Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Modeling Actuary (Hybrid)

Company: Unum Group

Location: Atlanta, GA

Posted Jan 24, 2025

Unum, a Fortune 500 company, is seeking an Associate Actuary for its Long-Term Care modelling team. The role involves optimizing model capabilities, collaborating with stakeholders, and gaining business exposure. Minimum qualifications include five years of relevant actuarial and modelling experience, preferably with Prophet. The position offers a competitive salary range of $89,400.00-$183,500.00 along with comprehensive benefits including health, vision, dental, disability insurance, performance-based incentives, paid time off, and a 401(k) plan with employer match.

Senior Knowledge Analyst - Travel Technology

Company: Boston Consulting Group (BCG)

Location: Atlanta, GA

Posted Jan 24, 2025

As a Senior Knowledge Analyst (SKA) in BCG's Travel, Cities and Infrastructure Practice Area, you'll work in a global team, delivering value to clients through expertise and knowledge assets. You'll contribute to cases, proposals, and client workshops, and occasionally travel to serve clients onsite. You'll support commercialization efforts, develop intellectual property, and onboard/train junior colleagues. The role requires 1-2+ years of consulting experience in travel technology or equivalent industry experience. Strong knowledge in core Travel Technology topics is preferred. You'll work closely with clients, BCG Project Leaders, and colleagues, contributing to case teams and business development.

Management Trainee

Company: Enterprise Mobility

Location: Newnan, GA

Posted Jan 24, 2025

Sales Management Trainee

Company: Enterprise Mobility

Location: Dublin, GA

Posted Jan 24, 2025

Enterprise Mobility is currently hiring for its Management Training Program, offering a clear career path with opportunities in various fields. The position includes comprehensive training, mentoring, and a robust benefits package such as competitive compensation, health insurance, 401(k) retirement plan, and employee discounts. The role involves serving as a face of the company, handling customer service, sales, marketing, finance, and operations. The ideal candidate must have a Bachelor's degree, a valid driver's license, and authorization to work in the US.

Plasma Processing Technician

Company: CSL

Location: Decatur, GA

Posted Jan 24, 2025

The job involves collecting plasma samples, ensuring proper storage, and maintaining equipment. Responsibilities include following Standard Operating Procedures (SOPs) for sampling, testing, shipping, and storage of plasma. The role requires attention to detail, sterile technique, and ability to work in a fast-paced environment. The position also involves maintaining a clean work environment, ensuring sufficient supplies, and promoting safety. Bilingual skills may be required, and the role may involve cross-training in other areas. The job offers paid sick leave and the option to participate in a 401(k) savings program.

Sales Management Trainee

Company: Enterprise Mobility

Location: Tifton, GA

Posted Jan 24, 2025

Enterprise Mobility is currently hiring for its Management Training Program, offering a clear career path with opportunities in various fields. The role involves serving as a face of the company, handling customer service, sales, marketing, finance, and operations. The company provides comprehensive benefits, including competitive compensation, health insurance, 401(k) retirement plan, and employee discounts. The position requires a Bachelor's degree, a valid driver's license, and authorization to work in the US.

Private Client Advisor II

Company: Merrill

Location: Atlanta, GA

Posted Jan 24, 2025

Tax Senior Manager - DART (Depreciation Analysis and Reporting Tool)

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte is seeking a Tax Senior Manager for the FTS-DART group. The role involves providing tax consulting and compliance services to a diverse client base, managing engagement teams, and overseeing complex federal tax compliance projects. The ideal candidate should have 8+ years of experience in core federal tax compliance, a relevant degree, and active accreditations like CPA, attorney, or Enrolled Agent. Preferred qualifications include advanced degrees, Big 4 experience, and strong communication skills. The role offers opportunities for professional development and a competitive wage range of $131,740 to $299,910.

Registered Nurse

Company: DaVita

Location: Peachtree City, GA

Posted Jan 24, 2025

Tax Manager - Financial Svcs-Hedge Fund Tax (East Region City Locations)

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte Tax LLP is seeking a Tax Manager with 5+ years of experience in tax planning services or preparing and reviewing client work papers and income tax returns. The ideal candidate should have a solid understanding of Subchapter K, financial products, wash sale and constructive sale rules, and aggregate allocations. They will identify complex tax issues, provide tax analyses, and manage projects. The role involves coordinating with clients, training and supervising staff, and attending training for personal development. Deloitte offers a competitive wage range of $84,980 to $193,440, along with potential annual incentives and a diverse, inclusive culture.

Scientist, Product Development

Company: Coca-Cola

Location: Atlanta, GA

Posted Jan 24, 2025

The Global Development and Innovation (GDI) Center in Atlanta, GA, is central to The Coca-Cola Company's innovation in beverages, focusing on product development, packaging, and equipment development. As a Product Developer, you'll lead projects in the Tea Category, contributing to portfolio growth by developing new or enhancing existing beverages. This role requires technical knowledge, creativity, and trend awareness, with strong digital and collaboration skills needed to leverage Coca-Cola's global network. Key responsibilities include working in cross-functional teams, executing recipe development, innovation, prototyping, communication, system understanding, sustainability integration, risk management, external focus, market insights, and digital savviness for innovation.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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