Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Client Service Coordinator

Company: Banfield Pet Hospital

Location: Newnan, GA

Posted Jan 24, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, ensuring maximum productivity of the veterinary medical team, and providing exceptional client service. The CSC promotes hospital services, recruits new clients, and coordinates pet care in a friendly and efficient manner. They are expected to live and exemplify the Five Principles of Mars, Inc., and demonstrate strong leadership, customer focus, integrity, and time management skills. The role involves multi-tasking, communication, problem-solving, and client service skills. The CSC must be comfortable working with pets, have good computer skills, and be able to work in a moderately high noise environment. High school diploma or equivalent is preferred, with one year of related experience and medical background preferred. Banfield Pet Hospital is an equal opportunity employer.

Cybersecurity Analyst

Company: Per Scholas

Location: Atlanta, GA

Posted Jan 24, 2025

Per Scholas is a non-profit organization offering free tech career training. They provide hands-on learning, mentorship, and industry-recognized certifications. Learners receive support for financial control and career planning. The Cybersecurity Analyst course prepares students for the CySA+ and Splunk Core certifications, connecting them to a network of alumni and employers.

Director- Global IT SC Transportation Management

Company: Coca-Cola

Location: Atlanta, GA

Posted Jan 24, 2025

The Coca-Cola Company is undergoing a global digital transformation, modernizing its supply chain processes and upgrading its SAP system to SAP S4 Hana. The company is implementing the latest SAP S4 HANA TM module for its Concentrate Business Supply organization, integrating with OTM for North America. The Global IT Transportation Management System Director will play a crucial role in this transformation, designing and delivering functional and technical solutions for new projects, and ensuring continuous improvement and maintenance. The role requires expertise in SAP S4 HANA TM, Transportation Management, and integrations, along with strong program management skills and the ability to work in a virtual and international environment.

Senior Software Engineer

Company: Opendoor

Location: Atlanta, GA

Posted Jan 24, 2025

Opendoor is seeking a senior software engineer for the Field Tooling and Safety team, based within a 50-mile commuting distance of Atlanta, Dallas/Ft. Worth, or Detroit. The role involves designing, building, and releasing new systems that drive business learnings. The engineer will collaborate across functions, manage and develop essential front-end and back-end services, and mentor other engineers. The ideal candidate has 5+ years of professional software development experience, leadership in design or architecture, and experience as a mentor or manager. Compensation ranges from $136,000 to $192,000 annually, depending on location and qualifications.

Warehouse Shift Manager

Company: Coca-Cola

Location: Lithia Springs, GA

Posted Jan 24, 2025

Department Manager

Company: H&M

Location: Savannah, GA

Posted Jan 24, 2025

Software Engineer

Company: Merrill

Location: Atlanta, GA

Posted Jan 24, 2025

Management Trainee

Company: Enterprise Mobility

Location: Canton, GA

Posted Jan 24, 2025

Donation Coordinator

Company: stimlabs

Location: Atlanta, GA

Posted Jan 24, 2025

The Donation Coordinator is responsible for quality assurance of Birth Tissue acquisition from hospital donor sources. They travel to hospitals and StimLabs' corporate office in Roswell, Georgia. Key duties include identifying potential maternal donors, completing donation paperwork, educating hospital staff, and participating in Beyond Birth program support. The role involves suggesting improvements, acting as an acquisition representative, and contributing to medical partner development. Essential daily operations include providing education, coordinating donor records, reviewing eligibility, and ensuring compliance with FDA and AATB policies. The ideal candidate has a Bachelor's degree in a technical field, 3-5 years of Quality Assurance/Control experience, and knowledge of tissue donation processes and regulatory requirements.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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