Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Field Support Specialist- Printing Industry, & Design-Dallas/Fort Worth Region

Company: Minuteman Press International

Location: Dallas, TX

Posted Sep 17, 2025

Car, phone, meal, and hotel expenses are covered. This position does require 30-50% travel. Pay and bonus structure are very competitive, with health benefits,…

Sr Cybersecurity Governance Analyst

Company: Huntington Bank

Location: Addison, TX

Posted Sep 17, 2025

Partner with internal stakeholders to collect and validate cybersecurity-related inputs for enterprise risk assessments, RCSAs, and self-assessments,…

Azure Architect

Company: HCLTech

Location: Dallas, TX

Posted Sep 17, 2025

Ability to translate business requirements into technical designs and analyze the infra provide solution to the customer.

Power BI Developer (Houston, TX or Duluth, MN) - Hybrid

Company: Enbridge Contingent Talent Community

Location: Houston, TX

Posted Sep 17, 2025

Bachelor’s degree in Computer Science, Data Analytics, Information Systems, or a related field. Design, develop, and maintain interactive Power BI dashboards…

Journeyman Plumber

Company: Daniel's Plumbing Heating, and Air

Location: Austin, TX

Posted Sep 17, 2025

Driver’s License: Valid driver's license with a clean driving record and 3 years of driving experience. Climbing ladders, accessing attics, navigating tight…

Senior Accountant

Company: Thomas Edwards Group Inc.

Location: Dallas, TX

Posted Sep 17, 2025

Bachelor’s degree in Accounting or a related field. This role is instrumental in ensuring the integrity of our financial records, supporting timely and accurate…

Customer Experience Assistant, Sales

Company: Brilliant Earth

Location: Austin, TX

Posted Sep 17, 2025

Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience…

Fabricator Welder

Company: PFI

Location: San Antonio, TX

Posted Sep 17, 2025

The safe use of various equipment I.E. Hydraulic bushing presses, drill presses, band saws, spot welders, grinders, hand tools, etc.

Creative Marketing Specialist - Dallas, TX

Company: Valiant Enterprises LLC

Location: Dallas, TX

Posted Sep 17, 2025

In this role you will design and maintain apartment community websites using the company’s content-management system, craft and implement SEO-rich copy across…

USA - Service Delivery Center - Business Technology - Associate Analyst

Company: EY

Location: San Antonio, TX

Posted Sep 17, 2025

A driver’s license is strongly recommended as ride share and public transportation options may not be available in all locations.

Automation Engineer

Company: MalaceHR

Location: Houston, TX

Posted Sep 17, 2025

Ability to interpret, modify, and develop mechanical and electrical drawings. We are seeking an experienced Automation Engineer to design, develop, and…

Sr Automation Engineer

Company: MalaceHR

Location: Richmond, TX

Posted Sep 17, 2025

Bachelor’s degree in computer science, electrical engineering, automation engineering, or equivalent, OR 3+ years equivalent professional experience.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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