Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Director, Sales, Amazon

Company: Spanx

Location: Atlanta, GA

Posted Jan 28, 2025

SPANX, a high-growth innovative company, is seeking an experienced Amazon account manager to drive profitable sales growth. The role involves strategic planning, market analysis, relationship management, product listings, cross-functional collaboration, inventory management, reporting, promotional campaigns, and sales performance monitoring. The ideal candidate should have 10+ years of Amazon experience, strong understanding of Amazon's core business units, familiarity with AI, knowledge in the influencer space, excellent analytical skills, and proven ability to manage multiple projects. SPANX offers competitive benefits including healthcare, parental leave, mental health days, 401K matching, PTO, company holidays, and Flex Fridays.

Senior Data Engineer (Hybrid- Midtown- Atlanta, Georgia)

Company: Cargill

Location: Atlanta, GA

Posted Jan 29, 2025

Cargill, a global family company, is seeking a Senior Data Engineer to design, develop, and operate complex data-centric solutions. The role involves collaborating with stakeholders, developing scalable data products, providing technical support, performing data analysis, and solving moderately complex issues. Preferred qualifications include experience with modern data architectures, data collection and ingestion, data storage and management, transformation and modeling tools, Big Data environments, Cloud Platforms, streaming platforms, programming languages, engineering tooling, DevOps models, data governance, analytical skills, communication skills, systems thinking, quality mindset, curiosity, teamwork, and adaptability.

Senior Data Engineering Framework Engineer (Hybrid-Midtown- Atlanta, Georgia)

Company: Cargill

Location: Atlanta, GA

Posted Jan 29, 2025

Cargill is a global family company that aims to nourish the world in a safe, responsible, and sustainable way. The company provides essential products such as food ingredients, agricultural solutions, and industrial products, connecting farmers with markets and customers with ingredients. The Sr Data Platform Engineer role involves building and maintaining the data and analytics platform, applying knowledge of software development and infrastructure as code practices. Key responsibilities include designing, developing, testing, deploying, and enhancing complex infrastructure components, coaching junior engineers, and promoting adoption of new technologies. The ideal candidate should have a Bachelor's degree, at least four years of related experience, and expertise in cloud infrastructure management, serverless technologies, and modern data architectures.

Technical Design Coordinator

Company: Spanx

Location: Atlanta, GA

Posted Jan 28, 2025

SPANX, a high-growth, innovative company, is seeking a Technical Design Coordinator. The role involves managing technical design aspects from conception to production, assisting with day-to-day functions, and requiring strong communication, problem-solving, and process management skills. The ideal candidate will have a Bachelor's degree in Design with an emphasis on technical design, 12+ years of experience in Apparel Technical Design or Product Development, and proficiency in Microsoft Office, Adobe Photoshop, and Illustrator. SPANX offers competitive benefits including healthcare, parental leave, mental health days, 401K matching, PTO, company holidays, and Flex Fridays.

Art Director, Digital Product

Company: CapTech

Location: Atlanta, GA

Posted Jan 28, 2025

CapTech is an award-winning consulting firm that collaborates with clients to achieve their goals through technology. They are seeking an Art Director with a strong track record in designing sophisticated digital brand experiences. The ideal candidate should possess strong conceptual and visual communication skills, expert understanding of interaction design and graphic design principles, and the ability to span multiple simultaneous projects. They should be strategic, brand-oriented, and innovative, with a desire to provide solutions for all engagements. The role involves collaborating on creating personas, customer journeys, and responsive interfaces, as well as presenting designs to clients and internal teams. The company offers a variety of career paths, customizable career progression, and a comprehensive benefits package. CapTech is committed to fostering a culture of equality, inclusion, and fairness.

Platform Governance Analyst - Data Engineering

Company: Cargill

Location: Atlanta, GA

Posted Jan 29, 2025

Cargill is a global family company that aims to nourish the world in a safe, responsible, and sustainable way. They provide essential products like food ingredients, agricultural solutions, and industrial products, connecting farmers with markets and customers with ingredients. The company is transforming its data platform and analytics foundation, seeking a Platform Governance Analyst for Data Engineering. The role involves designing and implementing governance and compliance frameworks, ensuring data ownership, and identifying use cases for data. The ideal candidate should have experience in data governance, project management, and working with modern data architecture tools.

Scaffolder

Company: Mears Group

Location: Atlanta, GA

Posted Jan 28, 2025

The job posting is for a Scaffolder position in Milton Keynes with a salary of up to £33800 per annum. The role involves erecting, dismantling, inspecting, and maintaining scaffolding structures, as well as transporting materials and following safety guidelines. The ideal candidate should have good communication skills, understanding of safety regulations, basic construction knowledge, CSCS and COTTS cards, and a UK full driving license. Benefits include 25 days annual leave, an annual Mears Fun Day, volunteering leave, staff perks, and family-friendly policies. Mears Group is a Disability Confident employer.

AI Engineer

Company: Rev.io

Location: Atlanta, GA

Posted Jan 29, 2025

Revion provides comprehensive software solutions for various industries, including telecommunications, managed IT services, and AV security integration. The company, based in Atlanta with offices in West Virginia, has over 21 years of experience and is known for its exceptional work environment. Revion is seeking an AI Engineer to drive its AI initiatives, focusing on implementing and optimizing solutions using large language models and AI services. The role involves developing, implementing, and optimizing AI solutions, collaborating with cross-functional teams, and ensuring the security, sustainability, and maintainability of AI platforms. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 3+ years of experience with Azure OpenAI LLMs and AI solutions, and expertise in prompt engineering and large language model finetuning.

Staff Software Engineer (Fullstack, Java)

Company: Visa Inc,

Location: Atlanta, GA

Posted Jan 28, 2025

Visa is seeking a software engineer with experience in the payments domain to join their Payments Team. The role involves system development, maintenance, and support of Visa's Alternative Payments and Value Added Services systems. The ideal candidate is a team player with strong problem-solving skills, experience in Java, Spring, Hibernate, Microservices, Docker, Spark, and Kubernetes. They should be able to work in a hybrid environment, with 2-3 days in the office per week. The position requires travel 5-10% of the time and offers a competitive salary range of $117,700 - $170,600 per year, along with a comprehensive benefits package.

Senior Platform Engineer - Data Discovery (Hybrid- Midtown- Atlanta, Georgia)

Company: Cargill

Location: Atlanta, GA

Posted Jan 29, 2025

Cargill is seeking a Senior Platform Engineer Data Discovery Platform Engineer to build and maintain the data and analytics platform for modern business applications. The role involves applying in-depth knowledge of modern infrastructure and cloud software engineering practices to create secure and scalable systems. The engineer will also coach junior team members and collaborate with product and engineering teams to ensure data and data products are accessible and well-organized. Key responsibilities include designing and maintaining the Data Discovery Platform, partnering with teams to identify feature sets and optimizations, and staying updated on regulatory requirements. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, at least four years of experience in data engineering, and proficiency in SQL, Python, and Java.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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