieve information on documentation and use it to enhance usability<li> <li>Work as an editor and build constructive criticism to ensure fluency in training documentation throughout the team<li> <li>Conduct all business in accordance with MessageGears policies and procedures<li> <li>All other duties as assigned<li> <ul><p><strong>Requirements<strong> <p> <ul><li>The candidate must possess excellent writing and communication skills<li> <ul><ul><li>The candidate must have ample experience in working with content management systems in multiple mediums<li> <li>Candidates with skills and experience working with various departments internal teams to furnish the complete product cycle will be preferred<li> <li>The candidate must have experience in owning and building an endend documentation process<li> <li>The candidate can show their capability to adapt to a fastpaced work environment<li> <li>The candidate will have to pay attention to explicit details and work on different projects simultaneously after prioritizing the tasks<li> <li>A personality with a positive attitude and confidence to tackle challenges<li> <li>Experience in working with the following tools will be preferred HTML JavaScript CSS<li> <ul><p><strong>EDUCATION AND EXPERIENCE DESIRED<strong> <p> <ul><li>5 7 years of technical writing experience for softwareSaaS<li> <li>Degree in Computer Science engineering or other technical fields or equivalent experience<li> <li>Track record of delivery and experience working in teams often within time and budget constraints<li> <ul><p><strong>Benefits<strong> <p> <ul><li>Fun fastpaced professional and collaborative environment in Midtown Atlanta<li> <li>Hybrid remote inoffice work environment<li> <li>Casual dress allday everyday<li> <li>Generous PTO policy<li> <li>Flexible hours<li> <li>Health dental vision and life insurance most plans 100 company paid<li> <li>401k Plan<li> <li>Paid covered parking spot or MARTA pass<li> <li>Paid Parental Leave<li> <li>Use of companys 4 season tickets to the Atlanta Braves<li> <li>Use of companys 4 State Farm Arena Concert Club tickets + all you can eat amp drink <li> <ul>
Principal Program Manager
Company: Focus Brands LLC
Location: Atlanta, GA
Posted Apr 28, 2024
<p><strong>Essential Functions<strong> <p> <p><p><ul><li>Develop and prioritize the projects that support strategic initiatives across the EnterpriseShared Services Retail Digital Data amp Marketing technology functions and continuously ensure resources funding and other dependencies are aligned to drive progress toward business outcomes <li> <p><p><li>Strategize implement and maintain program initiatives that adhere to organizational goals<li> <p><p><li>Develop program assessment protocols for evaluation and improvement<li> <p><p><li>Maintain organizational standards of satisfaction quality and performance<li> <p><p><li>Oversee multiple project teams ensuring program goals are reached<li> <p><p><li>Manage budget and funding channels <li> <p><p><li>Manage and escalate critical decision making anticipate and mitigate potential risks explore and implement contingency plans and ensure crossfunctional alignment across the program <li> <p><p><li>Facilitate and drive communications across stakeholders eg individual brand leadership franchisees investors etc to ensure transparency of program progress value delivery and risks and provide appropriate and timely status updates to our executive team <li> <p><p><li>Identify and drive operational improvements across commercial technology and brand teams to foster agile ways of working process efficiency and resource allocation<li> <p><p><li>Implement and own knowledge sharing best practices in order to drive clarity understanding and communication of relevant details within the portfolio <li> <p><p><li>Build trusted relationships across executives team members and franchisees and develop a feedback loop to collect synthesize and share the pulse on how strategic initiatives are impacting the organization with initiative sponsors <li> <p><p><li>Partner with functional leads to define and maintain overall program metrics value measurement and reporting on progress toward outcomes <li> <p><p><li>Developadopt frameworks to<ul><li>Govern program progress across all projectsworkstreams<li> <p><p><li>Document communicate and track workstream progress dependencies issues risks expectations etc across parties<li> <p><p><li>Create audiencespecific program communications ie status risks issues resources data etc<li> <p><p><li>Elevate discuss decide any open questions risks issues etc that require leadership action<li> <p><p><li>Track timeline resource needs SLAs budget spend etc<li> <p><p><ul><li> <p><p><li>Implement continuous improvement measures for the PMO <li> <p><p><ul><p><strong>Job Summary<strong> <p> <p><strong>As a Principal Program Manager you will be expected to partner with technical and functional leadership to plan direct and execute strategic initiatives You will be expected to guide multiple project teams across multiple initiatives to ensure business outcomes are achieved This includes program risk and issue management change management communications management and stakeholder management<strong> <p> <p><strong>Work Experience<strong> <p> <p><p><ul><li>10+ years of general work experience<li> <p><p><li>5+ years in a senior program management role or 9+ years of senior project management experience <li> <p><p><li>Significant experience at a consumerfacing brand in a highly matrixed organization <li> <p><p><li>5+ years in managing global technology vendors in Outcome based commercial models <li> <p><p><li>5+ years in technology financial management of $50m+ annual budgets<li> <p><p><li>Experience leading major programs and change initiatives across multiple internal teams and 3rd party vendors <li> <p><p><ul><p><strong>Skills amp Abilities<strong> <p> <p><p><ul><li>Ability to present and convey key insights effectively to executive management <li> <p><p><li>Strong soft skills and the ability to flex communication style to multiple audience types and bring clarity to ambiguous or uncertain deadlines or actions <li> <p><p><li>Ability to connect the dots across initiatives and teams and assess the impact of other inflight initiatives on the Commercial portfolio <li> <p><p><li>Experience in financial planning and value realization tracking for cross PampL initiatives <li> <p><p><li>Strong leadership skills with ability to motivate teams outside of your direct purview <li> <p><p><li>Clear and natural predisposition on driving operational excellence and new operating models with a proven track record of consistent and sustainable focus on execution<li> <p><p><li>Familiarity and experience implementing and optimizing agile development practices eg Sprint Planning Jira Confluence etc<li> <p><p><li>Adept in vendor management SOW negotiation and program plan development<li> <p><p><ul>
Lead Data Platform Engineer, United States (Remote)
Company: Stanley Black & Decker, Inc.
Location: Atlanta, GA
Posted Apr 28, 2024
<p><b>Lead Data Engineer<b> <p> <p>Remote <p> <p><b>Make Your Mark Shape Your Future<b> <p> <p>It takes great people to achieve greatness People with a sense of purpose and integrity People with a relentless pursuit of excellence People who care about making things better For Those Who Make The World™ Sound like you Join our topnotch team of more than 50000 diverse and highperforming professionals globally who are making their mark on some of the worlds most beloved brands including DEWALT® BLACK+DECKER® CRAFTSMAN® STANLEY® CUB CADET® and HUSTLER® <p> <p><b>About You<b> <p> <p>We are seeking a highly motivated Lead Data Engineer to lead design and development of Dewalt Construction platform within the Power Tools Construction Technology team If you are a resultsdriven individual who thrives in a fastpaced and dynamic environment with a passion for developing and managing worldclass data platforms then we want to hear from you <p> <p><b>The Job <b> <p> <p>As Lead Data Platform Engineer youll be part of our Construction Technology Team working as a Virtual employee Youll get to <p> <ul><li>Design and develop next generation connected data platform as a green field platform<li> <li>Lead and execute technical implementations in the defined tech stack <li> <li>Work with cross functional Product Engineering teams to understand the platform requirements<li> <li>Build scalable multi facet platform to process store and produce heterogenous data sets<li> <li>Design amp build a faulttolerant infrastructure that can handle large volumes of data and provide high availability and resilience<li> <li>Leading and developing the platform with right data security quality governance and DevOps processes<li> <li>Mentor and lead fellow Data engineers for technical design and development guidance<li> <li>Stay upto date with latest technology trends and opensource systems to effectively amp efficiently build the competitive DeWalt Construction platform<li> <li>Collaborate with crossfunctional teams including product hardware engineering design data science and business stakeholders to ensure successful delivery of product features<li> <li>Navigate complex problems and determine resolutions against current processes and direction based on software product understanding and expertise<li> <ul><p><b>The Person <b> <p> <p>You love to learn and grow and be acknowledged for your valuable contributions Youre not intimidated by innovation Wouldnt it be great if you could do your job and do a world of good In fact you embrace it You also have <p> <ul><li>12+ years of demonstrable handson professional software development<li> <li>5+ years of handson experience in developing and maintaining largescale ETL pipelines and indepth knowledge of big data frameworks and architectures including Scala Spark HadoopMapReduce and Streaming Kafka or similar message bus<li> <li>Solid experience and understanding of architecting designing and operationalizing largescale data and analytics solutions on cloud Data Warehouse such as AWS EMR Glue Catalog Iceberg S3 and MySQL is a must<li> <li>Nice to have AWS Athena Redshift<li> <li>Data Modelling experience and building efficient data models applied to data warehousing in particular<li> <li>Experience automating endtoend data lifecycle on the big data ecosystem<li> <ul><p><b>The Details <b> <p> <p>Youll receive a competitive salary and a great benefits plan including <p> <ul><li>Medical dental life vision wellness program disability 401k Employee Stock Purchase Plan paid time off and tuition reimbursement<li> <li>Discounts on Stanley Black amp Decker tools and other partner programs<li> <ul><p><b>And More <b> <p> <p>We want our company to be a place youll want to be and stay Being part of our team means youll get to <p> <ul><li>Grow Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths<li> <li>Learn Have access to a wealth of learning resources including our Lean Academy Coursera® and online university<li> <li>Belong Experience an awesome place to work where we have mutual respect and a great appreciation for diversity equity and inclusion<li> <li>Give Back Help us continue to make positive changes locally and globally through volunteerism giving back and sustainable business practices<li> <ul><p>Whats more youll get that pride that comes from empowering makers doers protectors and everyday heroes all over the world Were more than the 1 tools company More than a driving force in outdoor power equipment More than a global leader in industrial Were visionaries and innovators As successful as weve been in the past we have so much further to go Thats where you come in Join us <p> <p>LINM1 <p> <p>LIRemote <p> <p>All qualified applicants to Stanley Black amp Decker are considered for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veterans status or any other protected characteristic <p> <p><b>We Dont Just Build The World We Build Innovative Technology Too<b> <p> <p>Joining the Stanley Black amp Decker team means working in an innovative techdriven and highly collaborative team environment supported by over 58000 professionals in 60 countries across the globe Here youll get the unique chance to impact some of the worlds most iconic brands including STANLEY TOOLS DEWALT CRAFTSMAN MAC TOOLS and Black + Decker Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history Come build with us and take your career to new heights <p> <p><b>Who We Are <b> <p> <p>Were the Worlds largest tool company Were industry visionaries Were solving problems and advancing the manufacturing trade through innovative technology and our Industry 40 Initiative We are committed to ensuring our stateoftheart smart factory products and services provide greater quality to our customers amp greater environmental and social value to our planet We are unique in that we have a rich and storied history dating back to 1843 but that hasnt stopped us from evolving into a vibrant diverse global growth company <p> <p><b>Benefits amp Perks<b> <p> <p>Youll get a competitive salary and a comprehensive benefits plan that includes medical dental life vision wellness program disability retirement benefits Employee Stock Purchase Plan Paid Time Off including paid vacation holidays amp personal days and tuition reimbursement And of course discounts on Stanley Black amp Decker tools and products and well as discount programs for many other vendors and partners <p> <p><b>What Youll Also Get<b> <p> <p>Career Opportunity Career paths arent linear here Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths <p> <p><b>Learning amp Development <b> <p> <p>Our lifelong learning philosophy means youll have access to a wealth of stateoftheart learning resources including our Lean Academy and online university where you can get certificates and specializations from renowned colleges and universities <p> <p><b>Diverse amp Inclusive Culture<b> <p> <p>We pride ourselves on being an awesome place to work We respect and embrace differences because thats how the best work gets done Youll find we like to have fun here too <p> <p><b>PurposeDriven Company<b> <p> <p>Youll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism giving back and sustainable business practices <p> <p><b>EEO Statement<b> <p> <p>All qualified applicants to Stanley Black amp Decker are considered for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veterans status or any other protected characteristic <p> <p>If you require reasonable accommodation to complete an application or access our website please contact us at 860 8273923 or at accommodationssbdinccom Due to volume we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password <p> <p>Know Your Rights Workplace discrimination is illegal eeocgov<p>
Strategic Senior Customer Success Manager
Company: Smarsh
Location: Atlanta, GA
Posted Apr 28, 2024
Smarsh is seeking a Strategic Senior Customer Success Manager to join their Enterprise Customer Success organization. The role involves delivering customer outcomes to top enterprise accounts, working with Fortune 500 clients, and creating value for customers by knowing and managing their business objectives.
DevOps Engineer Specialist
Company: Global Payments Inc.
Location: Atlanta, GA
Posted Apr 28, 2024
<p>Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions Join our dynamic team and make your mark on the payments technology landscape of tomorrow <p> <p><strong><b><b>Responsibilities<b><b><strong> <p> <ul><li><b>Lead the design and implementation of DevOps practices and principles across the organization<b><li> <li><b>Develop and maintain CICD pipelines for automating the build test and deployment of applications<b><li> <li><b>Build and deploy software releases and patches<b><li> <li><b>Actively troubleshoot any issues that arise during testing catching and solving issues before launch<b><li> <li><b>Automate the operational processes as needed with accuracy and compliance with our security requirements<b><li> <li><b>Establish DevOps Engineer team best practices<b><li> <li><b>Implement infrastructure as code IaC using tools such as Terraform or Ansible<b><li> <li><b>Manage and optimize cloud infrastructure on the GCP platform<b><li> <li><b>Design and implement monitoring and logging solutions to ensure system stability and performance<b><li> <li><b>Collaborate with development teams to integrate automated testing into the CICD pipeline<b><li> <li><b>Implement and manage containerization and orchestration using Docker and Kubernetes<b><li> <li><b>Lead efforts to improve security practices and implement security controls across environments<b><li> <li><b>Mentor junior team members and provide technical guidance and best practices<b><li> <li><b>Stay updated with industry trends and emerging technologies in DevOps and cloud computing<b><li> <ul><p><strong><b><b>Requirements<b><b><strong> <p> <ul><li><b>Bachelors degree in Computer Science Engineering related degree or related work experience<b><li> <li><b>6+ years of experience with RHEL Linux and networking<b><li> <li><b>3+ years of experience in DevOps software development or related roles<b><li> <li><b>Strong experience with CICD tools like Jenkins Git and CICD<b><li> <li><b>Expertise in automation scripting using Groovy Python and Bash<b><li> <li><b>Indepth knowledge of containerization technologies like Docker Rancher and container orchestration with Kubernetes<b><li> <li><b>Experience with infrastructure as code IaC tools such as Terraform and Ansible<b><li> <li><b>Excellent problemsolving skills and the ability to troubleshoot complex issues<b><li> <li><b>Strong communication and collaboration skills to work effectively with crossfunctional teams<b><li> <ul><p><b><b>Preferred Qualifications<b><b> <p> <ul><li><b>Docker Certified Associate DCA Certified Kubernetes Administrator CKA Cloud DevOps Engineer Professional or related certifications are a plus<b><li> <li><b>Solid understanding of networking concepts and security best practices<b><li> <li><b>Proficient with cloud platforms such as GCP AWS or Azure<b><li> <li><b>6+ years of relevant experience in SME IT roles<b><li> <ul><p>Global Payments Inc is an equal opportunity employer <p> <p>Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex including pregnancy national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law Those applicants requiring reasonable accommodation to the application andor interview process should notify a representative of the Human Resources Department<p>
Sr Support Engineer
Company: AssuranceAmerica
Location: Atlanta, GA
Posted Apr 28, 2024
<p><strong>Job Description<strong> <p> <p><b>JOIN THE <b><b>ASSURANCE<b><b>AMERICA<b><b> TEAM<b> <p> <p>Do you want to be part of an organization where you are valued and your ideas and opinions have an impact Join the AssuranceAmerica team <p> <p>For 25 years AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers <p> <p>Our team succeeds through diversity of thought experiences skills and backgrounds <p> <p><b>Sr Support Engineer I<b> <p> <p>The Senior Support Engineer will play a pivotal role in providing technical expertise troubleshooting assistance and proactive support to our associates The ideal candidate will have a strong background in technical user support providing exceptional problemsolving skills and a passion for delivering exceptional customer service <p> <p><b>About the ROLE<b> <p> <p>Each day at AssuranceAmerica is different but as a Sr Support Engineer in IT you will Serve as the primary point of contact for escalated technical support issues utilizing advanced troubleshooting techniques to diagnose and resolve complex problems Collaborate with crossfunctional teams including development business owners and thirdparty vendors to address technical issues and enhance product functionality Provide technical guidance and mentorship to junior support engineers sharing best practices and fostering a culture of continuous learning Develop and maintain indepth knowledge of company products including new features upgrades and integration capabilities Document support processes solutions and best practices to build a comprehensive knowledge base and improve overall support efficiency Proactively identify opportunities for process improvement and product enhancement based on customer feedback and support trends Participate in oncall rotations to provide afterhours support and ensure timely resolution of critical issues Support associates and outside agents as needed for problem resolution of desktop laptop phone and printer technical issues Effectively solve support problems in the required time frame and follow up on unresolved calls daily until completed Maintain a high level of customer service Utilize ticketing software to track IT support needs and capture problems and solutions for reference as well as training needs Proactively communicate to end users information on possible companywide support issues providing estimated time of resolution Sets up and deploy PCs and peripherals according to the departmental needs utilizing company defined standards Deliver and perform setup and deprovisioning for associates Participate in projects relating to special needs ie moves transfers reorganization etc Works with a crossfunctional team to assist in the implementation of information technology Assists in training associates when required and developing producing training materials Maintains accurate inventory of equipment orders and procures new equipment Leads plans and implements assigned projects to completion <p> <p>SoftwareTechnical Abilities Microsoft Windows All supported versions Microsoft Office 365 All supported versions Remote Administration Utilities Desktop antivirusantimalware software PC setup configuration and deployment Strong Phone skills Experience with Active Directory DHCP DNS server roles and services Active Directory User Setup and Management Asset management Network LANWAN experience TCPIPSubnet VLAN Azure Cloud experience a plus <p> <p><strong>Requirements<strong> <p> <p><b>About YOU<b> Communication and analytical ability at a high level to interact with associates managers agents and vendors Possess strong customer service and communication skills Must possess strong interpersonal skills Must be able to meet deadlines and demonstrate strong time management skills Ability to manage multiple priorities for multiple managers or department staff and work independently Must demonstrate ability to interact with a wide range of users having different levels of computer expertise Must meet company guidelines for attendance and punctuality <p> <p>Required Bachelors degree in Information Systems or related field or experience commensurate with fouryear college degree A+ Net+ or comparable certifications are a plus A minimum of 5 years experience in a Helpdesk role demonstrating the ability to work in most aspects of Helpdesk Support in accordance with acceptable practices and standards Any technical certifications or training in personal computer hardwaresoftware are highly desirable <p> <p>Physical Requirements Prolonged periods sitting at a desk and working on a computer Must be able to lift 15 pounds at times May be required to work oncall or long hours in case of network malfunction <p> <p><strong>Benefits<strong> <p> <p><b>About US<b> We are direct resultsdriven and dedicated to the success of our business and each other We are a diverse group of thinkers and doers We offer many opportunities to grow in your professional skills and career We fight homelessness by directing 5 of our earnings from each policy we sell to organizations that help those in need We call it our Generous Policy <p> <p><b>WHAT WE OFFER<b> AssuranceAmerica provides these benefits to Associates <p> <p>o Premium healthcare plans All fulltime Associates and parttime Associates working a regular schedule of 30 hours or more are eligible for day one benefits including Medical Dental Vision Voluntary Life Flexible Spending Accounts and a Health Savings Account <p> <p>o Employer Paid Benefits We enroll all eligible Associates in Group Life and ADampD Insurance Short and LongTerm Disability Plans Employee Assistance Program Travel Assist and the Benefit Resource Card which includes Teladoc™ Pet Insurance and Health Advocate Additional Benefits <p> <p>o 401k Employer Match We want to help you prepare for the future now All fulltime and parttime Associates over age 21 are eligible to participate in the 401k Savings Plan AssuranceAmerica will match 100 of the first 4 of an Associates contributions <p> <p>o Engagement Events We make time for fun activities that strengthen Associate relationships in all our locations <p> <p>o Annual Learning Credit Want to learn something new Well reimburse you for approved educational assistance up to $5250 annually Time Off <p> <p>o Paid Time Off PTO Parental Leave Pay Volunteer Time Off VTO Bereavement Pay Military Leave Pay and Jury Duty Pay <p> <p><b>YOURE INVITED TO <b><b>APPLY<b> <p> <p>We believe the right fit is more important than a checklist If you have most of what were looking for in this role and our culture and mission speak to you contact us We want to hear from you<p>
Sales UX Data Analyst
Company: AssuranceAmerica
Location: Atlanta, GA
Posted Apr 28, 2024
<p><strong>Job Description<strong> <p> <p><b>JOIN THE <b><b>ASSURANCE<b><b>AMERICA<b><b> TEAM<b> <p> <p>Do you want to be part of an organization where you are valued and your ideas and opinions have an impact Join the AssuranceAmerica team <p> <p>For 25 years AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers <p> <p>Our team succeeds through diversity of thought experiences skills and backgrounds <p> <p><b>Sales UX Data Analyst<b> <p> <p>You will help drive business performance by creating a variety of sales performance reports and analyses to help the team understand drivers of business performance commissions and derive actionable insights Successful candidates will be able to use data to drive insights and provide strategic recommendations You will have the opportunity to combine intuition for business innovative inquiry insights from sales and curiosity to accomplish meaningful work to uncover trends and identify insights that deliver impact across the organization <p> <p>AssuranceAmerica will not consider international applicants requiring employer sponsorship <p> <p><b>About the ROLE<b> <p> <p>Each day at AssuranceAmerica is different but as Sales UX Data Analyst in Sales you will Create reports and analyses pertaining to sales performance sales productivity sales pipeline and financial and operational metrics utilizing Salesforce CRM Microsoft Excel and other tools and databases Identify opportunities to leverage new technologies and additional data sources to drive sales and performance Work directly with the Sales team business partners finance product and marketing to deliver insightful analysis with a focus on automation and efficiency Prepare presentations and clearly communicate findings from initiatives to the sales team and the broader organization Administer and maintain accurate and applicable agent compensation plan components as well as eligibility of payments Directly support sales teams via research and resolution of commissionrelated inquiries eg system access issues transaction disputes credits and payment calculation Define design and interpret key performance metrics to deliver insights and recommendations <p> <p><strong>Requirements<strong> <p> <p><b>About YOU<b> A processimprovement mindset A positive attitude and a willingness to quickly learn new and potentially technical topics Comfortable with change and working in a fastpaced environment <p> <p>Required Bachelors degree in a quantitative or businessrelated field MBA is a plus Advanced MS Excel skills Strong communication skills to translate complex information into easily digestible insights and presentations Outstanding problemsolving skills record of asking questions and developing solutions and recommendations <p> <p>Preferred Salesforce CRM experience Experience working with a sales function Business intelligence tools experience eg Tableau PowerBI etc <p> <p>Physical Requirements Prolonged periods sitting at a desk and working on a computer Must be able to lift 15 pounds at times Must be able to travel <p> <p><strong>Benefits<strong> <p> <p><b>About US<b> We are direct resultsdriven and dedicated to the success of our business and each other We cover the cost of healthrelated benefits for our Associates We are a diverse group of thinkers and doers We offer many opportunities to grow in your professional skills and career We fight homelessness by directing 5 of our earnings from each policy we sell to organizations that help those in need We call it our Generous Policy <p> <p><b>WHAT WE OFFER<b> <b>AssuranceAmerica provides these benefits to Associates<b> <p> <p>o <b>Premium healthcare plans<b> All fulltime Associates and parttime Associates working a regular schedule of 30 hours or more are eligible for day one benefits including Medical Dental Vision Voluntary Life Flexible Spending Accounts and a Health Savings Account <p> <p>o <b>Employer Paid Benefits<b> We enroll all eligible Associates in Group Life and ADampD Insurance Short and LongTerm Disability Plans Employee Assistance Program Travel Assist and the Benefit Resource Card which includes Teladoc™ Pet Insurance and Health Advocate <b>Additional Benefits<b> <p> <p>o <b>401k Employer Match<b> We want to help you prepare for the future now All fulltime and parttime Associates over age 21 are eligible to participate in the 401k Savings Plan <b>AssuranceAmerica will match 100 of the first 4 of an Associates contributions<b> <p> <p>o <b>Engagement Events<b> We make time for fun activities that strengthen Associate relationships in all our locations <p> <p>o <b>Annual Learning Credit<b> Want to learn something new Well reimburse you for approved educational assistance up to $5250 annually <b>Time Off<b> <p> <p>o Paid Time Off PTO Parental Leave Pay Volunteer Time Off VTO Bereavement Pay Military Leave Pay and Jury Duty Pay <p> <p><b>YOURE INVITED TO <b><b>APPLY<b> <p> <p>We believe the right fit is more important than a checklist If you have most of what were looking for in this role and our culture and mission speak to you contact us We want to hear from you<p>
Full Stack Software Engineer
Company: MessageGears
Location: Atlanta, GA
Posted Apr 28, 2024
<p>MessageGears is the first and only customer marketing platform that connects directly to our customers enterprise data warehouse By combining the power and security of onpremises software with the efficiency and scalability of cloud delivery we enable marketers to capitalize on every message opportunity Were disrupting an industry by providing a solution that gives marketers complete control over their multichannel programs through advanced technology Our product is solving marketing challenges for Enterprise customers that undoubtedly reach every candidate applying for this position <p> <p>Are you looking for a position where your voice is heard you contribute to a high functioning team you strive for good clean code and can immediately see the value of your work If this describes you wed love to talk <p> <p>For background the Software Engineering department at MessageGears is involved in the entire software development lifecycle from requirement definition design and implementation as well as promotion and support The Full Stack Software Engineer role develops the entire Customer facing user experience As mentioned the platform connects directly to Customer data sets and enables the user to design full marketing campaigns including audience filtering segmentation content recommendations campaign scheduling and finally rich multivariate tests The platform is heavily integrated with cloud services to elastically scale delivery for billions of messages a day <p> <p><strong>Responsibilities<strong> <p> <ul><li>Work with your Scrum Team to break down User Stories<li> <li>Expertise in React JS framework to develop the SPA<li> <li>Experience in using React JS components Forms Events Keys Router plus Redux<li> <li>Familiar with creating Custom Reusable React Components Library<li> <li>Help define the test automation API tests and Data persistence tasks for a User Story<li> <li>Participate in the definition of the Angular Cypress Java Groovy and Selenium tasks for the Sprint<li> <li>Perform peer reviews on Sprint Team code changes which pass automated change quality validation<li> <li>Choose Sprint tasks to implement new functionality UI integration to APIs and new UI screens and behavior<li> <li>Validate the delivery of your code changes in the QA environment after you merge your implemented and reviewed task<li> <li>Identify challenges and opportunities for improvement of team delivery<li> <li>Conduct all business in accordance with MessageGears policies and procedures<li> <li>All other duties as assigned<li> <ul><p><strong>KNOWLEDGE AND ABILITIES REQUIRED<strong> <p> <ul><li>2+ years of experience in a SaaS or on premise software business<li> <li>2+ years of experience developing in an Object Oriented Code Base Java TypeScript etc<li> <li>2+ years of experience in Frontend development using ReactAngular<li> <li>Experience developing in a TypeScript Framework<li> <li>Experience with Testing Tools JUnit Selenium etc<li> <ul><p><strong>DESIRED EXPOSURE TO<strong> <p> <ul><li>JavaSpring Framework<li> <li>React JSAngular Frameworks<li> <li>Front End Testing Tools Cypress Selenium etc<li> <li>Reactive Forms and State Management<li> <li>Marketing Technologies Email Social Search Video etc<li> <li>Agile or Scrum Development Environments<li> <li>Test Driven Development or test centric methodologies<li> <ul><p><strong>EDUCATION AND EXPERIENCE DESIRED<strong> <p> <ul><li>2 5 years of experience<li> <li>BABS degree or higher in Computer Science or a related field<li> <ul><p><strong>Requirements<strong> <p> <ul><li>BABS degree or higher in Computer Science or a related field<li> <li>2+ years of experience in a SaaS or on premise software business<li> <li>2+ years of experience developing in an Object Oriented Code Base with Java<li> <li>Experience developing in Angular<li> <li>Experience with Testing Tools JUnit Selenium etc<li> <li>Desired Exposure to<li> <ul><li>Spring Framework<li> <li>Angular 9+ <li> <li>Front End Testing Tools Cypress Jasmine etc<li> <li>Reactive Forms and State Management<li> <li>Marketing Technologies Email Social Search Video etc<li> <li>Agile or Scrum Development Environments<li> <li>Test Driven Development or test centric methodologies<li> <ul><ul><p><strong>Benefits<strong> <p> <ul><li>Fun fastpaced professional and collaborative environment in downtown Atlanta<li> <li>Growthstage company with many opportunities for advancement <li> <li>Use of companys 4 season tickets to the Atlanta Braves<li> <li>Casual dress allday everyday<li> <li>Unlimited PTO policy<li> <li>Flexible business hours <li> <li>Health dental vision and life insurance<li> <li>401k Matching<li> <li>Paid covered parking spot or MARTA pass<li> <ul>
Sr Technical Writer
Company: Logility
Location: Atlanta, GA
Posted Apr 28, 2024
<p>About the Company <p> <p>Accelerating the digital sustainable supply chain Logility helps companies seize new opportunities sense and respond to changing market dynamics and more profitably manage their complex global businesses The Logility® Digital Supply Chain Platform leverages an innovative blend of artificial intelligence AI and advanced analytics to automate planning accelerate cycle times increase precision improve operating performance break down business silos and deliver greater visibility Logilitys SaaSbased platform transforms sales and operations planning SandOP and integrated business planning IBP processes demand inventory and replenishment planning global sourcing quality and compliance management product life cycle management supply and inventory optimization manufacturing planning and scheduling retail merchandise planning assortment and allocation Logility clients include Big Lots Husqvarna Group Parker Hannifin Sonoco Products and Red Wing Shoe Company Logility is a whollyowned subsidiary of American Software Inc NASDAQ AMSWA To learn how Logility can help you make smarter decisions faster visit wwwlogilitycom <p> <p>Responsibilities <p> <p>Logilitys next SR Technical Writer will produce and maintain highquality documentation and other user assistance content that contributes to the successful adoption of products by endusers This role works collaboratively with developers quality engineers product managers and user experience professionals to equip users to understand and use our products <p> <p>Our Senior Technical Writer will work with internal teams to obtain an indepth understanding of the product and the documentation requirements while producing highquality documentation that meets applicable standards and is appropriate for its intended audience They will need to write easytounderstand user interface text online help technical and developer guides and other user assistance This role will need to analyze existing and potential content to identify opportunities for improvement and assess the audience needs for whom the technical and procedural documentation is intended adjusts tone and technical terms used to meet those needs and to ensure understanding The Technical Writer will plan writing processes and set timelines and deadlines while creating or working with graphic designers to create diagrams charts and other visual aids to assist readers in understanding a product or process Finally they will need to gather feedback from clients designers and other stakeholders to improve technical documents <p> <p>Requirements <p> <ul><li>5+ years of technical writing instructional design or knowledge management experience in a technology company <li> <li>Bachelors degree or equivalent experience <li> <li>Supply chain industry expertise or demonstrated ability to learn multiple other business domains <li> <li>Basic familiarity with the SDLC and software development <li> <li>Working knowledge of one or more technical writing tools Such as Adobe RoboHelp Madcap Flare or Authorit <li> <li>Experience creating HTML and CSS required <li> <li>Experience using MkDocs and Markdown is a strong plus <li> <li>Infrequent travel less than 5 of time <li> <ul>
Manager of Information Technology
Company: Aveanna Healthcare
Location: Atlanta, GA
Posted Apr 28, 2024
<p>Position Overview <p> <p>The Manager of Information Technology Solutions is responsible for supporting sales reps across the company through maintaining the IT infrastructure and ensuring enduser satisfaction The Manager of Information Technology Solutions will work alongside the sales and IT leadership to understand and support needs for computer operations and production support systems and database administration network operations telecommunications PCdesktop support and customer service The role ensures systems performance and service level requirements are met provides indepth technical expertise for both tactical and operational initiatives <p> <p>Essential Job Functions <p> <p>Serve as the go to support desk helper for field sales reps to create IT solutions quickly and efficiently <p> <p>Setup and deploy custom IT equipment <p> <p>Develop solutions to sales related IT issues <p> <p>Provide onboarding and training support for all users IT needs <p> <p>Create custom reports using conventional data methods <p> <p>Create custom solutions for software systems that will help sales reps in the field <p> <p>Setup and run regional training events for IT equipment and infrastructure <p> <p>Travel up to 25 to offices across the country to meet with sales team and help establish new IT needs across the company <p> <p>Develop programs and apps that will help our sales team run a more efficient process <p> <p>Work with leadership to provide companywide solutions for IT needs <p> <p>Set deadlines based on customer commitments and business needs ensure deadlines are met <p> <p>Implement and ensure compliance with IT Systems Management Processes eg ITIL and Quality programs <p> <p>Maintain established service level commitments for services on all technology platforms including process measurement as well as customer satisfaction measurement <p> <p>Ensure established system procedures including user ID maintenance system resource monitoring system tuning capacity planning backuprestore and the appropriate transfer of test systems to production operations and quality assurance <p> <p>Identify operational issues impacting service levels and streamline IT processes to provide realtime visibility into infrastructure performance <p> <p>Ensure uniform configuration standards for all infrastructure components and application appropriate maintenance activities <p> <p>Demonstrate a high level of service delivery and do whatever is necessary without compromising the integrity of the infrastructure to ensure customer satisfaction Be cognizant of end user experience with using technologies Strive for a balance of user friendly and secure environment <p> <p>Requirements <p> <p>Bachelors degree in Computer Science Engineering or Information Technology <p> <p>Minimum of 35 years of experience in an IT infrastructure support role <p> <p>Demonstrated experience working with nonIT professionals delivering IT solutions <p> <p>Advanced knowledge of servers storage network operating systems telecom system management practices and tools <p> <p>Data center operations experience including capacity planning and forecasting disaster recovery and business continuity <p> <p>Excellent analytical planning project management problemsolving negotiation and organizational skills <p> <p>Excellent knowledge of product life cycle tools processes and operations planning <p> <p>Proactive communicative smart motivated organized results oriented and thrive within a fastpaced highly demanding 24 by 7 environment <p> <p>Demonstrated ability to successfully manage multiple projectspriorities simultaneously <p> <p>Technically fluent and sound in architectural and operational concepts of cloud computing IaaS SaaS networking enterprise storage systems backups internet security load balancing directory services application and infrastructure monitoring virtualization automation databases disaster recovery high availability scalability and web site performance management <p> <p>Fluent in industry standard technologies such as from Cisco EMC Dell VMWare Linux Microsoft Windows IIS MS SQL Server Data Center Automation Tools etc <p> <p>Preferences <p> <p>Healthcare experience preferable <p> <p>Other SkillsAbilities <p> <p>Proficient in Microsoft Word and Excel <p> <p>Must be able to adhere to confidentiality standards and professional boundaries at all times <p> <p>Ability to remain calm and professional in stressful situations <p> <p>Attention to detail <p> <p>Time Management <p> <p>Strong commitment to excellence <p> <p>Effective problemsolving and conflict resolution <p> <p>Excellent organization and communication skills <p> <p>Quickthinking and astute decision making skills <p> <p>Physical Requirements <p> <p>Must be able to speak write read and understand English <p> <p>Must be able to travel <p> <p>Must be able to lift 50 pounds <p> <p>Prolonged walking standing bending kneeling reaching twisting <p> <p>Must be able to sit and climb stairs <p> <p>Must have visual and hearing acuity <p> <p>Must have strong sense of smell and touch <p> <p>Environment <p> <p>Performs duties in an office environment during agency operating hours <p> <p>Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions <p> <p>Other Duties <p> <p>Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice<p>
AVP, Solution Architect
Company: Synchrony
Location: Atlanta, GA
Posted Apr 28, 2024
The AVP, Solution Architect - Digital Solutions role at Synchrony Financial involves leading teams in building new web solutions and enhancing existing ones, working closely with requirements analysts, testers, and customers in an agile development practice. The ideal candidate should have a Bachelor's degree in Computer Science/Engineering or related field with a minimum of 5 years of experience in Information Technology, or equivalent experience. The role requires strong working knowledge of the Financial Industry and Consumer Lending, experience in designing and developing applications using microservices architecture and cloud-based technologies, and proficiency in JEE technologies. The salary range for this position is 110,000.00 - 185,000.00 USD Annual, and the role is essential onsite with flexibility to work remotely occasionally.
Executive Director of Legal Operations
Company: NCR Corporation
Location: Atlanta, GA
Posted Apr 28, 2024
<p><b>About NCR<b><b>VOYIX<b> <p> <p>NCR VOYIX Corporation NYSE VYX is a leading global provider of digital commerce solutions for the retail restaurant and banking industries NCR VOYIX is headquartered in Atlanta Georgia with approximately 16000 employees in 35 countries across the globe For nearly 140 years we have been the global leader in consumer transaction technologies turning everyday consumer interactions into meaningful moments Today NCR VOYIX transforms the stores restaurants and digital banking experiences with cloudbased platformled SaaS and services capabilities <p> <p>Not only are we the leader in the market segments we serve and the technology we deliver but we create exceptional consumer experiences in partnership with the worlds leading retailers restaurants and financial institutions We leverage our expertise RampD capabilities and unique platform to help navigate simplify and run our customers technology systems <p> <p>Our customers are at the center of everything we do Our mission is to enable stores restaurants and financial institutions to exceed their goals from customer satisfaction to revenue growth to operational excellence to reduced costs and profit growth Our solutions empower our customers to succeed in todays competitive landscape <p> <p>Our unique perspective brings innovative industryleading tech to all the moving parts of business across industries NCR VOYIX has earned the trust of businesses large and small from the bestknown brands around the world to your local favorite around the corner <p> <p><b>POSITION SUMMARY<b> <p> <p>The Executive Director of Legal Operations serves as a leader of the global law departments operations team and is a rollupyoursleeves role that prizes initiative problem solving and collaboration The role supports the global law department and champions the overall operational effectiveness of the legal team and coordinates with the other members of the legal leadership team to ensure the departments objectives are realized In support of those objectives the roles primary accountabilities are to oversee <p> <ul><li>change management and continuous improvement of internal legal service delivery through innovations in process analytics and technology through identifying and implementing technology solutions to streamline and automate processes<li> <li>enhancing NCR Voyixs legal value chain through a comprehensive external legal vendor management program that includes all legal service providers<li> <li>optimization of the departments internal and external labor resources through coordinated planning with the General Counsel and senior law leaders regarding the mix and use of law firms alternative providers and temporary resources and<li> <li>managing all aspects of NCR Voyixs law firm vendor invoice platform and work closely with the Finance Department to manage accruals and invoice flow<li> <ul><p><b>KEY AREAS OF RESPONSIBILITY<b> <p> <p>The Executive Director of Global Legal Operations must have direct knowledge of and be a part of a multidisciplinary team responsible for <p> <ul><li><b>Change Management<b> foster a sense of urgency and build a coalition of stakeholders in leading legal operations change initiatives inside the law department in the enterprise at large and throughout NCR Voyixs legal supply chain<li> <li><b>Strategic Planning<b> in collaboration with senior lawyers create and recommend new objectives benefitting the department and optimal operations as well as course corrections andor maintenance on existing programs<li> <li><b>Technology<b> ensure companywide tools are being fully utilized by the Law Department Research vet implement integrate maintain and optimize legalspecific toolsets from ebilling to artificial intelligence and<li> <li><b>External Resource Management<b> optimize the legal value chain Manage the external resource management program integrating the departments internal workflows with managed services vendors and law firms<li> <ul><p><b>BASIC REQUIREMENTS amp EXPERIENCE<b> <p> <ul><li>Bachelors Degree required Finance or Accounting background is a plus<li> <li>10+ years experience in operations the legal market or working with legal services<li> <li>5+ years experience in legal operations<li> <li>Proven track record of making an impact developing and executing on strategies and delivering superior results in both the short and long term<li> <li>Familiarity with Counsellink<li> <li>Understanding of law firm or other similar professional services billing and pricing and experience with alternative fee arrangements<li> <li>Understanding of litigationtransaction matter lifecycles<li> <li>Attention to detail with excellent time management and multitaskingprioritization abilities<li> <li>Technologysavvy with proficiency in all Microsoft Office applications especially Word and Excel expertise with eBilling software WK Passport preferred<li> <li>Excellent interpersonal skills comfortable dealing with all levels of our organization<li> <li>Excellent written and oral communication skills with strong ability to communicate concisely with a wide variety of audiences including senior management and key external stakeholders and proven ability to engage influence and align stakeholders<li> <li>Ability to create high quality presentation materials<li> <li>Consummate team player with excellent judgment<li> <ul><p>Offers of employment are conditional upon passage of screening criteria applicable to the job <p> <p><b>EEO Statement<b> <p> <p>Integrated into our shared values is NCR Voyixs commitment to diversity and equal employment opportunity All qualified applicants will receive consideration for employment without regard to sex age race color creed religion national origin disability sexual orientation gender identity veteran status military service genetic information or any other characteristic or conduct protected by law NCR Voyix is committed to being a globally inclusive company where all people are treated fairly recognized for their individuality promoted based on performance and encouraged to strive to reach their full potential We believe in understanding and respecting differences among all people Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment <p> <p><b>Statement to Third Party Agencies<b> <p> <p>To ALL recruitment agencies NCR Voyix only accepts resumes from agencies on the preferred supplier list Please do not forward resumes to our applicant tracking system NCR Voyix employees or any NCR Voyix facility NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes <p> <p>When applying for a job please make sure to only open emails that you will receive during your application process that come from a ncrvoyixcom email domain<p>