Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

HRIS Solutions Consultant - Workday

Company: Unum Group

Location: Atlanta, GA

Posted Jan 24, 2025

Unum, a leading provider of employee benefits, is seeking an HRIS Solutions Consultant for a hybrid role. The successful candidate will manage HRIS implementation projects, provide technical guidance on Unum's HR Connect solutions, and partner with internal teams and product owners. The role requires at least 4+ years of HRIS and business analysis experience, strong knowledge of Workday/ServiceNow/ADP/UKG module integration, and excellent project management skills. Unum offers a comprehensive benefits package including health, vision, dental, disability, a generous PTO, 401(k) contribution, mental health support, career advancement opportunities, and tuition reimbursement.

Deals Valuation Experienced Associate

Company: PwC

Location: Atlanta, GA

Posted Jan 24, 2025

Senior Software Engineer, Infrastructure, Google Cloud Global Networking

Company: Google

Location: Atlanta, GA

Posted Jan 24, 2025

Google is seeking a software engineer with extensive experience in C++, C, or Python, and a strong background in data structures/algorithms, software testing, maintenance, and design. Preferred candidates hold a Master's or PhD in Computer Science and have experience in technical leadership roles and accessible technology development. The role involves writing and testing code, participating in design reviews, reviewing and providing feedback on other developers' code, contributing to documentation, and triaging product issues. The base salary range is $161,000-$239,000 + bonus + equity + benefits. The position offers opportunities for growth, switching teams, and working on next-generation technologies that impact billions of users.

Senior Scenic Technician (Temporary)

Company: Warner Bros. Discovery

Location: Atlanta, GA

Posted Jan 24, 2025

Warner Bros. Discovery is inviting applications for a Senior Scenic Technician role. The position involves leading the installation, maintenance, and deconstruction of studio sets, overseeing scenic properties, managing real-time adjustments during live broadcasts, providing technical support for live productions, supervising warehouse and asset management, and executing event design. The ideal candidate should have over 7 years of experience in scenic construction and production, technical expertise, strong problem-solving skills, leadership abilities, and experience with stage equipment. The role requires regular physical engagement and adaptability in various environments.

Sr. Business Controls Specialist - GCAOO QA/QC Sr. Testing Specialist

Company: Bank of America

Location: Kennesaw, GA

Posted Jan 24, 2025

Bank of America is seeking a QC/QA Sr. Testing Specialist for the Global Credit, Anti-Money Laundering (AML) and Onboarding Operations (GCAOO) team. The role involves executing testing to measure adherence to AML/Financial Crimes Global Standard requirements, applying quality management disciplines, and influencing business managers to ensure enforcement of the QC/QA program. The candidate should have 2+ years of risk management and/or LOB/ECF experience, strong analytical and organizational skills, and excellent communication abilities.

PHARMACY/MODIFIED FULL TIME PHARMACIST

Company: Kroger

Location: Augusta, GA

Posted Jan 24, 2025

The job description involves creating an outstanding customer experience, ensuring a safe and clean environment, achieving sales and profit goals, and maintaining quality assurance standards. Responsibilities include fulfilling prescription needs, providing patient counseling, ensuring legal compliance, and maintaining a professional image. The role requires a Bachelor's Degree in pharmacy, current state pharmacist licensure, and effective communication skills. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Sr. Training Consultant

Company: Esri

Location: Atlanta, GA

Posted Jan 24, 2025

Store Associate

Company: CVS Health

Location: Winder, GA

Posted Jan 24, 2025

Coach/Ops Mgr Trainee

Company: Walmart

Location: Savannah, GA

Posted Jan 24, 2025

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service, resolve customer issues, and drive financial performance. They will also supervise and develop hourly associates, ensuring compliance with company policies and promoting a culture of belonging and integrity. Preferred qualifications include a Bachelor's degree in Business Management and Leadership, and experience supervising multiple direct reports.

Human Resources Expert

Company: Target

Location: Smyrna, GA

Posted Jan 24, 2025

Target, a Fortune 50 company, is seeking a Human Resources Expert. The role involves creating a welcoming experience for guests, understanding their needs, and providing solutions. The HR Expert will also support talent acquisition, training, and operational programs. The ideal candidate should have a welcoming attitude, strong communication skills, and the ability to work in a fast-paced environment. Target offers competitive benefits and training.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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