Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Member Frontline Cashier

Company: Walmart

Location: Douglasville, GA

Posted Jan 24, 2025

Cook I

Company: Sodexo

Location: Savannah, GA

Posted Jan 24, 2025

Sodexo is seeking a part-time Cook I for their Gulfstream, Savannah location, offering a pay range of $16 to $17 per hour. The role involves preparing and serving nutritious dishes, reducing food waste, and providing excellent customer service. Successful candidates should be team-oriented, adaptable, reliable, and committed to maintaining a healthy/safe working environment. Sodexo provides a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Lead Product Support Representative

Company: UKG

Location: Atlanta, GA

Posted Jan 24, 2025

UKG, the largest U.S.-based private software company, is seeking passionate professionals with expert-level experience in HCM, Payroll, HR, or Taxes. The role involves problem-solving complex customer issues, product mastery, coaching, and mentoring. UKG offers a supportive work environment with comprehensive benefits, including wellness programs, tuition reimbursement, and customizable expense reimbursement. The company is committed to diversity and inclusion, and is on the cusp of something special with its AI-powered product portfolio.

Shift Supervisor Trainee

Company: CVS Health

Location: Conyers, GA

Posted Jan 24, 2025

Member Assist Cart Attendant

Company: Walmart

Location: Athens, GA

Posted Jan 24, 2025

Sam's Club is seeking dedicated individuals to join their team as member assist - cart attendants. The role involves ensuring a positive shopping experience for members, from helping with purchases and loading vehicles to maintaining a clean and organized parking lot. Key responsibilities include thriving in fast-paced environments, prioritizing member satisfaction, and solving problems to ensure tasks are completed with excellence. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and paid time off. Sam's Club also provides education benefits through Live Better U program.

Member Frontline Cashier

Company: Walmart

Location: Lithia Springs, GA

Posted Jan 24, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Brunswick, GA

Posted Jan 24, 2025

Customer Engineer, Infrastructure Modernization, Greenfield, Google Cloud

Company: Google

Location: Atlanta, GA

Posted Jan 24, 2025

Google Cloud is seeking a Customer Engineer with extensive experience in cloud native architecture, infrastructure engineering, and security concepts. The role involves facilitating productive, mobile, and collaborative work for customers using Google Cloud products. Responsibilities include identifying business opportunities, resolving technical blockers, and guiding customers through application modernization. The position offers a competitive salary range of $142,000-$214,000 + bonus + equity + benefits, and the opportunity to work in a diverse, inclusive environment. The ideal candidate will have experience in migrating applications to cloud platforms, understanding networking concepts, and building customer relationships.

Shift Supervisor Trainee

Company: CVS Health

Location: Kennesaw, GA

Posted Jan 24, 2025

CVS Health is offering a Shift Supervisor Trainee role, an entry-level position designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and communicating information. The trainee will also learn about key business aspects and CVS/pharmacy culture. Upon successful completion, they can be considered for Operations Supervisor or Shift Supervisor positions. These roles involve leading store staff, ensuring smooth operations, and maintaining excellent customer service. The job requires deductive reasoning, analytical skills, computer skills, and advanced communication. The pay range is $16.00 - $24.00, and benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Client Success Manager | Remote, USA

Company: Optiv

Location: Atlanta, GA

Posted Jan 24, 2025

Optiv is seeking a Client Success Manager for a fully remote position in the continental U.S. The role involves supporting clients within the Managed Security Solutions (MSS) business unit, onboarding new clients, and articulating complex technical outcomes. The ideal candidate should have a degree in Cyber Security, Computer Science, or related field, knowledge of SIEM tools, and familiarity with the MITRE Attack Framework. Strong presentation skills, process orientation, and problem-solving abilities are required. Optiv offers a commitment to diversity, work-life balance, professional training, and opportunities for remote work.

Field Solution Architect II, AI Infrastructure, South, Google Cloud

Company: Google

Location: Atlanta, GA

Posted Jan 24, 2025

Google Cloud is seeking an Enterprise AI Infrastructure Field Solution Architect. The role involves supporting sales teams in deploying Google Cloud's AI/ML accelerators at various organizations. Key responsibilities include designing large-scale AI platforms, demonstrating Google Cloud's differentiation, and influencing Google Cloud strategy. The ideal candidate should have extensive experience with cloud infrastructure, distributed training, and machine learning model operationalization. Preferred qualifications include experience with large models, containerization, and performance profiling tools. The US base salary range for this full-time position is $142,000-$211,000 + bonus + equity + benefits.

Pharmacy Technician

Company: CVS Health

Location: Marietta, GA

Posted Jan 24, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. The company offers extensive training, career growth opportunities, and a supportive work environment. The ideal candidate should have attention to detail, customer service skills, and basic mathematical reasoning abilities. Previous pharmacy or retail experience is preferred but not required.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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