Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Registered Nurse

Company: DaVita

Location: Atlanta, GA

Posted Jan 23, 2025

Principal Business Consultant, Infrastructure

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Autodesk is seeking a Principal Consultant for Infrastructure to work with their largest customers, defining innovative design, engineering, construction, and management strategies. The role involves leading transformational change, building effective organizations, and ensuring exceptional delivery against the Customer's Success Plan. The ideal candidate should have a Bachelor's degree in a related field, at least seven years of experience in the Civil Engineering/Infrastructure industry, and strong skills in strategic thinking, innovation, program management, and communication. Preferred qualifications include advanced knowledge of Autodesk products and industry practices.

Senior Software Engineer - Remote

Company: UnitedHealth Group

Location: Atlanta, GA

Posted Jan 23, 2025

Optum, a global organization under UnitedHealth Group, is seeking a Senior Software Engineer for its AI team. The role involves leading software development for the United AI Studio Enterprise Platform, designing and implementing innovative solutions, and mentoring junior engineers. The ideal candidate should have a Bachelor's degree in computer science, 5+ years of industry experience, and expertise in Java (Spring Boot), REST APIs, Python, cloud platforms, and the full software development life cycle. The position offers flexibility to work remotely and a competitive salary range of $88,000 to $173,200 annually. Optum AI team members have the opportunity to make a significant impact at scale, engage in ground-breaking work, and partner with world-class experts.

Operations & Technology Transformation, Guidewire Developer - ETL/Data Migration - Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte's Operations and Technology Transformation team offers market-leading expertise in various sectors, including Insurance. They advise, design, implement, and deploy innovative technology-enabled solutions. The ideal candidate for the Senior Consultant, Operations & Technology Transformation, Insurance, Guidewire Developer - ETL/Data Migration role is curious, analytical, and confident with a passion for the insurance industry. They should have extensive experience in Property & Casualty Insurance Solutions with Guidewire, Duck Creek, Majesco, or similar packages, and 4 years of hands-on ETL experience with Informatica and/or Microsoft SSIS. The role involves leading client interactions, defining systems strategy, developing system requirements, and managing large-scale system implementations.

Sr. Workday Technical Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Service Technician II

Company: Windsor Communities

Location: Norcross, GA

Posted Jan 23, 2025

Associate Technical Account Manager, CPG Ads & Promotions

Company: DoorDash

Location: Atlanta, GA

Posted Jan 23, 2025

DoorDash is seeking a candidate for a unique role in their Advertising & Promotion team. The role involves influencing the product roadmap, serving as a first line of defense for API partners, owning API documentation, and triaging advertiser inbounds. The ideal candidate should have 4+ years of experience in technical account management, platform integrations, or product management, with a strong knowledge of APIs and the ability to translate technical concepts to business solutions. They should be analytical, a relationship builder, and comfortable with Excel and SQL. The role offers a competitive salary and comprehensive benefits package.

Shift Supervisor Trainee

Company: CVS Health

Location: Savannah, GA

Posted Jan 23, 2025

Financial Services Asset Management Advisory Manager

Company: PwC

Location: Atlanta, GA

Posted Jan 23, 2025

PwC is offering a Manager position in its Customer Service practice within Operations Consulting services. The role involves helping clients optimize their operations for competitive advantage, focusing on product innovation, supply chain, procurement, manufacturing, service operations, and capital asset programmes. The Manager will work as part of a team, solving complex business issues, and developing new skills. Key responsibilities include coaching team members, analyzing complex ideas, and using data to inform decisions. The ideal candidate will have a Bachelor's degree in Accounting & Finance, Business Administration/Management, Corporate Finance, or Economics and Finance, with at least 6 years of experience. A Master's degree in Business Analytics, Financial Mathematics, or related fields is preferred. PwC is committed to diversity and equal opportunity, and offers a competitive salary range of $100,000 - $232,000.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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